We accept virtually all insurance carriers including Medicaid and Medicare. Our friendly and helpful customer care staff will be happy to verify your healthcare benefits. Patient benefits are verified prior to the start of treatment and individualized payment plans are available to those without coverage; we'll work with you to accommodate your individual needs.
This is highly variable. You may need one visit or you may need months of care. It depends on your diagnosis, the severity of your impairments, your past medical history, etc. You will be re-evaluated on a monthly basis and when you see your doctor, we will provide you with a progress report with our recommendations.
Flare ups are not uncommon. If you have a flare up (exacerbation), give us a call. We may suggest you come back to see us, return to your doctor, or simply modify your daily activities or exercise routine.
Billing for physical therapy services is similar to what happens at your doctor's office. When you are seen for treatment, the following occurs:
It is important to understand that there are many small steps (beyond the outline provided above) within the process. Exceptions are common to the above example as well. At any time along the way, information may be missing, miscommunicated, or misunderstood. This can delay the payment process. While it is common for the payment process to be completed in 60 days or less, it is not uncommon for the physical therapy clinic to receive payment as long as six months after the treatment date.
Physical therapists (PTs) and physical therapist assistants (PTAs) are licensed by their respective states.
Over 17 years helping the Fort Wayne community get back to doing what they love. Our friendly and experienced staff will be with you through the entire process - from paperwork to treatment plans. Take your next step to long-term pain relief.
I owe a debt of gratitude to Craig at Steppin Up Physical Therapy. His knowledge of my injury and the appropriate therapy techniques to utilize, as well as his ability to motivate me, have put me in a place in my recovery from an Achilles injury that I didn't think I would be at for another 6 months. Craig knows what he’s doing, and the fact that he loves his job really shows. The entire environment at Steppin'; Up made the physical therapy process very comfortable, and I would give them my highest recommendation.
I have utilized Steppin Up for physical therapy 3 times now, the latest for a total knee replacement. Each time the staff has been knowledgeable, patient and caring. I highly recommend Stepping Up to anyone needing physical therapy and personalized care. Great results every time!
I just want to give a big thanks to everyone at Steppin' Up for helping me relieve my back and neck pain! This was the first time I have ever been to any physical therapy and I can definitely say you all made it enjoyable for me. You gave me exercises I can continue doing even after physical therapy and all of this has encouraged me to live a healthier life! Thank you so much & enjoy the cookies! I'll miss you guys!
I had pain from trigger finger and carpal tunnel - everyone at Steppin' up worked together as a TEAM to get to the source of the problem, helped me learn exercises and stretches that I can do to keep everything working and feeling GREAT!!! Everyone is wonderful to work with, I'm very happy that I am getting the help and healing I need with such fantastic people.
We love Steppin' Up! We see Ashley and she is amazing with my daughter. Taking time to make goals we can work towards and adjusting our therapy plan that day to my daughter's mood that day. Always giving us homework to do at home to help us gain more towards our goals. I recommend Steppin' Up to anyone I know who needs a PT. The whole office is professional and amazing in caring for their patients.