We accept virtually all insurance carriers including Medicaid and Medicare. Our friendly and helpful customer care staff will be happy to verify your healthcare benefits. Patient benefits are verified prior to the start of treatment and individualized payment plans are available to those without coverage; we'll work with you to accommodate your individual needs.
This is highly variable. You may need one visit or you may need months of care. It depends on your diagnosis, the severity of your impairments, your past medical history, etc. You will be re-evaluated on a monthly basis and when you see your doctor, we will provide you with a progress report with our recommendations.
Flare ups are not uncommon. If you have a flare up (exacerbation), give us a call. We may suggest you come back to see us, return to your doctor, or simply modify your daily activities or exercise routine.
Billing for physical therapy services is similar to what happens at your doctor's office. When you are seen for treatment, the following occurs:
It is important to understand that there are many small steps (beyond the outline provided above) within the process. Exceptions are common to the above example as well. At any time along the way, information may be missing, miscommunicated, or misunderstood. This can delay the payment process. While it is common for the payment process to be completed in 60 days or less, it is not uncommon for the physical therapy clinic to receive payment as long as six months after the treatment date.
Physical therapists (PTs) and physical therapist assistants (PTAs) are licensed by their respective states.
Our privacy policy can be read here:
I have a doctor referral.
You have everything you need to get started! Let's schedule your appointment!
I don't have a doctor referral.
You may NOT need the physician referral mandated by state law to begin the evaluation and treatment of your condition.
Steppin' Up has been helping the Fort Wayne community get back to doing what they love since 2004. Our friendly and experienced staff will be with you through the entire process - from paperwork to treatment plans. Take your next step to long-term pain relief.