5-Star Reviews

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Rated 5/5 based on 109 customer reviews
"Appreciate the professionalism and personal care received at Coldwater Road facility. Minda Lemmon is very thorough and caring. Appreciate all the staff I met there and their friendliness! Thank you!"
Jul 18, 2019
"All of my physical therapy sessions have been helpful. Before physical therapy, I had very much difficulty doing many of the things with my legs that I can now do with more ease (such as pushing with them and even light jogging). They have a very friendly staff and it is easy to feel welcome. The physical therapists knew what they were doing and i trust them with my rehabilitation."
Jul 18, 2019
"Great place for ALL your Physical Therapy needs. The staff is GREAT and makes you feel welcome as soon as you walk in the door. The treatment I received was very helpful in my recovery. Ashley and Nathan were both very accommodating to my needs in getting me back on my feet and back to work. I recommend Steppin Up Therapy to EVERYONE. I have used this facility in the past when I had my neck fused, the Dry Needling was the greatest . Just go there to say Hi, they can answer all your questions about what they can do for you. I would rate Steppin Up Therapy a big fat 5 stars. Do not hesitate, Go as soon as you can, you will feel so much better if you do. Let them know Micki told you. 👍👍👍👍👍 5 thumbs up."
Jul 15, 2019
From Google
"What an amazing difference in quality and care giving compared to other pt I’ve been.From the moment I called I’ve been so impressed as to the care and concern that staff has in working to get my neck up and running like it should Taylor is amazing so very helpful thank you again stepping up"
Jul 12, 2019
From Google
"I began physical therapy with tendonosis and bursitis in my right shoulder. Shoulder pain limited my range of motion, limited how high I could reach, and interrupted my nightly sleep. Steppin' Up diagnosed my shoulder issues and developed an exercise regimen that has eased my shoulder pain considerably. I now have restored my range of motion, am able to reach high places, and can sleep without shoulder pain awakening me. While the pain has not gone away entirely, it is greatly reduced and barely noticeable and will continue to fade as long as I do the exercises.. My thanks to Ashley and Craig and others at Steppin' Up who helped me avoid surgery and pain meds with their effective PT approach."
Jul 09, 2019
From Google
Jul 08, 2019
From Google
"My physical therapy coaches were very encouraging, patient, and seemed to be genuinely concerned about my health. They gave me exercises to do at home which helped me to improve quicker if I consistently did what I had learned during my physical therapy sessions. I highly recommend Steppin' up physical therapy and Fitness."
Jul 04, 2019
From Google
"The girls have been doing Physical Therapy since they both started crawling. Both did 1st steps till they were 3. Then we started at a different Pediatric Outpatient Rehabilitation facility till the end of their 2nd grade. I felt that the girls weren't making any improvement in the 4.5 years we'd been there. So, I made a tough decision to pull them out physical therapy there & let God take over. I've been doing my own physical therapy here 3 times a week since April & found out how much I love these incredibly amazing people. I just felt lead to see if they help kids too! My journey with them has been incredible and very healing and somehow I just knew that these therapists were the right ones for my girls too!! So, since April, Kennedy & Peyton, have been doing their physical therapy with Steppin' Up Physical Therapy and I already have witnessed my girls super major improvement. Kennedy's feet & legs were in pain all the time, standing on her tippy toes, double stepping and unable to even handle riding her bike with training wheels. Kennedy has rarely walked on her tippy toes, uses the stairs like we do & can confidently ride her bike with training wheels amongst less nights of pain throughout her legs and feet due to her mild cerebral palsy. Peyton's getting there. She's made improvements too. I don't know how to explain her's to you but we all have made such amazing strides with these amazing therapists. I just had to share this with you as this has become very much a joyful time for us Schumaker Girls! And to think they've been there for only 2.5 MONTHS! Thank you so much Stepping Up Physical Therapy!"
Jul 02, 2019
From Google
"Everyone is so good at what they do, I couldn't even hardly walk when I first came in but after 6 weeks I feel like I'm back to my old self thanks to the well trained staff everyone goes out of their way to help! Thanks to all."
Jul 01, 2019
From Google
"I had three different people working with me and my tired and aching body. Jordan.. Carrie.... And Christy. Stuck by me and taught me how to use my body in the correct way. Now I have no pain my balance is so much better. I bend without falling now. Thanks to three amazing people. They even mailed me a card to remind me to do my exercise. Thanks to stepping up and their wonderful workers."
Jun 28, 2019
From Google
"Steppin' Up on Coldwater Rd. with Minda is the best therapy place to go. Everyone in the office is cordial and willing to assist with any needs. It was a pleasure to do therapy if you can say. "
Jun 27, 2019
"Excellent customer service in every way! Also, the therapy was successful and I was provided exercises and tools to continue strengthening my treatment area. I highly recommend Nathan and his team on West Jefferson Blvd."
Jun 27, 2019
"Last year I was in a bad car accident that left me feeling hopeless. I was living with migraines and severe neck pain. Steppin' Up was there for me at my lowest point. They went above and beyond my expectations! Ashley was an amazing therapist that genuinely cared about my situation. All of the staff there are incredible people who truly enjoy their profession. I had a wonderful experience at Steppin' Up and I would highly recommend them to anyone!"
Jun 21, 2019
From Google
"After my accident I had 3 separate surgeries. It was a very difficult time for me as I was in the hospital and couldn't put weight on my hip/leg for 4 months. When I had my 1st appointment with Steppin'Up I was scared. Not only physically but also emotionally. Taylor and later on Ashley put all my insecurities to rest. They both not only helped me with the physical therapy they also helped me emotionally. Taylor and Ashley you both are wonderful women. I thank you from my heart! I truly feel blessed to of had the both of you in an extremely difficult time in my life!💛"
Jun 20, 2019
From Google
"I attended one of the free shoulder workshops. It was informative and the staff was very professional and enjoyable to work with. I would recommend them!"
Jun 18, 2019
From Google
"The Steppin up team at Coldwater Watersong is second to none!!! Minda Kacee and Jennifer all were very professional EVERYDAY... even those 7am mornings @ -15 degrees below zero... the personal touch and compassion definitely aided with my rehabilitation... THANK YOU!!!"
Jun 09, 2019
From Google
"I had a wonderful experience at Steppin’ Up! Tayler was friendly and knowledgeable, and helped me to correct both my pain but also my posture, helping to prevent future issues. She was able to help me with the acute pain, and also empowered me with the tools to continue to help myself heal and take care of my body after my therapy ended!"
May 31, 2019
From Google
"Thank you Lord! I have my freedom back! No more walker no more cane no more driving Ms Daisy, although i still have 3 weeks of physical therapy left it's getting better despite the fact I started 3 weeks late. Thank you to my therapist Jared and Jordan. I'm truly blessed. 6 weeks ago i underwent one of the most horrific surgeries anyone could undergo...total left knee replacement surgery. I didn't think i was going to make it, it was ugly y'all BUT these two had patience with me and although i didn't like what they were asking of me i did it anyway trusting they knew what they were doing and guess what... THEY DO! Now for the right knee but no rush right guys. At least i know who to go for therapy not only are the therapist knowledgeable but their staff is AWESOME front desk ladies super patient which makes the whole process doable. #steppingupphysicaltherapy #fwo #manolo"
May 31, 2019
From Google
"The staff was very caring and sensitive to my needs. They always took an extra measure in treating me and was able to resolve and help with my issues. I highly recommend Steppin' Up to anyone who wants to get positive results in their therapy treatment."
May 30, 2019
From Google
"I've had a fair amount of physical therapy over the years and SteppinUp is without exception the best most qualified place I've ever been. Fort Wayne is lucky to have this place. Brooke M. even identified the cause of my Drop Foot and got me referred to a place that could fashion a brace to help me not fall. Something I've mentioned to every Doctor over the years and not one ever figured out. Brooke knows her business and I am so grateful to finally know "why" and what I can do to resolve it. If you need some PT, this is the place to go."
May 23, 2019
From Google
"Outstanding therapy group. Minda Lemmon had been our chosen therapist through two knee replacements, two shoulder surgeries and a couple of other issues over the space of 10 years. Can't say enough good about her!"
May 21, 2019
From Google
"Ashley is awesome !"
May 19, 2019
From Google
"This is my second time that I've been treated at steppin - Up, as far as I'm concerned the professionalism and dedication to the patients is amazing. From the time that you walk through the door you can feel the relaxed friendly atmosphere, Ashley Smith and Christy Hankey are two amazing people to work with, not to leave out the rest of the staff everyone is great. I would definitely recommend Steppin-Up to everyone. Thanks for helping me with my fast recovery. Jody Waugh"
May 08, 2019
From Google
"Taylor, Nathan, & Ashley are AMAZING!!!!"
May 06, 2019
From Google
"First I want to thank everyone for making my time there something I looked forward to going. All the girls were so professional and welcoming! Thanks to their care I am finally on the road to recovery. I would very definitely suggest Steppin Up for therapy. I will always mention you to anyone that is needing physical therapy. It was a positive experience and appreciate all the professional care I was given! Katie Griffin"
May 04, 2019
From Google
"I recently completed 11 weeks of PT, during which my therapists focused on helping me regain strength and ROM after a total ankle replacement. Craig and Nathan, in particular, were very thorough and motivating in their efforts to help me regain my mobility. Their sense of humor helped make physically challenging exercises more tolerable. : ) EVERYONE (Jo, John, Matthew, etc.) at Steppin' Up PT was friendly and caring. I am pleased with the progress I made, and very happy that I chose Steppin Up for my PT needs!"
Apr 30, 2019
From Google
"Kacee was very nice to work with, I actually enjoyed going to my therapy appointments. Minda and the entire staff at this location was friendly and helpful and a pleasure to work with. I have recommended Steppin Up to others and will continue to do so. Anne S"
Apr 26, 2019
From Google
"The staff and therapists were all exceptional in everything they did. If felt more like a visit to a friend's home than a PT appointment. The facility was always clean and they always did what ever necessary to make sure I was comfortable. All of my questions and concerns were promptly addressed and they're very flexible with scheduling as well. I was referred to them after my knee surgery. When I first started the pain was almost unbearable at time, however, by the time I completed my sessions, the pain is almost non-existent, yet my agility has returned and I am confident about continuing to do the home exercises and I will get back to my regular gym workout with just a little more time. I am 100% confident that, regardless of the reason you'd need PT, they have the skills, expertise, and patience to help you heal and recover quickly. Of course, if you're not willing to follow through on their recommendations, then your results may not be what you desire. Take a proactive approach to your healing and you may even surprise your Dr."
Apr 25, 2019
From Google
"This is the best place for PT in Fort Wayne and beyond! My doctor recommended I go here after my total knee replacement, and they set me up for spectacular results during my recovery. It was hard work, but they worked with me and pushed me to my limits based on my determination. Minda, Casey and Jennifer take your recovery very personally... I recommend them to anyone looking for a PT in the Fort Wayne area! I can't thank them enough... but I will be back in a few months after my other knee replacement!"
Apr 24, 2019
From Google
"friendly, professional, so thankful for all they have done for me!!"
Apr 16, 2019
From Google
"Great support in physical therapy, one on one, care for each client. Each therapist is skilled in assisting each patient according to that patient's particular needs. Staff is very patient and gives positive reinforcement to each client to encourage continued progress in their journey toward healing and 100 per cent recovery!! This is my second time using Steppin' Up Physical Therapies for recovery from a cancer surgery and a fall on ice this February, 2019. Jason, Nathan, Craig, Jo, John, are some of the staff! Super people to help you get back to normal or as close to normal as possible!"
Apr 13, 2019
From Google
"Nathan and Ashley were great in helping me get stronger after surgery! Would reccomend this place to anyone, it is such a clean and friendly facility!"
Apr 09, 2019
From Google
"Minda took the time to listen to all my concerns. She (along with all the staff) were always upbeat and light-hearted, which made my PT sessions really fun. I was in therapy for 6 months, and left feeling like a friend rather than just another client. Outstanding therapy!"
Apr 07, 2019
From Google
"I have the highest praise for my experience at Steppin Up. When I first went to the facility on Coldwater Road I could not walk without severe pain in my back and leg. After the first couple of treatments, and following the exercise instructions I was given I started improving. Within 8 weeks my pain was gone and I could function normally. The possibility of surgery was eliminated. Minda, Casey, and Jennifer made my visits enjoyable. I was treated like family and not a patient. Some people think of physical therapy as a type torture. My treatments were enjoyable and I actually looked forward to the next one. I will miss them. I will definitely thank my doctor for sending me here."
Apr 05, 2019
"After having a total knee replacement I went to Stepping Up for rehab and had great results. The facility is real nice and all of the staff I interacted with were great. I will definitely use them again if the need arises ."
Apr 04, 2019
"Jordan and Carrie are Awesome!! Thanks to them i feel better and i now have the tools i need to continue improving the functionality of my knees and hand! Thanks again for all your help!! 🌟🌟🌟🌟🌟"
Apr 03, 2019
From Google
"I finally have a physical Therapist to call my own (Nathan Notter), and the professional staff (Brittany) at the Steppin’ Up Southwest location, makes it enjoyable to go through physical therapy! The BEST advice I can give to anyone being referred by your doctor to get physical therapy, is to take it into your own hands and choose were you want to go. This location will be where I will go for ALL of my Physical Therapy needs in the future. My appointments were at 10:00am, and therapy started the minute I walked in the door....No waiting, ever! I saw Nathan for Plantar facia, and when he started the therapy the range of motion I had was poor, and my feet were killing me, after 12 visits I was amazed at the relief it provided in my daily life! He gave me a simple at home plan to follow upon my “graduation”. He also does dry needling, if you have tight muscles....give this a try! I can’t thank Nathan and the staff at this location enough! “I would defiantly recommend Steppin’ Up Southwest location to family and friends!"
Apr 02, 2019
From Google
"Leaps & bounds better than other physical therapy companys I've been treated at. The staff is very friendly & knowledgeable. Ashley S. is very efficient & caring. I look forward to my appointments with her each week!!"
Apr 01, 2019
From Google
"Everyone is incredibly friendly and amazing at their jobs. I went in with almost no range of motion in my left elbow and after a week had the majority of movement back. Highly recommend!"
Mar 29, 2019
From Google
"Christy and Nathan are very professional and have provided great care to me the past five weeks of my therapy. I would highly recommend them and Steppin' Up physical therapy. "
Mar 29, 2019
"Working with the staff at Steppin' Up was a positive expererience for a negative situation. Pamela's memory amazes me! She is VERY efficient. I truly appreciated Emily's "cheerleading" and encouragement. I would have preferred NOT to have had a broken knee but since it happened I'm truly grateful for the training and support I received from ALL of Steppin' Up's staff. Mary H."
Mar 25, 2019
From Google
"I went to Steppin’ Up, West Jefferson for tendinitis in my foot and had nothing but great experiences at every appointment. My therapists Tayler and Ashley were compassionate and completely professional and were always on time . The front desk was super friendly and helpful with scheduling and billing - very accommodating. The ladies used ultrasound therapy, Tens therapy, massage and a regimen of exercises to heal my foot in just a few weeks. I truly can’t say enough about my PT at Steppin’ Up. I liked it so much that I am scheduling again from my recent shoulder surgery! 6/12/19 Still loving Steppin' Up West Jefferson! I had my PT here after my shoulder surgery and I feel great!!! I am in NO pain and I have most of my range of motion back after surgery, Ashley, Nathan and Karas were really attentive to what my shoulder needed and did what was necessary to help me feel better. I love this place and will definitely be using them in the future if needed after another surgery/injury."
Mar 22, 2019
From Google
"The staff at Steppin' Up was remarkable in their friendliness and their thoroughness in explaining procedures and exercises. The various Pilates exercises were especially helpful in stretching and strengthening my muscles. They took personal interest and really cared about the progress I was making. I looked forward to coming because of their genuine care in helping me "stretch" myself to becoming better."
Mar 22, 2019
From Google
"I had physical therapy for 4 months after stem-cell treatment of my torn rotator cuffs. The staff was amazing! They were professional, warm, and very good at what they do! They felt like friends during the long healing and strengthening process. My healing has been successful thanks to their expertise, and I’m so very thankful!!!"
Mar 17, 2019
From Google
"Excellent Staff and Services. I am very pleased with the therapy I received"
Mar 16, 2019
"Pamela, la recepcionista, es una persona muy amable. Es un placer para mi ir ami terapia. Jordan, mi terapista, es muy amable y me gusta como me atiende por que habla español, entiende muy bien mi malestar, y me ayuda con mis ejercicios de modo que no me lastime pero que me ayude a sentirme mejor. Stacy es un muchachita muy amable, se preocupa en llamarme en español para recordarme de mi sita. Siempre es un placer ir a Steppin' Up."
Mar 15, 2019
From Google
"My third fall on the ice this winter sent me into the doctor for xrays and pain meds and he sent me to Steppin' Up Physical Therapy where after about two months I am pain free and following through with a new workout regime at the Y to help reinforce the progress I made during PT. And - Wow! What a great group of people. Had fun talking to the staff and they tolerated my stories and jokes well. Nathan was a great encouragement. The very best Physical Therapy group I have ever been to! This is where you want to go if you need physical therapy!"
Mar 14, 2019
From Google
"Craig, Nathan, and the Steppin' Up team at Auburn Park Drive worked with me and gave me everything I needed to get back to doing everyday activities. I can't thank this team enough!"
Mar 13, 2019
From Google
"When I first came along to this facility I was in much pain. I couldn’t really bend my lower back area and it was very hard to move in different positions and even stretch. After about a month of being here i feel a lot better. I was well taken care of by the staff and my back feels much more relaxed and pain free. Thanks Steppin Up for your help through it all!! I greatly appreciate it👍🏽😁"
Mar 12, 2019
From Google
"Such positivity! And real-world approaches to rehabilitation , spot on! I couldn't have had a better experience."
Mar 04, 2019
From Google
"Such positivity! And real-world approaches to rehabilitation , spot on! I couldn't have had a better experience."
Mar 04, 2019
From Google
"I requested Steppin' Up when my doctor suggested I needed to go and see if they could do anything about the fluid that was gathering around my knee and see if there was anything to strengthen my back. I was surprised at the general friendliness at this place. Everyone greeted me and made me feel at home and smiles everywhere. Never did I feel uncomfortable or out of place or self-conscious. I have improved and need to continue my exercises so that I can give my doctor a better report when I see her on my next visit. Thanks to Dr. Richardville on her guidance for me to reach this goal and continue on this path. Also liked the heat massage and electromassage to my knee before leaving at each visit."
Feb 25, 2019
"I started PT at Stepping UP with Minda after having a procedure done on my knee. I didn't know what to expect but I was extremely pleased with the professionalism and care that I received. Everyone is extremely friendly, caring and respectful from the front desk on. I felt very comfortable and at ease with everyone there. The best thing is that my knee is much improved, and I can go back to my regular routine. I would choose without any hesitation to go back to Steppin Up, which I already plan to for some back issues. I thank them for the great care!"
Feb 25, 2019
From Google
"I was having problems with my right hip. It hurt and it's range of motion was shortened. I could not move it into certain positions in yoga and strength training. The first session dealt with the assessment of the hip and a plan of action. From there on it was one on one sessions at the office and at home exercises. What I loved was the individual attention given. They reviewed and explained all the exercises. They took an interest in you. Thanks to their program I can once again do warrior 2 in yoga and plie squats. But the best thing is they gave me the knowledge on how to keep my hip open so I can continue to do these activities and keep the body mobile. Professionalism, knowledge, concern=Steppin Up "
Feb 24, 2019
"Super late on this review that I promised nearly a year ago so let's consider it "a long term review". Anyway, between an unaddressed mountain bike injury that happened years ago and overuse, I was unable to continue my training and riding. My knee was causing a lot of pain and discomfort that even started affecting things off the bike like walking and hiking. I met with Emily at their South Calhoun Street location. She was extremely friendly and knowledgeable, yet concise. Between the initial assessment, various stretches, and strength training exercises we were able to completely fix my knee issue. I was able to start training and racing again without pain on or off the bike. Now, that was about a year ago and I've found if I get lazy and skip my prescribed routines for an extended amount of time, the discomfort and pain will start to come back (as you would expect). Once I start the routines again, it goes away, and quickly too. I mention this to point out that Emily was spot on with what my issue was, and how to address it. Their approach isn't "a shotgun style". Instead, they pinpoint what's really going on and then find the best way to go about fixing it. As a cyclist, I was apprehensive about going to a PT who didn't specialize in cycling. After the first meeting, any concerns were dismissed and the results speak for themselves! Thank you Steppin' Up Physical Therapy and specifically Emily for allowing me to keep doing what I love!"
Feb 21, 2019
From Google
"What a great group of therapists! My tween daughter received treatments for an achilles tendon injury and was a bit apprehensive about going, but immediately felt very comfortable from the first session. All the therapists were wonderful, and she absolutely loved working with Heather, who is fantastic at what she does! Besides the treatments, Heather really took time to explain and teach my daughter (and myself) what is needed to heal and help prevent future injuries. I felt she genuinely cared about my daughter's well-being. Highly recommend!"
Feb 20, 2019
From Google
"Major kudos to Steppin' Up Physical Therapy Southwest and Tayler Stone. When I came in for my evaluation in late January, I was skeptical that PT would help my torn rotator cuff. You proved me wrong! A month later, I have less pain, far better range of motion, and I've even cancelled my rotator cuff surgery. You've turned a dyed-in-the-wool skeptic into a true believer in the power of physical therapy. Thank you from the bottom of my heart!"
Feb 18, 2019
From Google
"Major kudos to Steppin' Up Physical Therapy Southwest and Tayler Stone. When I came in for my evaluation, I was skeptical that PT would help my torn rotator cuff. You proved me wrong! A month later, I have less pain, far better range of motion, and I've even canceled my rotator cuff surgery. You've turned a dyed-in-the-wool skeptic into a true believer. Thank you from the bottom of my heart!"
Feb 18, 2019
"The staff is outstanding and are real pro's. This should be your 1st stop on the road to recovery. I give them 10 star's...."
Feb 15, 2019
From Google
"Recieved quality and personal care at Steppin Up on Coldwater."
Feb 12, 2019
From Google
"I had dislocated my knee and from the moment I walked in for my assessment to the last day of my physical therapy appointment Christy and Nathan were amazing I gained so much stability in my knee , so much strength and so much education on how I could continue the healing process I would recommend Steppin up physical therapy to anyone"
Feb 08, 2019
From Google
"Thank you for everything you guys have done help me recover from my surgery and i will refer all my friends an family... Brook your the best thank you so much my arm feels a whole lot better now"
Feb 07, 2019
From Google
"Steppin Up is by far the best of three physical therapy places I've been to in Fort Wayne! I had two excellent therapists -- Minda and Kacee at Watersong on North Coldwater Road -- who developed an individualized program for my knees, ankles, feet and shoulder following two falls resulting in breaks and sprains. Key benefits were the individualized attention to make sure I did exercises just right and the Pilates machine to strengthen knees, ankles and feet. In addition, the core exercises they developed for me have improved my strength, flexibility and balance. The ultrasound, deep tissue massage and "scraping" of scar tissue were an immense help. I feel so much better and now have a reasonable and doable amount of at-home exercises. Jenn, the administrative assistant, is wonderful as well."
Feb 03, 2019
From Google
"I had peroneal tendonitis in one ankle which made running painful. Nathan at Steppin' Up quickly got me on the road to recovery by showing me how to properly do the most beneficial stretches and exercises at home. He also gave me some great advice on what to avoid while running on a treadmill. I have been to quite a few physical therapists around Fort Wayne due to elbow and ankle injuries in the past, but Steppin' Up is my favorite because I am given one-on-one attention by a true professional PT. At other places I was one of several patients my PT was juggling, and in one case was worked on by an intern who was just learning. That was definitely not in my best interest. The staff here is very professional, courteous, and respectful of my time. I will definitely use them again if I need physical therapy in the future. Highly recommended."
Jan 28, 2019
From Google
"When I first arrived at Steppin' Up I could hardly walk over 15 steps at a time as I was in terrible pain in my lower back. After 3 treatments my pain was almost totally gone. I did exactly what Nathan, my personal therapist, told me to do. I did and I am still doing my exercise program at home. The people working there really care about you and your progress to getting you back to good health. Thank you to each and every one of you. You guys are the best."
Jan 28, 2019
"I've been to Steppin up at the Auburn Park location about 3 times now due to my recurring back pain. To rate my experience there on a scale from 1-10, I'd give them a 12. The people who work there have always been kind and they've treated me as not just a patient but as a friend too. With their help and what they've taught me, I've been able to use in my daily life from stretching at home or when I'm exercising at the gym. For now, I feel great and my pain is barely noticeable but if I have to seek physical therapy again I would always go back to them for help."
Jan 27, 2019
"Excellent one-on-one PT, friendly staff. Highly recommend. Thanks Minda, Jennifer & Kasey at Watersong location."
Jan 25, 2019
From Google
"My daughter and I loved this location! Ashley was amazing! She was so patient and kind with my 4 year old, and my daughter responded well to therapy with her."
Jan 25, 2019
From Google
"Nathan Notter and entire staff were efficient, kind, thorough, professional and compassionate. My foot surgery physical therapy went smooth, and painless for me. So appreciate everyone in each capacity giving care. I highly recommend their services!"
Jan 21, 2019
"I have had numerous surgeries followed by therapy sessions. By far, the staff at Watersong has been the best at helping me recover from surgery. They are not only very courteous and knowledgeable, but also pick exercises that target the exact muscles that need strengthening. At last, I can see a favorable outcome to all my surgeries thanks to the staff at Watersong. Thank you ladies!!!!"
Jan 17, 2019
"My daughter had great success with the therapists at the West Jefferson location. When it was necessary for me to seek some physical therapy she recommended that I use their help. Each one of the therapists was very kind and helpful in dealing with the tightness in my shoulders and the lack of motion and pain in my neck. The dry needling technique brought relief as did the massage therapy and the warming wrap. I am grateful that I was led to their “healing hands.” I would recommend Nathan, Tayler and Ashley to anyone needing help that requires physical therapy. Ardis"
Jan 11, 2019
From Google
"Great place. I would always go back to them for any needs."
Jan 10, 2019
From Google
"The staff was great to work with. They showed a genuine interest in my recovery and worked with me to achieve my goals. The facility was clean and had a very up lifting vibe. I would recommend Steppin Up Physical Therapy everyone for your Physical therapy needs. They are hands down the best around."
Jan 07, 2019
From Google
"I had such a great experience at Steppin' Up! The staff was extremely nice and helpful. My questions were always fully answered and I felt comfortable moving forward as I have the tools I need now to continue healing and getting better. Kacee Kugler was awesome throughout my 4 weeks of PT. I highly recommend to anyone seeking Physical Therapy to check Steppin' Up out!"
Jan 05, 2019
From Google
"After fracturing my foot, I wasn't sure I'd ever walk normal again. But after a couple weeks of therapy with Tayler the improvement in my stride was already evident. With the exercises and Tayler's great foot massages, I improved each and every time I left there. The office is relaxing, everyone is so kind and I loved the two hours each week I spent there. I highly recommend Steppin Up PT, especially my girl Tayler. What an amazing young woman and therapist she is."
Jan 04, 2019
From Google
"I came to Steppin' Up to try dry needling for my myofascial pain syndrome. I had never been to an office where every time I walk through that door, I feel so welcomed. The girls at the front desk are sweet as pie, and Brooke feels more like my friend than my therapist. Not only is the staff kind and compassionate, but they are also professional. Brooke is VERY good at what she does, always explaining her course of action, always making sure that I understand. I've said it before and I'll say it again, Steppin' Up has changed my life."
Jan 02, 2019
From Google
"I had a wonderful experience with my therapy. All of the staff are kind, professional and friendly. They work with you on an individual basis and provide continual encouragement during your progress. I did my therapy at their Auburn Road location, which is conveniently located off of I-69 and I-469. Jo, who works at the front desk, always welcomed me with a smile and was very good at accommodating my schedule. Everything about the experience was welcoming and although I'm very grateful to have "graduated", it is a little bittersweet that I won't be seeing them on a regular basis anymore. "
Jan 02, 2019
"The quality of care is nothing short of excellent. When my my MD suggested PT, I went along with it reluctantly. The results are beyond expectations. Carrie and Brooke, my therapists, were more helpful for my ankle pain than any other past treatments. I would not consider any other. And a well deserved shout out to Pamela! Visits would not be the same without her running things☺"
Dec 29, 2018
From Google
"Ashley was very attentive and performed the therapy quite well, I enjoyed going in! The whole staff was awesome. Thanx"
Dec 28, 2018
From Google
"This is my favorite place to go for therapy ever! You will always be welcomed by an awesome receptionist (pamela) which by the way is bilingual. Carrie and brook are fabulous therapist they listen to all my concerns and questions and do their very best to help me through my therapy sessions. I recommend Calhoun st steppin' up therapy to everyone.😉"
Dec 27, 2018
From Google
Dec 27, 2018
From Google
"I came to steppin up with a frozen shoulder, it had been seven months since my surgery to repair a torn rotator cuff and I had been putting off a manipulation under anesthesia procedure. I am so glad I found steppin up. Nathan was able to improve my range of motion in just a few treatments, I was amazed and greatful. Nathan listened to my concerns and came up with a plan that was right for me. Thanks Nathan Notter!"
Dec 27, 2018
From Google
Dec 26, 2018
From Google
"I really enjoyed coming to steppin' up. I achieved my goal of getting better and at a faster pace. I will recommend this place to anybody reading ."
Dec 20, 2018
"When I first walked in to Steppin Up on Auburn Park Drive, I was impressed with the cleanliness of the reception and therapy area. I had a total reverse shoulder replacement on August 9th. I began physical therapy with my arm still in an immobilizer and through several sessions I can now enjoy a better quality of life thanks to Nathan my physical therapist. Physical therapy is work but in the end it is worth it. Recovery has been great."
Dec 13, 2018
From Google
"I wanted to tell my story of replacement of both knees at one time and the experience I had with Step-in up. The surgery is on Wednesday Oct 17 2018. My 1st therapy with Step-in up was the following Monday where I meet my angles Kacee and Minda. My right quad would not lift my leg and even with a walker my mobility was shaky. The two of them assured me that everything is ok and explained what was happening. Through there coaching ability and know-how of therapy I was walking without the walker and at work in one week. At the end of the 6 weeks therapy both legs were stronger than the before surgery and was released by Dr. Berghoff. The quick recovery time I contributed more to the coaching. Buy their genuine concern for my success I wanted to do well not just for me but for our team. I will miss there good morning greeting and their magical day good bye."
Dec 12, 2018
From Google
"A 5-Star Rating does not seem at all adequate in rating my experience at Steppin' Up! It should be more like a TEN-Star Rating for the excellent, quality care I have received following rotator cuff-bicep tendon surgery back in June of this year as a result of several shoulder tears sustained following a bad fall I had at home. I have been working with Jerad over these months of recuperation and can't begin to express my appreciation enough for the exceptional, quality care that he has provided. It has been a long, painful healing process regaining my strength and mobility in my arm and shoulder, but Jerad has been there through my journey encouraging and motivating me each step of the way. Because of Jerad's very knowledgeable, experienced, and professional care he has provided, along with his pleasantness & humor, I followed him from one Steppin' Up location to the next so I could continue working with him. The 40 min. drive (one way) was not even a deterrent for me! As I near the end of my PT sessions, I will continue doing my exercises at home that Jerad has provided specifically for me all along this journey. For anyone seeking PT, I highly recommend Steppin' Up; from the front desk staff, to the staff working with the patients, to the high quality care provided by the PT's - I give Steppin' Up a TEN STAR RATING! And I would definitely return to Steppin' Up if I have any future PT needs. Thank You!"
Dec 11, 2018
From Google
"Want to give a shout out to Nathan and the team at West Jefferson for getting me well on my way to recovery from a knee replacement on October 30th 2018. I am continuing at home with the care plan provided and making good progress. Returned to work on December 10th and looking forward to a full recovery. I was a former patient of Steppin Up in 2006 for a previous knee surgery and received the same high level of professional and personal care on both occasions. I will definitely recommend Steppin Up to others whenever possible. Thanks you."
Dec 10, 2018
"Had to write and say how very very pleased I am with this business. in summer I had therapy for my sciatic and lower left hip/groin pain with Christy. she did everything possible and taught me all the exercises that were need and found ones that worked best for me to help get rid of this agonizing hip and groin pain. I could hardly walk. God she worked me hard ! But that ok I love her for it. I still have to wear the support brace when I work and many things I still can longer do; that affect my quality of life ; and some of my ADL'S. THEN; I had to do left foot therapy with Jordan and his side kick from school for excessive pain I had for 9 mos. Man they worked me to the bone also but they all worked together as a team to figure out what they could help me to alleviate this agonizing pain. His student he was teaching taught me how to tie my shoes so the pain would not be so bad. KUDOS to him. Sorry, I forgot his name but you can look it up and give him credit also! ( So cute ); Well after I did all the steps that insurance required I finally got that MRI and come to find out I have DJD and my 2,3,4 th toes on that left foot have worn off bone and spaces in those joints so no amount of therapy could have helped. I am so grateful for all the staff and therapists for their kindness, respectfulness, thoughtfulness, and determination to help their patients to the best of their ability. Thank you to all the schedulers, receptionists, the pt. assistants and all the behind the scenes staff also . Thank you for making me hurt so so bad to help me get better to the best of my ability. Sincerely, Teresa J. Bolenbaugh"
Dec 08, 2018
"I had a phenomenal experience here at the Auburn Dr. office, a very generous and helpful group. Everyone works as a team and provides a very encouraging environment. Christy worked with me for two months and helped me excel with my therapy on a weekly basis. She builds a great rapport to better understand your needs and has a drive to help you get to the next level. This place is worth your time and effort, they will make sure of it. I can’t thank them enough. 👍👍"
Dec 07, 2018
From Google
"To Nathan, Ashley, Brittany, and everyone at the West Jefferson location ... many thanks for quickly diagnosing my knee pain, and demonstrating the proper stretching exercises I needed to overcome its misalignment. Your accurate explanations and kind oversight enable me to again utilize our sidewalks for a stronger and healthier recovery. I am very grateful for the PT lessons I've learned from the professionals at Steppin'Up. Steve G."
Dec 03, 2018
From Google
"I went to Steppin' Up for shoulder problems, after working with Christy I can say that it is so much better. The staff is awesome."
Nov 23, 2018
"Steppin' Up is helping my daughter's back pain so much! Thank you to Pamela at the front desk for making us feel welcome and answering our questions."
Nov 21, 2018
From Google
"My name is Annette kelley this is my 5th time back. This time i was in a car accident hit and run dealilng with back issues. My Doctor sent me to another Physical Therapy place. I was not pleased with them I felt like I was doing it all by myself. The person kept disappering and I didn't get no results. This time I told my Doctor I wanted to go to Steppin up he said yes BOY WAS I HAPPY. Pamela is still that nice and friendly people person. She rememberd my name and she rembered my sign in number WOW thats awesone keep up the good work little bit. It was my turn to go in I met Jerad he was very nice. I was asking him questions about my back issues he broke it down so I can understand what he was saying to me. He educated me that day I was surprised. I always like to learn keep up the good work. The next week I had Randall. I really like him too he said he had been there for a week and a half. To me it seem like he has been there for ever. He worked on my back he knew the right spots to work on he was there every step of the way and he cares about his patients keep up the good work. My back is getting better and better thank you. Cat she is on it when its time for the heat on my back and the little square things she puts on my back I don't know what you call them but she puts them both on the right spot and it helps my back alot she is also very nice and polite you go girl. Saving the best for last. Emily always smiling cheerful she don't play she don't take her eyes off of you when you are doing your exercise she got me a few times that's a good thing. I always have fun with her keep up the good work somebody needs to change the 5 star to 6 star because Steppin up has passed that it should be a 6 star thanks for all that you do. Annette Kelley"
Nov 20, 2018
From Google
"I went to steppin up for a back pain and I want to thank Jordan and Jerad for helping me get better. They taught me how to live with out the pain that I thought I was going to have to deal with for the rest of my life. They made me aware of my posture and taught me exercises to help me out even after being done with my appointments. The whole staff, including Pamela up at the front, were welcoming and the nicest people ever. It helped that both Pamela and Jordan spoke Spanish to make me feel more at home! Thank you to everyone!"
Nov 14, 2018
From Google
"Nathan a big thank-you for scraping my freaking foot!!!!!! I especially liked it when other Patients were receiving a therapeutic massage and you brought a silver metal scraper to scrape my poor heel. You fixed me for now. Thank-you for your kindness and compassion. You and the staff at the West Jefferson office rock. Hope I never have to see you again. Thanks for fixing me."
Nov 10, 2018
From Google
"Excellent place and an incredibly personal, very kind and friendly. I had 12 therapies for my knee and lower back and the Nathan and Craig guys really helped me a lot. I recommend the place .."
Nov 10, 2018
From Google
"The ladies at steppin up watersong were absolutely amazing from the very start. Minda went above and beyond to work at my pace and do what was best to meet my needs. Jenn was so kind and friendly and always did her best to make sure i was treated even with my crazy schedule. Kasey was always sweet to me and made me laugh. Everybody was so kind and made me feel welcome from start to finish. . I was sad to graduate but thankful for the kindness and dedication. Thank you steppin up!"
Nov 07, 2018
From Google
Oct 31, 2018
From Google
"I came to steppin up physical therapy in June and have worked steadily with Carrie. She is such a joy to be with because she is genuinely passionate about her job and very knowledgeable about what she is doing. Even the days that were a little tough for me her enthusiasm made me want to press through and reach my goals. So now after having surgery it was an easy choice to continue my physical therapy with her. Also Pam at the front desk always greets me by my name and is on top of all of my questions keep up the good work lady. Catherine sees me the last few minutes of my therapy and she just make sure that everything is set up the right way and takes the time to know what I need. Big thanks to Emily who was working with me and that day I was a little down and she asked if I was ok and the tears started flowing she was very thoughtful and concerned she didn't rush me on to the next exercise but made sure I was alright before moving forward To Brooke thank you for the card you sent me after my initial visit with you so thoughtful. GREAT JOB GUYS !!!!!!!!!!!! Lula Conley"
Oct 29, 2018
From Google
"I have recommended Steppin' Up to at least ten people already. I went for Plantar fasciitis and terrible back pain. I worked with Taylor, my apologies if I spelled her name wrong. She...was...amazing!! In just a few visits I experienced pain free movement for the first time in YEARS. She was encouraging, thoughtful, kind and always positive. She is the ONLY person to determine the cause of my pain and to offer solutions that worked almost instantly. I can't say enough good things about the office staff, but they were always smiling, welcoming and made me feel that they had made an effort to get to know me. My experience at Steppin' Up literally changed my life, being pain free makes me feel twenty years younger!"
Oct 25, 2018
From Google
"The entire staff was very friendly and helpful in my therapy. I had leg and neck pain when I started coming to Stepping up. After a couple of months of therapy with the trained staff on exercises there and ones to do at home, I feel much better. I also was given advice on exercises to continue at home or at the gym. Jordan and Riley were wonderful and a delight to work with. Thanks to the entire staff."
Oct 24, 2018
"At 65, I have been through physical therapy numerous times obtaining benefits on each occasion. Having worked the past few decades at a desk job, pain and immobility developed and increased in my hips to the extent I knew I needed help. My physician wrote a prescription for PT and I searched for a location I could easily access around road construction finding Steppin’ Up on Coldwater road purely for the easy access. To my surprise, I discovered Minda Lemmon to be a dynamic PT. She presents a comfortable professional demeanor, highly knowledgeable with precision and accuracy designing a program that brought about rapid results. Most of my treatment was at the hands of Kacee Kugler, PTA, again highly erudite, encouraging, precise and dedicated to getting solid lasting results. Minda and Kacee presented me with information to continue working for continued progress on my own upon completion of treatment. Not only would I choose to return to work with these folks for future needs, but I highly recommend them to anyone needing physical therapy. This was an exceptional choice! - David Wilson, LCSW"
Oct 20, 2018
From Google
"I had a great experience at Steppin Up Physical Therapy. The staff at the Calhoun Street location was great I would send anybody that needs physical therapy to Steppin Up. Thanks to the staff for all the help that I received while I was there I will truly miss going to my appointments."
Oct 17, 2018
"I’m an high school athlete 🏀 and came to steppin up for my back. Since I came to therapy my back doesn’t hurt, I can jump higher, and be a better athlete. Brooke was awesome, and she did really good with everything. Loved it, loved the atmosphere, everybody was nice an took care of everything that needed to be helped.💯💯💯🔥🔥🔥"
Oct 16, 2018
From Google
"My condition was diagnosed as Carpel Tunnel Syndrome. My doctor chose a conservative treatment involving PT. I chose Steppin Up because I had heard so many great things about how folks there went about helping patients. In the beginning, I was not convinced that I would be able to solve my issues through PT. I was pretty much resigned to eventually needing a surgical procedure to correct the Carpel Tunnel. However, I quickly learned that surgery was not always necessary. The physical therapists, PT assistants and staff all engaged and challenged me to do the work and stick to the plan for overcoming my problem. Thanks to the professional and encouraging way that each one worked with me, I was able to overcome the effects of my condition without needing surgery. I am grateful for the expertise of the support and professional staff at Auburn Park facility. I am thankful for the exercises, the techniques, the "scrapings" and the personal conversations that led to my successfully overcoming the Carpel Tunnel issues. Special thanks to Jared Brickley, Ashley Smith, Nathan Miller, Craig Van Der Maden as well as the support staff who interacted along the way. May each of you be encouraged to know I still use what you taught me and how that continues to support my recovery. Take care and blessings to each of you. Greg Pressley"
Oct 13, 2018
From Google
"Steppin' Up has a wonderful staff of therapists who are knowledgeable and caring. The environment is pleasant. The services offered are satisfying & enjoyable, not to mention helpful to general health and also specific problems."
Oct 12, 2018
"Everyone was great. I went from pain in my feet most all the time to pain free. They were aggressive as needed but very concerned for my well being at the same time. Everyone was very friendly and easy to get along with. I highly recommend!"
Oct 11, 2018
From Google
"I went to Steppin' Up for lower back pain. I couldn't walk a short distance, do household chores, or sleep well at night without pain waking me up in my lower back, a "10" on the pain scale. After just 14 sessions, I am feeling much better! I can walk longer distances without taking a break, I can do household chores with minimal pain, and the pain at night has lowered on the pain scale. The staff is pleasant, patient, and kind from the PT's themselves to the front office. The easy exercises they gave me to do at home is making a difference. Should I need Physical Therapy in the future, I will return to Steppin' Up. "
Oct 08, 2018
"Finally! Finally a place that truly cares about helping people by giving individual treatments to patients. I’ve been to other places for PT where the therapist is taking care of you and 3 others at the same time. Not at Steppin’ Up. My experience has been they are treating just me! No juggling between patients. This place is awesome. If you need PT, make sure you look at Steppin’Up at Watersong. You won’t be disappointed."
Oct 02, 2018
From Google
"After having back pain for nearly 2 months I decided to go to seek therapy. Dry needling work great . Thanks guys."
Oct 01, 2018
From Google
"Great treatment! Staff friendly and always on time. Had nerve pain in my hip so bad I couldn't sleep nights; much, much better. Have printed directions for the exercises and stretches to help me keep improving. YES, I would defiantly recommend Steppin'Up!"
Sep 30, 2018
"I have had back problems since high school and had 3 back surgery’s. Of late my back had gotten so bad I was leading forward. I become worried I would be one of those little old ladies walking around looking at the ground. I asked my doctor for help and he recommended physical therapy. I’ve had it before and wasn’t looking forward to it, but was willing to try it again. I can honesty say it was one of the best I have ever done. Stepping up plysical therapy is a true therapy and not a lip service. My back is the best has ever been, and I actualy looked forward to my sessions with Jerad. He not only help with my back but with my balance. I was given handouts and will be doing those for life. I would go to stepping up in a heart beat again. I only wish I had have them for my knee replacement. My thanks to them and Jerad. It’s a great place to go if you want/need help. Betty"
Sep 29, 2018
From Google
"Awesome staff."
Sep 28, 2018
From Google
"I went in to Steppin' Up with an injury to my shoulder. Tayler showed me the exercises I needed to do to build up strength and work toward healing. She was very supportive in my recovery process and a joy to work with. I would definitely recommend Steppin' Up as a great place for physical therapy. Thank you Tayler!"
Sep 26, 2018
"I have been seen at the Watersong office for 2 different issues. Both times I appreciated the one on one care I received from my wonderful therapist, Minda! She was quick to answer questions and to explain everything I had to do at home and why. I am feeling great and will definitely go back if I have any other issues that would require PT. Kudos!"
Sep 26, 2018
From Google
"I was experiencing TMJ pain that was interfering with my quality of life. I saw my family doctor who said it was something I should see my dentist about. I went to my dentist and he said "Doctor's will tell you it's a dental problem and Dentists will tell you it's a medical problem because no one really wants to deal TMJ. But luckily he had heard about Nathan at Steppin Up and wrote me a referral. When Nathan brought up dry needling I thought it sounded ridiculous but I was willing to try anything by this point. The relief it brought in such a short period of time was a God-send. With in a few short sessions I was almost pain free."
Sep 25, 2018
From Google
"The staff here is very friendly and knowledgeable and they got rid of my foot pain that I had been struggling with for almost 2 years. Ashley is a wonderful healer! Would definitely recommend for anyone struggling with foot pain!!!!!"
Sep 24, 2018
From Google
"Jerod and the team worked with me over four weeks to regain full use of my hands after recent surgery. Ashley asked the right questions at intake and Jerod patiently worked with me to regain pain-free use of my hand. He showed me various exercises that I should do to help alleviate any recurring tightness or pain. Most importantly, the entire team listened to me and built a PT regimen aound what I needed. Thank you Steppin' Up Physical Therapy!"
Sep 23, 2018
From Google
"Excellent treatment, staff, and facilities. Thanks for everything!"
Sep 21, 2018
"Had a good experience with steppin up. Very nice people. They helped me get back to normal."
Sep 20, 2018
From Google
"My constant jaw pain was really impacting my singing. Dentist wanted to make me a very expensive appliance to wear while sleeping. I had heard of dry-needling at Steppin'Up and decided to give it and their therapists a try. In just a few weeks, I have seen results - reduction in pain and flexibility to open mouth to hit those high notes. Enjoyed the casual, friendly community there."
Sep 15, 2018
From Google
"Jared is an amazing PT. I have a very physical job and wasn't able to work without pain due to low back, hip pain and muscle weakness. He took the time to have me do very specific exercises that were very helpful. I feel stronger than I have been in years and my pain is gone. Now I'm looking forward to keeping my momentum with my regular exercise program to continue my progress. I must also comment that the free educational class that answered so many of my questions was worth attending. This group of PTs cares and they know their stuff!! Thanks again Jared!"
Sep 11, 2018
From Google
"I was experiencing pain in my neck/shoulder blade and the treatment I received from Steppin' Up Physical Therapy from Jordan Tait was awesome! After completing my sessions, I feel soooooo much better. During the last three sessions a Student, Doctor of Physical Therapy, Riley Miller, assisted Jordan with my care and his techniques along with Jordan's suggested techniques and procedures were great. I want to thank Jordan, Riley and Steppin' Up Physical Therapy for their help in getting me back toward normal function. I highly recommend Steppin' Up Physical Therapy."
Sep 09, 2018
From Google
"My experience was top of the line. I was treated fantastically and my progress was as important to Taylor and the team as it was to me. Highly recommend."
Sep 05, 2018
From Google
"My name is Charmene Ward I have been coming to Steppin Up almost from the start. I have told many people about SIU. This past six weeks has really helped me in so many ways physically but also mentally, in ways i had not heard and the way I have been doing things that has been adding more pain. Emily Ackerman was outstanding. She took her time with me and have me more information then most of my doctors. She is understanding and caring to your needs. She pushed you but not to a level you can't handle. I really love this place and would send more of my family here. Thank you Emily Charmene E Ward"
Sep 04, 2018
From Google
"It was a wonderful place they treated me right from the start and and my i say (Christy Hull ) she help me so much well everyone did but she help me alot.Thanks to everyone at Steppin Up Physical Therapy."
Aug 29, 2018
From Google
"Tayler made every visit bearable when some slight discomfort was part of the process. She was most knowledgeable in the diagnosis of the injury and took the time to explain that to me. That also continued with her explanation of every exercise needed to help me to full recovery. Every visit was made pleasant by her wonderful personality and support through the whole process. In these times of quick medical treatments and waiting for that, never happened at Steppinup. They take the time to treat every individual as such. I would recommend them to all my friends."
Aug 29, 2018
From Google
"The staff at Steppin' Up/ Jefferson was friendly, professional and very encouraging. This included, not only the therapists but everyone at the front desk. The personal attention and encouragement I was given by Tayler Stone {PT}, after my surgery, helped in my quick recovery...…. I would recommend Steppin' Up to anyone needing Physical Therapy!"
Aug 27, 2018
From Google
"Can't say enough about the staff. Ashley directed all of my therapy and has done a great job in getting me back walking, standing, and eventually back to riding the bike. The dry needling, massage, traction, and stretching have helped restore my quality of life. "
Aug 26, 2018
"Jordan and Carrie did a great job showing me exercises that would strengthen my calf and alleviate the pain I was feeling in my achilles. Catherine would often assist me if Jordan was busy and did a great job as well. My time at Steppin' up was really beneficial and they gave me the know how to proceed forward out of treatment."
Aug 18, 2018
"Best Physical Therapy Business in Fort Wayne. Outstanding staff!!"
Aug 17, 2018
From Google
"I can't say I have left many reviews...I typically pay for my services and move on. However, I feel Steppin' Up deserves what I am about to say. From day one I was skeptical due to poor experiences with other "large hospital networks" regarding PT, but the two individuals I worked with constantly exceeded my expectations. Both of them practiced with professionalism, friendliness and an honest concern for my progress. Each visit was modified to accommodate any issues and/or pain I was experiencing. The "tough" visits (as I began to heal) would push me just enough to increase my strength and confidence. I no longer hesitate to perform normal physical activities. My last visit was yesterday, which is bitter-sweet because I enjoyed my time with Steppin' Up. I would not hesitate to return and/or recommend thier services...Although I hope I never need to come back 😉 I also want to give a special thanks to both Nathan and Craig! Both of you were fantastic and I appreciate everything!"
Aug 17, 2018
"So this will be a long post. Brooke Waddups. This is my second therapy session with her and she is THE BEST IN THE WHOLE THERAPY WORLD. Not only is she a great therapist she has a lovely personality, spirit, beautiful and she cares for your well being getting back to regular activities, she is a jewel. We have come to know each other very well throughout my knee replacement 12/2017 and 7/2018/ to 08/15/2018 for my right shoulder (torn rotary cuff tear). When I came this time I could not move my neck or arm. She is a miracle work. She as taken care of my mom and know my dad who is a ampute. I would not dare go anywhere else for my Therapy. If you our in a position of needing your life back as far as therapy Please Please call Stepping Up Therapy from the front to the back ITS AMAZING. THEY make sure you do what your suppose to do. Love you Brooke W and Stepping Up Staff. YOU ROCK."
Aug 15, 2018
From Google
"The two physical therapists I dealt with for neck pain were very professional, well-educated, and courteous. Ashley & Jerad. The intake was well-handled and the treatments were well-justified and carefully handled. I felt I received a good deal of relief, but think home exercise will be required for the rest. The Auburn Road office was clean and pleasant. I'd highly recommend. "
Aug 15, 2018
"I was treated by a physical therapist named Ashley. She was exceptional! Because of the rareness of my medical diagnosis, she went out of her way to find out what exercises would be of benefit to me. She was always encouraging and positive. She made me want to do them faithfully each day and as a result I am so much better today than when I first went in. I would recommend Stepping Up to anyone especially if they are fortunate enough to get Ashley as their therapist. Also, each time I arrived I was greeting by the friendly and smiling receptionist Joann who always greeted me by by name. Very professional and warm group of people."
Aug 15, 2018
"Steppin up physical therapy is the best for hands on therapy!!!! They all are so kind, knowledgeable, informative, great environment. Thanks to Jo, always a smile on her face as you walk in. Lori who gets me started and gets me going and especially to Ashley, she is so kind, smart, very personable and knows what she is doing, dry needle is excellent!!!!! Massages, electrical stimulation, and traction, she does it all, thanks to all for being there for me, my back, sciatica and neck appreciate you all!!!! Jason you have an awesome place!!!!!!!"
Aug 13, 2018
From Google
"I highly recommend this team of awesome therapist. They take the time to really work with you. They made my recovery so easy and quick. Thank you for a great experience!!"
Aug 10, 2018
From Google
"I had two young ladies to help me with my therapy Christy and Emily they are awesome they have a very sweet personality they help my back. I had some great ladies that put the heat pad and the tens unit on my back. I'm still doing my therapy exercise at home. They are on time with your appointment I like that I would recommend Steppin Up. Thank y'all Verdia McCarter"
Aug 10, 2018
From Google
"When we first set foot into this facility, I instantly felt welcome. I was greeted with smiling faces, and warm conversation. They made me feel like I was there number one priority."
Aug 08, 2018
From Google
"I have been a patient of Minda's for over 10 years. I follow her to wherever she is. So far she has helped with both knee replacements, my neck twice , and my back at least 3 or 4 times. As I get older my mind thinks I'm still young and I do foolish things to my body. The beginning of this year I picked up a weigh heavier than I should have and hurt my back. The weather was so terrible that I went to the nearest physical therapy center. I was shown how to do 4 exercises and the therapist walked away and didn't see her again until my time was up. The waiting room, reception desk and therapy tables were all in one big room. Everyone who walked through the door could see the patients. She booked another session and I canceled it. We got on the computer and found where Minda was. It is almost a 35 minute drive to the Coldwater location, but I won't go to anyone else again. Minda cares about you as a patient ,but more importantly as the person you are."
Aug 08, 2018
"I was in a lot of pain and reluctant to do physical therapy. I am so glad I did. I can say I'm pain free and was thankful I got the chance to meet the friendly and warm staff at Steppin Up Physical Therapy Natthen is the best. Edwin too."
Jul 31, 2018
From Google
"My name is Billy Hinds Im so glad I chose Steppin up physical therapy & fitness they were patient with me they work with me they help me walk again I like to thank God for Jordan Tait he was my therapist and you helped me a lot thank you thank you how good it feel to get up and walk thank again"
Jul 30, 2018
From Google
"I have had the best experience EVERY visit to SteppinUP! Joe at the front desk has been awesome! She has truly went above and beyond to accommodate schedule changes and conflicts in my appointments. Basically EVERYTHING I’ve needed help with, she was there for me! I can’t say enough how appreciative I am for her service!"
Jul 25, 2018
From Google
"Wow. Steppin up is awsome. Will never go anywhere else. Jasons team is patient friendly kind and very very knowledgeable!!!!! I have taken therapy all over the Fort. I trust them and use them with total faith that they will achieve best results for me!!!!! If u have not tried them , u are missing out. They care!!! Thank u Steppin Up Robin Etchen"
Jul 23, 2018
From Google
"My therapist Emily has given me tremendous results. i had back surgery and ever since i’ve been in so much pain but always after therapy i feel 1000 times better. i’d recommend steppin up to everyone. they’re truly tremendous!!"
Jul 22, 2018
From Google
"Great Experience! Staff is Great too!"
Jul 19, 2018
From Google
"I have tried several physical therapy establishments and have not had success. The staff at Steppin up are very professional and knowledgeable. You receive one on one therapy. Nathan, Craig, Heather and Jared are wonderful the work with you determine the right level of difficulty in each exercise. I would absolutely recommend Steppin Up to anyone needing physical therapy."
Jul 17, 2018
From Google
"OMG you guys gave me the BEST two people ever Christy and Emily they were both awesome at what they did for me. When I here people say they have to do therapy i always say see if u can go to stepping up their awesome!!!!!!! Keep up the GREAT job you guys!!!!! It’s a very friendly place from the time you check in to the time you leave everyone is great!!!!"
Jul 17, 2018
From Google
"I went and saw Minda at steppinuppt on Coldwater to regain function in my ankle until I could get surgery. She did such an amazing job that I ended up not needing the surgery! My experience at steppin up was wonderful, the entire staff is very knowledgeable and friendly. Thank you so much!!!!"
Jul 16, 2018
From Google
"I went and saw Minda at steppinuppt on Coldwater to regain function in my ankle until I could get surgery. She did such an amazing job that I ended up not needing the surgery! My entire experience at steppin up was wonderful, the entire staff is very knowledgeable and friendly. Thank you so much!!!!"
Jul 16, 2018
"The staff, including Minda, Kasey, and Jennifer, of Steppin Up Physical Therapy and Fitness on Coldwater and Union Chapel Roads recently worked very hard to rehabilitate my leg after a recent left hip arthroplasty. The original assessment, the setting of goals, and one on one hour long sessions, with the therapists, brought us to achieving our goal of restored strength and flexibility. The environment is non threatening, inviting, very professional, and the results reflect their deep knowledge of the Science of Physical Therapy. It was work, but when I started to see results, I was more motivated to do the home exercises. An added bonus was the pleasant , positive, encouraging atmosphere that the Ladies provided each day. Thank you to the team for such a good experience. I would recommend you to anyone who could benefit from your services."
Jul 15, 2018
Jul 11, 2018
From Google
"I have been a patient at stepping up for a considerable period of time. With that said, I have greatly improved. They have given me the necessary tools to improve on a daily basis, through exercise and hard work. Nate Miller, my physical therapist is very knowledgeable and encouraging. He showed a lot of patience when I had poor days and wasn't my usual self. I owe them more than I can possibly say and I will work hard in the future to maintain the improvement I have shown. Thanks Steppin'Up I appreciate your help!"
Jul 11, 2018
"Just a few months ago I couldn't sleep, it hurt to sit, and play tabletop games with friends all because of my back. I grew used to the pain it was part of my life one day I couldn't sleep was up all night in pain decided I was going to get it fixed no matter what it took. After a lot and I mean A lot of Googling I choose Steppin up I don't know why I picked them over the others, but I did I set an appointment up at the wrong one and ended showing up late... one of the best decisions of my life... The people here make you feel at home, it's an amazing place and now just over a month later I am pain-free. Thank you to all the amazing people here."
Jul 06, 2018
From Google
"Kacee and the rest of the staff have been absolute rock stars! Not only did Kacee perform her job with efficiency but got me back to do my regular job duties quicker than anticipated. Thanks Kacee!"
Jun 25, 2018
From Google
Jun 22, 2018
From Google
"I thought Nathan Notter did a fantastic job. All the staff were friendly and professional. I would highly recommend them to anyone needing treatment. Thank you for your good work! Paul Robison"
Jun 22, 2018
"I had horrible pain in my shoulder. The folks at Steppin Up helped get my range of motion back and the pain is gone! I will recommend them to everyone I know. They are very professional, knowledgeable and compassionate!"
Jun 14, 2018
From Google
"I love my experience with the steppin’ up staff, they were very nice to me and everyone that came. The atmosphere was very positive even when the patients didn’t feel well. My favorite therapist was Chrissy she made me feel welcome and helped me accomplish my goal. I would recommend anyone to come and visit anytime."
Jun 14, 2018
From Google
"The Steppin' up staff Minda, Kacee and Jenny, are excellent at helping people to step up again. Thank you :)"
Jun 14, 2018
From Google
"My experience at Stepping Up Physical Therapy was excellent! I can’t say enough good things about this location. (Coldwater Road). Every person I encountered was extremely pleasant & helpful. I was there to be treated for neckaches, headache & dizziness. Minda Lemmon was my main therapist. I can’t imagine anyone better! When I arrived there the first day, I was so nervous but because of Minda’s calmness & attentiveness I was immediately put at ease. She truly listened to my symptoms & concerns. I had complete confidence in her abilities. I would definitely recommend this group of professionals to anyone I know! Kara S."
Jun 12, 2018
From Google
"The staff here is very friendly and welcoming! My physical therapist, Nathan did an excellent job! Very professional, thorough and detailed. Really listened to my needs. He spent the entire time with me. Exercises were for home and scraping was done the whole time. Helped me to get back running again. Thank you Nathan and the team at Steppin' Up Physical Therapy!"
Jun 07, 2018
From Google
"I have had multiple joint replacements and was having difficulty walking, etc. I was referred to Steppin' Up PT and have had ten sessions so far. I have had PT sessions with Heather, Craig, and Nathan and have enjoyed working with each of them. They say that I am improving and I feel that way too. I sincerely feel they have and will really help me!"
Jun 01, 2018
From Google
"Im very pleased with my experience with steppin up and would highly recommend!"
May 30, 2018
From Google
"I didn’t care for Physical Therapy .I’ve been there several times .But never to steppin up .Christy Hull Made me change my mind about Physical Therapy. She has helped me a lot. I always feel better leaving then I did when I came in . I’ve learned several helpful exercises,stretches and more ..Thank you steppin up physical Therapy ."
May 30, 2018
From Google
"I was having a lot of back pain and went to see my doctor. My doctor suggested physical therapy. I chose to go to Steppin' Up Physical Therapy and was treated by Nathan at the South West location. He put me on a series of exercises that focused on my core strength and flexibility. I am now able to do my dalily routines without increased back pain and am also able to play golf. In addition I continue to do my exercises at home which help a lot also."
May 29, 2018
From Google
"The staff at Steppin’ Up is very welcoming and helpful. Ms. Minda Lemon is an outstanding Physical Therapist who holds certifications in Running, Pilates, and Biking. Her knowledge of physical therapy is excellent, and she always takes the time to explain how I can continue to rehab while at home. Ms. Lemon is widely respected by numerous local orthopedists who trust Ms. Lemon to help their patients achieve optimal results. Ms. lemon works with those who are both pre-op and post-op patients in addition to the “weekend warrior” whose mind no longer has an accurate assessment of their body’s current capability. Ms. Lemon’s enthusiastic and encouraging demeanor makes interactions with her simply “magical”."
May 25, 2018
From Google
"Absolutely the best physical therapy I have ever received. Jason took time to explain things to me in a way that I could understand them. I also feel better than I have in years!"
May 22, 2018
From Google
"Came to Steppin' Up PT after surgery. Met with Minda at the Watersong Office who is certified in Pilates rehab. The Pilates rehab definitely helped me with post-op movement, strength, and flexibility. I was able to return to my full-time job quickly, healthy, and happy! Thanks so much to Minda and the Steppin' Up PT group!!!"
May 21, 2018
From Google
"After knee surgery, I became a patient at Steppin' Up. Minda and Kacee provided a relaxing, safe, encouraging environment for my rehabilitation. I learned which muscles needed to be fired, strengthened and how to best do that at therapy and at home. Exercises were adapted and changed frequently. They cheered progress and pushed me to work hard so that I could have pain free mobility restored. The whole staff was very supportive and positive. Steppin' Up is a place where healing happens!"
May 18, 2018
From Google
"I love the concern for your well being and support the staff give u while working on your health to get u better and stable to live a more useful life. Shout out to Nathan he's the best to listen to my concerns and help me through them. Thanks I appreciate u for that."
May 17, 2018
From Google
"I love stepping up with Christy she really a good person with helping you get back together I am going to missed stepping up period!!!"
May 16, 2018
From Google
"I came in with severe tendinitis in my ankle. When we started it was extremely tight and not flexible at all. As of today, we are celebrating my graduation from therapy with an ankle that is now relaxed, and flexible allowing me to get back to being pain free while walking, working and doing the things I love. Thank you Taylor very much for your help."
May 14, 2018
From Google
"Beat experience ever. I had Brooke as my therapist. I learned so much from her. I always wanted to do my best and more. Everyone explains everything to you and will answer any questions you have. I would recommend Steppin Up on Calhoun to anyone that needs physical therapy. Everyone there is very knowledgeable, helpful, kind, and great to do therapy with. If I ever need physical therapy again I will be coming back here."
May 11, 2018
From Google
"The staff is very professional and friendly. Since starting PT on Feb 19, after elbow surgery, my hand function has increased tremendously including doubling my grip strength in four weeks. Compared to the non-injured arm, that's an increase from 40% to 80% in only 4 weeks! Emily, Christy, & Megan are awesome - knowledgeable and also very good at listening and responding to specific pain or weakness. I have been over the top pleased with both the care they have provided and the results I've experienced."
May 03, 2018
From Google
"This place is amazing and I highly reccomend. If you're looking for more of a personal experience this is the place to be! The ladies that I have worked with have done an amazing job to keep me motivated to heal! It's almost like walking into home, accepting patient and comfortable!"
May 02, 2018
From Google
"Encouraged by my adult children and with the support of my doctors,I hobbled into Steppin' Up, cane in hand ( I refused to use a walker in public.) Six weeks later I'm playing golf. The architect of this transformation was Taylor Stone, the physical therapist I worked with at Steppin' Up. She was extremely knowledgeable, very supportive and completely committed to my recovery. Whether stretching, manipulating muscles or guiding me through exercises ( as an aside, therapy goes better when prescribed exercises are done at home ), Taylor was a true professional. I would recommend her and Steppin' Up to any one needing physical therapy . From therapists to support staff everyone is welcoming and helpful."
May 01, 2018
From Google
"From start of care to finish the staff was amazing, friendly, and professional. I finally got the treatment and answers to my pain that I have been seeking for years. I have had such an improved quality of life since being guided and treated at Steppin up. I reccomend this facility to anyone in need of physical therapy."
Apr 30, 2018
From Google
"I will refer people to physical therapy. I like the people there it is fun.it is location at 3805 South Calhoun Street.they are a big help and if I have any more problems come to physical therapy ."
Apr 24, 2018
From Google
"After having a very extensive history of physical therapy,I was very pleased with my experience there. My Therapist Jordan took the necessary time and patience, to figure out the best approach to my personal needs. I highly recommend using this physical therapy service ."
Apr 21, 2018
From Google
"When I go to Physical therapy I want to accomplish 2 things. Get me diagnosed correctly and get me back on my feet asap or have me playing golf again. Thanks ladies you got the job(s) done. Hopefully you will not see me for a long time but just in case I have to it will be Steppin up. Thanks again."
Apr 17, 2018
From Google
"I had a full knee replacement and went to Steppin' Up, because I knew Ashley Smith. My experience there was very good. The entire Staff there treated me very nice and they did a great job of getting me back on my way to a full recovery. THANKS to everyone there ! Would recommend your services to everyone."
Apr 17, 2018
"My feet took the brunt of a car accident 12/2016. I was fed up with the lack of results with my podiatrist and switched to Dr. Robison, who referred me to Steppin Up. Nathan and Tayler were awesome, the treatments were very effective. The attention and explanations were outstanding. The staff was caring and everyone had a great attitude. Without question I would have them treat me again and not just for feet problems. 100% recommend the W. Jefferson location. Thanks again to everyone. "
Apr 16, 2018
"My left shoulder is much improved thanks to Brooke, I can use my left shoulder and arm again."
Apr 15, 2018
From Google
"5 star rating for the therapy I received"
Apr 13, 2018
"Brooke and Christy were amazing. I was back to my normal self in 6 weeks."
Apr 11, 2018
From Google
"My experience at Steppin Up Physcial Therapy was amazing. Brooke is from my Alma Mater so we previously knew each other before my first visit. She did a great job at recognizing my neck pain and provided the correct exercises to help me recover from my accident."
Apr 05, 2018
From Google
Apr 05, 2018
From Google
"I had a great experience and the staff was very friendly. I would recommend there service to anyone who needs it."
Apr 05, 2018
"I can truly give Thanks to Mr. Jordan. He made it fun & exciting to get the job done. He was open to questions or concerns . I will continue to use the facility. Always, telling family & friend about a job well done. Keep striving forward !!!!💪💪💪💪"
Apr 04, 2018
From Google
"If you're a runner in the Fort Wayne area, you MUST see Minda Lemmon for physical therapy. A runner herself, she truly understands what you're going through. She gave me the treatment, tools and (more importantly) encouragement I needed to heal and go after my goals. Minda, Kacee, Whitney and everyone else I encountered at Steppin' Up were a joy to work with. I am happy to graduate, but I will definitely miss spending time with them. From the bottom of my heart, thank you all for helping me through my injury."
Apr 04, 2018
From Google
"Brooke and Christy was awesome. I had both of them. Really nice and caring friendly people. Felt very comfortable with them. I personally would recommend them."
Apr 03, 2018
From Google
"I went to SteppinUp for neck and back injuries. Because of their excellent care, I am back on track again. Everyone is very friendly, professional and caring. I especially liked having the same physical therapist at every visit which doesn't happen at some places."
Mar 29, 2018
"Christi and Brooke were awesome PT to work with. The ladies were so nice and I am glad I have had the pleasure of meeting them. Everyone there really cares about getting the clients back to normal as possible... kudos team Steppin' up PT and PTA's!"
Mar 28, 2018
From Google
"When I started in physical therapy I was in pain and my movement was terrible. My doctor sent me to Steppin Up Physical Therapy for dry needling. I was seen by Nathan and the dry needling helped my back a lot. I am now much more flexible and I do not have pain in the back anymore. I am very happy with the treatment and care I received in physical therapy. I would recommend Steppin Up Physical Therapy to anyone."
Mar 28, 2018
From Google
"I went to Steppin' Up PT for shoulder issues. Mainly bicep tendinitis. I worked with the staff on some exercises to correct my issues. They are very knowledgeable and friendly. I feel tremendously better since visiting them. I would recommend them to anyone."
Mar 27, 2018
From Google
"All of the staff are kind, attentive, skilled and genuine. Craig, my personal PT, was excellent. I recommend this practice to anyone needing physical therapy."
Mar 27, 2018
"I have been here a couple of times service is great! One on one and nice caring people I love it there!"
Mar 23, 2018
"Christy hull is the best 👌👌👍👍👍👍"
Mar 22, 2018
From Google
"Everyone on the team was kind and patient with me..I had a great experience. I would suggest this place to fit your needs"
Mar 22, 2018
From Google
"Wonderful therapists who are caring and provide excellent treatment. I am grateful as I feel great and able to return mostly pain free to normal activity today. Thank you Minda and Kacee."
Mar 21, 2018
From Google
"I really enjoyed coming to this location. The therapists we're really nice, modest, and open minded people! Christy and Jordan are absolutely the best therapists i've ever had!"
Mar 21, 2018
From Google
"Highly recommend! Great professional, knowledgeable staff!"
Mar 19, 2018
From Google
Mar 16, 2018
From Google
"First, let me start off by saying. Thank you. Thank you for the work you ladies put in with me, inoder for me to get stronger and better. I must thank both Christy Hull and Brooke Waddups for there devotion and encourgement during my phyical therapy. Sincerely,"
Mar 16, 2018
"Christy help me get back to work quick and were i can work through my pain. Even though my shoulder hurt but not as much before I started. And the employees at steppin up treat you great."
Mar 12, 2018
From Google
"I would like to thank Minda Lemmon she is an awesome physical therapist...she has helped me so much with my Tband and my plantar fasiitis is almost gone...when I first started I was limping because of my Tband I was in a lot of pain...but thanks to her my Tband is so much better im now walking without limping and my plantar fasiitis is almost gone too!! Have a magical day Minda Lemmon!! Kimberly Sumwalt"
Mar 11, 2018
From Google
"I had my last appointment at stepping up about 2 weeks ago and I figured before I gave them a full reviewe, I would see how my body would hold up after not seeing them for a while. I am 16 with chronic headache and back pain due to a soccer injury. While I may not be completely healed and still dealing with headaches the back pain that would literally make it so I could not walk is pretty much gone. They fixed something that neurologist and doctors had told me was basically impossible and I can not say thank you enough for the experience you guys gave me. Nate was my main physical therapist and he was just over all one of the nicest guys I have met and I'm pretty sure I will always remember him just because the roll he played in making my back pain subside. If you are unsure about to dry needling I'm telling you no matter how much you wanna say no it's absolutely worth it... it was a large factor in my process at least. Finally I would just like to say overall thank you to the staff and students that we're there who just made the overall experience of this time just a little bit more bearable. Thank you."
Mar 11, 2018
From Google
"The staff at Steppin` up was pretty friendly. They always say hi to me each time I come in. I saw great progress with my knee and my surgeon was even impressed with the treatments I received from Jordan and the other therapists. Everyone was very competent and I would recommend the clinic to others. They even have a therapist that speaks Spanish which made me feel at home. I learned a lot of exercises to keep me on track at home. Thanks for the help!"
Mar 07, 2018
From Google
Mar 07, 2018
From Google
" I feel I've improved my abilities and confidence in quality of daily living and independence. Enjoyed working with Emily, who understood my needs and therapy to improve my life. Thanks, Emily and the entire staff at Steppin' Up Physical Therapy Calhoun Street."
Mar 07, 2018
"I went to see Minda at the Coldwater Road Steppin Up for knee pain. She and Kacee were very helpful. I have just graduation with a lot less knee pain."
Mar 06, 2018
From Google
"I highly recommend Steppin' Up Physical Therapy. My doctor referred me . I had not been there and being new in Fort Wayne did not know of any PT places. The staff are professional, friendly and were very good with my physical therapy. I would definitely recommend them to any and everyone. I will actually miss seeing them. Thanks to them I'm walking free of pain."
Mar 05, 2018
Mar 01, 2018
From Google
"Buenas tardes a todos los que esten buscando un lugar para sus terapias yo personalmente les recomiendo Steppin'Up Phisical Terapy. La ayuda que se da a los pacientes es buena el trato del personal es exelente, todo el personal es atento y amable. Y tambien hablan espanol asi que te puedes sentir muy comfortable en tus terapias. Se los recomiendo."
Feb 27, 2018
From Google
"the service that i was provided at step-up therapy was exceptional and the therapists Christy and Jordan were professional as well as friendly and my recovery time was cut in half of the time I anticipated, I HIGHLY recommend their services!!"
Feb 26, 2018
From Google
"After going 15 months, barely able to open my mouth to eat, and being unable to yawn with my mouth open, I have finally found relief. The treatment I got at Steppin' Up has truly made a difference in my quality of life. I highly recommend them. Nathan Miller is great."
Feb 25, 2018
From Google
"Yelp Hi Susan Guyer, Jason sent you a message on Yelp: Jason H. Jason H. Owner Subject: RE: Message from Susan Guyer for Steppin' Up Physical Therapy & Fitness “When I had this accident I had PT at for about a month. I didn't want to go to STEPPIN UP for more. One other company for PT was a very bad out come and didn't help me. After going to Steppin Up it took me a long time to deal with my pain and to feel wanted and loved by all the employees. After time with their love for clients and me know how I felt about my pain and how I looked and I cried many times and wanted to stop but I couldn't because they wanted me to keep going. They cared all your employees even if they didn't work with me. They made a point to welcome me. As time went on feeling up set to being my self I felt good about me. This was not just about the PT it was also about making a person feel good about themself. They did. I worked with Brook and Megan a lot. I love them and feel they care about me even when it hurts and I'm crying. Early on Emily came to me one day and ask me a question how I'm doing. I cried because I felt ugly. She told me no I'm a beautiful person and I would get better soon. She was warm and understanding. I want to thank every one from the Front desk (Pamela) to make your first contact person be so warm. I had told so many to go to Steppin Up on Calhoun Street. I love them all and they will not a band me. Please let they know it's the best PT I have been too. Gid bless them all and I will never forget any of u. I will share to many more. The best ever. Thank You for reading this.”"
Feb 24, 2018
From Google
"I went into physical therapy very skeptical. However I decided if it was going to help at all I had to give it a chance. So I did the work there and the exercises I was given at home. In a short amount of time as the muscles in my leg became stronger it began to take some of the impact off my knee. It did not take long before I was convinced this had a chance and I was all in. My therapist Brooke was fantastic. I am sure she was use to working with people in much worse shape than I was. Yet she still made me feel like it was important to her that I get to a place where I could return to work and avoid surgery. With a little hard work and a great motivator my time at Steppin' Up was a surprising success. Thank-you to the entire staff for making me feel welcome and thank-you Brooke for making me a believer."
Feb 24, 2018
From Google
"Tyler showed me extra healthy exercise to do at home for myself personally along with helping with a hip situation I'm so thankful for there jobs helping people."
Feb 15, 2018
From Google
"Brook is a very good therapist respectful insightful I would recommend other to go to steppin up"
Feb 14, 2018
From Google
"Taylor and the Steppin' Up team are amazing. My back feels so much better and I feel confident that I now have control over the situation. The staff there are very friendly and accommodating. "
Feb 14, 2018
"I would highly recommend Steppin Up for any physical therapy needs. Starting at the front desk and all the way back to the therapists, everyone was friendly, helpful, and gave full attention to helping me. My back went from constant pain to pain free in a matter of weeks. I am thankful for this place!"
Feb 12, 2018
" I had the best treatment of any facility that I have been to. Minda was excellent. Was very good at fixing the problem. "
Feb 12, 2018
"This place has a very relaxed atmosphere. The staff is very friendly and personable. Taylor Stone, my PT, is very positive, knowledgeable, and friendly. I would come back again and highly recommend this place. I feel much better now than I did when I came."
Feb 09, 2018
From Google
"My experience at Steppin Up was a great 6 weeks. I had knee surgery and tried other physical therapy at other places and didn't get any results on my pain level .But with the Great staff and the Awsome therapist Christy at the South office help me Achieve and gave me the confidence and tools that gave me results to my knee feeling better and home exercises that helped lessen my knee pain.The staff through out is caring and friendly and i love the Environment and I can't wait for my return to continue my therapy Shot out to Jordan also whose also a Great therapist Thanks Guys can't wait to return...."
Feb 09, 2018
From Google
"I learned new ways to give my musles a work out, strecth workouts and i apply them and will continue doing it at home even my wife is joining in my favorite one is the swim like motion strecth the emplyees are nice as ever and that guy jordan is a real cool guy it was somedays i came in depressed and he talked tp me and didnt even know he made my day just by being so soft spoken you feel you belong there from the time you walk in the door until you leave"
Feb 08, 2018
From Google
"Great staff. Knowledgeable, caring, compassionate. Made the experience very enjoyable"
Feb 08, 2018
From Google
"I came in for PT for plantar fasciitis that I dealt with for nearly 18 months that made even simple walking very painful. Christy (and Jordan) spent time listening to how I was doing each week and tailored the treatment accordingly. Because of the severity of the fasciitis there was question as to how much benefit I would actually have, but 6 weeks later I am walking normal and thinking about signing up to run the F4F in September! My podiatrist was so pleased with Christy's great work that he wanted to meet her himself! I thoroughly enjoyed being in the office each week, and the compassion, joy, and energy every person there displayed was a welcome retreat in my day. I wish I could say that I'll be back, but probably not 'cause they did a GREAT job!!"
Feb 07, 2018
From Google
"THANK YOU STEPPIN' UP!! My lower back pain was so bad at times that I would be stuck on the couch for days! After only a couple visits to Steppin' Up I could already feel the relief. They provided me with all the tools and knowledge I needed to easily manage my pain on my own now. I still get occasional lower back pain but nothing like it used to be. I am very pleased with the overall experience at Steppin' Up. Everyone was very professional and friendly. Scheduling was easy and appointments always fit my busy schedule. I was skeptical about physical therapy but they made each visit fun, even on the days I was in pain and didn't want to do therapy. I would highly recommend Steppin' Up to anyone that is experiencing chronic pain! I wish I would have turned to them sooner! THANKS STEPPIN' UP!"
Feb 02, 2018
From Google
"I had a great experience at this location! The staff was very polite especially Pamela in the front desk. My therapists Brooke & Jordan we’re very helpful & comprehensive, they helped me a lot with my back pain. I would definitely recommend them!"
Feb 02, 2018
From Google
Feb 02, 2018
From Google
"I came to Steppin Up for my hip and back. My experience here at therapy was great! They got me to a better place in my life so that I can be more active! I'm very thankful for coming here! I am very thankful to have worked with Emily and the rest of the staff at Steppin Up!"
Feb 02, 2018
Feb 01, 2018
From Google
"The professional staff at the Southwest branch was awesome! Nathan helped me get back the flexibility in my foot. I would recommend Steppin Up to friends and family. Thanks for your help!"
Feb 01, 2018
"This program worked out a lot I would recommend this for anyone who has pain anywhere I had pain on both knees I couldn’t really do anything intill my doctor told me about this and it really did help. Thanks to Christy Hull for helping me and helping me achieving my goals isn’t he future for football and lacrosse and basketball."
Jan 31, 2018
From Google
"Loved that the physical therapist (Taylor )stayed with me the whole session ,would highly recommend stepping up."
Jan 31, 2018
From Google
"First off let me just say THIS PLACE ROCKS!🤩 I work with people physical and intellectual disabilities. From the start this place has been patient and encouraging my clinet every step of the way. Challenging them and helping them make amazing strides in every exercise. It’s really great to see the progress and the impact in daily life this place has had on my client! Thank you Stepping up!!"
Jan 26, 2018
From Google
"I had an auto accident which led to multiple surgies. I choose to do my therapy at SUPT Calhoun. The therapist are knowledgeable and get u back on track .I highly recommend the absolutely wonderful Calhoun branch."
Jan 25, 2018
From Google
"Everyone I worked with at Steppin' Up was great. They were very friendly and knowledgeable. The location was convenient and I had no trouble scheduling my therapy for times that fit my schedule. I would highly recommend Steppin' Up to anyone in need of physical therapy."
Jan 19, 2018
"Stepping Up Is Really Good They Do An Excellent Job Thanks You Chrsity Emily And Megan You Ladies Are Wonderful"
Jan 16, 2018
From Google
"Great staff!"
Jan 09, 2018
From Google
"I went there with lower back issues. And the exercises they had me do made a major impact, and every employee there were very nice and caring. You actually felt like they cared about your issue. After 12 years of pain, I am pain free."
Jan 06, 2018
From Google
"They are very helpful and patient focused. Brooke and emily really do a great job at trying to work out and fix the problems ur having. The lady up front is very sweet and makes it so easy for u to schedule and gives u a warm welcome Every time you come in. Had a great experience all around"
Jan 05, 2018
From Google
"Amazing and incredible is how I am describing my time here I went in because of knee pain and the tricks and tools that they give me helps ... I barely have pain anymore and that's all because of two really great PT's Lindsey and Taylor S. Thank you and until next time.. 😊 I highly recommend them..."
Jan 04, 2018
From Google
Dec 27, 2017
From Google
"The staff were wonderful; I felt truly valued and cared about."
Dec 26, 2017
From Google
"Steppin Up is amazing and the best place in town for your recovery. The moment you walk in the door you feel the love. The smiling face of Pamela or Megan who checks you in and the most knowledgeable and amazing therapist Emily and Christy who took care of me. I would recommend Steppin Up to anyone who is in need of therapy. 👍🏽"
Dec 20, 2017
From Google
Dec 15, 2017
From Google
"Craig was a great motivator and teacher. With his instruction I was able to graduate in four weeks! Thank you!"
Dec 15, 2017
From Google
"When I started seeing Jerad and Ashley for relief from bursitis pain, I had been dealing with the condition for more than a year and hadn't managed to make much progress. They not only helped relieve the pain, they showed me that the underlying problem was muscular and designed a series of exercises to eventually produce a complete cure. I am grateful beyond words for their excellent treatment."
Dec 05, 2017
From Google
"When I started coming to PT I was in a lot of pain and now I can get along with my daily actives with no problem, the staff is wonderful and very caring. When you first come into the building you meet Pamela at the front window who greets you with a smile and a very positive attitude. I would recommend every one that I know to go to Steppin Up. "
Dec 04, 2017
"I had a very good experience working with Jordan & Vanessa. They were great. I would definitely recommend Steppin Up PT for your needs. Pamela is great at reception as well. If I need PT again I will come back here again."
Dec 01, 2017
From Google
"I was very reluctant to think that anyone would help my problem I have had since 2002. I was recommended to go and see Minda Lemmon at SteppinUp. She really listened to my concerns and was gentle like I needed someone to be. I am happy I followed through and had the therapy because I now have tremendous relief and am able to do what I hadn't been able to do for years. I will definitely refer family and friends to see her if they had a need. Jennifer her assistant was wonderful help as well. Great overall good team!!! They are at the Watersong location on Coldwater and Union Chapel Road."
Dec 01, 2017
From Google
Dec 01, 2017
From Google
"I would like to thank all the staff involved in my therapy, with extra thanks to Jordan Tait. I have seen great improvement in my physical ability to manage everyday tasks. I would very definately recommend Steppinup to anyone needing physical therapy, and would return for any additional therapy I would need in the future. Thank you again, David Nahrwold"
Nov 30, 2017
"I had a great experience. I walked in suffering from whiplash from a car accident. My therapist Jordan was great. He’s very efficient and attentive to the problem areas of my neck. He gave me the exercises to help my neck. I came in at 50% and left at 90%. The staff was great and the receptionist as well. They make you feel like family.."
Nov 30, 2017
From Google
"Absolutely love the staff at the south location!!!! Pam is very professional and very nice !!!! Jordan is the very best therapist I have ever had... very pleasant and very determined to get you back on the road to recovery!!! Emily is very professional and very good. She pushes you to the limit.(which is what everyone needs) The staff at the south location is wonderful and very friendly..... I miss Alex also. He went to the coldwater location... your missed"
Nov 28, 2017
From Google
"The entire staff at this office is great and very professional as well as caring. Pamela at the front window is also great. Thank you to your staff for all the do."
Nov 28, 2017
"Everyone on the staff at Steppin Up was very friendly and professional. The physical therapist that I worked with (Craig) is exceptionally knowledgeable, and he is very good at explaining things to the level of detail that I require. He watched me carefully to make sure I was using the correct form when I was learning the exercises that he assigned, and he gave me several pointers. He's also very good at massage therapy."
Nov 28, 2017
From Google
"Great. Very convenient. Awesome staff I found that this facility is very close to where I work, making it easy to plan my schedule. The staff is friendly and they work with you making sure that you understand your individual program and needs. All the staff have the same goal... Taking care of their clients and making them well again..."
Nov 22, 2017
From Google
Nov 21, 2017
From Google
"Besides working with me at their location, to relieve my back pain, they provided me with a doable exercise routine for my home. The combination of helping me out at their location, and exercising at home is what has helped me to solve my back pain issues. Give them a try."
Nov 21, 2017
From Google
"Very nice place and welcoming staff. Jordan is excellent, he listens, very understanding, takes your feed back and uses it to create a plan that helps you with your success plan. Feels great to have someone who will listen to you and takes what you say and to HELP YOURSELF. Not just to rush you out, without getting better. I would highly recommend this company to anyone who wants to get better and with a excellent plan!"
Nov 20, 2017
From Google
"Vanessa worked with me and I can say that I'm doing great! She is a beautiful young person who understands life in general. We not only did the physical work but she would also listen to my life stories as though she was a psychiatrist,Lol. Now I'm wearing a shoe and is walking without any aide. I'm going to miss you Vanessa."
Nov 20, 2017
From Google
"What a staff! Never a bad experience there."
Nov 19, 2017
From Google
"SteppinUp Physical Therapy at Watersong is an awesome place with awesome people! They know what to do and how to do it while also adding a personal touch. All of the staff are very sincere and caring. Their professional abilities exceed any I have seen. "
Nov 12, 2017
"I would like to first thank Nathan and the staff. Nathan was great with working on my wrist and I would recommend anyone looking for physical therapy this is the place to go."
Nov 03, 2017
From Google
"I had the pleasure of working with Taylor. She was always very professional and understanding. I truly always looked forward to my appoiments. All of the staff was always super outgoing and friendly!! I will absolutely be back if I need phycial therapy again, and would recommend Taylor to anyone!"
Nov 03, 2017
From Google
"I started working for Steppin' Up PT one year ago. During my time here, I've been blown away by the compassion and hospitality of the therapists and staff. The workers here truly care about the patients! The therapists provide one-on-one treatment for longer sessions. This allows the therapist to spend more time with a patient and truly hear their concerns and goals. The owner of Steppin' Up PT also cares about his employees and makes this a great place to work!"
Nov 03, 2017
"Entire staff was Personable, Professional and Thorough. I thank all of you for my positive experience. 10 out of 10 "
Nov 02, 2017
"My experience has been an awesome one. Pamela at the front desk is a very nice and personable person. always greets with a smile. very helpful. My PT Jordan is nice and is very helpful in my recovery. He takes the time to explain everything to me and listens for my questions and thoughts. I trust him. the rest of the staff is kind and makes sure i am comfortable ."
Oct 31, 2017
From Google
"I had a neck surgery and will be getting a surgery on my shoulder here soon. I appreciate the kindness and the extra mile that the staff and therapist show me. Pamela at the front desk is the best, I'm so grateful because they treat me like Family. Tracy M. Williams, I"
Oct 31, 2017
From Google
"Steppin up is a great place! It has helped me tremendously! Everyone is very friendly and make you feel like family! Going to miss them when I'm finished with my treatments"
Oct 31, 2017
From Google
"The staff is very professional and I’m seeing great results."
Oct 31, 2017
From Google
"Nathan and the staff were fantastic. Would definitely recommend them to anyone needing therapy!"
Oct 27, 2017
From Google
"On July 20, 2018 I fell and broke my wrist requiring surgery. I chose Steppin' Up Physical Therapy. Actually I didn't even consider another facility. My previous therapist Jordan Tait recommended James LaRowe Occupational Therapist due to the nature of my injury. I was a mess my first visit... still coping with pain and unable to pull up my own pants. Jimmy immediately acknowledged my pain and while talking about a treatment plan began phonophoresis. He also recommended a book about pain Why Do I Hurt? (about the neuroscience of pain) by Adriann Louw. I believed I 'was not' going to succeed at rehabilitating my wrist... until Jimmy changed my thinking and attitude and I started believing that although painful I could do this! If my mind can conceive it and my heart can believe it then I can achieve it! Jimmy is a good listener and he has been great at educating me about the anatomy of the wrist as well as providing me with an at home exercise plan. I am currently in week 6 of therapy and I am so happy that I made the choice to get help... if I wasn't part of a team with my therapist I would not have come as far as I have with my rehabilitation. Thank you Jimmy! Thank you Steppin' Up!"
Oct 27, 2017
From Google
Oct 25, 2017
From Google
"This place knows there stuff. Friendly environment that is always welcoming with fantastic therapists who are well educated and extremely knowledgeable. Craig Vandermaden is my main therapist at Steppin' Up Physical Therapy. Highly recommend him for his knowled and care he provides for all his clients. Thanks Craig for getting my ankle back to where it needed to be!"
Oct 22, 2017
From Google
"I had a wonderful experience working with Taylor at the Jefferson location!! She is very kind and professional!! I recommend her/ this location to anyone that needs P.T."
Oct 13, 2017
From Google
"This was very helpful. Christy was AWESOME. She showed me exercises and ways to stretch my neck and back. Was really nice to actually had a connection with your therapist. Good conversation is also good therapy. Im definitely going to keep up on everything I've learned there. (Ipsy bag) 😉 Enjoy your new building ladys"
Oct 12, 2017
From Google
"knowledgeable and friendly"
Oct 06, 2017
"My recovery was amazing thanks to Taylor! She is very helpful, addressed all my concerns and cared about my recovery! Everyone here is super friendly and I will definitely come back if I have a need again in the future!"
Oct 04, 2017
From Google
"Very friendly staff!"
Oct 03, 2017
From Google
"I have been going to Stepping Up Therapy on Fairfield Ave., for several months now. The staff there is “AWESOME”! I went in with neck and shoulder pain, resulting from a workplace fall, and they really took care of me! From the intake with Pamela at the reception desk, to the Therapist, Jordan, and the Therapist Assistant, Vanessa, these folks really care about you, and your problems! I would highly recommend this office for anyone who needs therapy!"
Oct 02, 2017
From Google
"I cannot say enough good things about Steppin' Up Physical Therapy. As you enter the office, you are greeted warmly with a smiling face. The physical therapists come to get each patient from the waiting room in a timely manner. Everyone in the therapy area is friendly and accessible for questions and help. My care included Tayler who did my initial assessment and helped me in securing office equipment to accommodate my needs at work. The bulk of my care was provided by Nathan Miller. Nathan is fantastic. He outlined an exercise program, performed dry needling, and myofascial release. I am feeling so much better, and have developed the tools to help keep me feeling strong and healthy. I am grateful for my time spent at Steppin' Up Physical Therapy."
Sep 30, 2017
From Google
"Nathan was professional and very competent at helping my shoulder heal from rotator cuff surgery. He was sensitive to my pain level and I never experienced any increased pain from his therapy. As a matter of fact, I healed much quicker and more thoroughly than I did when my other shoulder was done. Go Nathan and go Cubs!"
Sep 30, 2017
From Google
"One of the best physical therapy place i ever been. Really really help."
Sep 30, 2017
From Google
"Stepped Up Physical Therapy surpassed everything I thought it would be. The dry needling wasn't scary like I had thought 😆. Joanna is the awesome receptionist, Nathan was my primary Physical Therapist, I call him "Dr. Needle", just to harass him....but he is really good at his job. Jared is another Physical Therapist that treated my shoulder...he's good too...the guys are more like family. They instruct, encourage, listen, help, you name it....if you need it, they care. It's a professional & relaxed atmosphere. I'd recommend Stepped Up Physical Therapy to anyone who needs P.T."
Sep 29, 2017
From Google
"Nathan is amazing. Saw two other physical therapists and my back was still tight and I could barely move. Nathan helped my back and gave me the tools to help me in the future."
Sep 27, 2017
From Google
"Ashely was wonderful Answered questions and gave advise to make my recovery positive Thank you for everything"
Sep 25, 2017
From Google
"Steppin' Up Physical Therapy is the place to go to feel better and to stay that way. I developed IT band syndrome in April and already had been suffering from planterfacia syndrome in the same leg/foot because I was over training for a marathon. I tried to run with it for close to 2 months and progressively got worse to the point where I not only couldnt run but i could barely walk when I finally went to them. The experience and knowledge of this staff got my pain under control and started the process of healing the injury and put together a streching/ strength training program for me that has transformed how I run/train, my stamina and ability to recover. I am truly grateful to Jason and his entire staff. I worked primarily with Nathan his experience and use of dry needling got me running again in 4 weeks. There is no way I would be attempting the full marathon at fort 4 fitness without him."
Sep 25, 2017
From Google
"I came to Steppin' Up for my knee. As a therapist myself I appreciated the time they took with the evaluation and with all the therapy sessions. Big thanks to Craig for helping me strengthen my knee and get back to chasing my kids around. It was a great experience!"
Sep 23, 2017
From Google
"When I started with Steppin' Up Physical Therapy, I could not walk, sit, sleep with out pain. The team was wonderful in evaluating my symptoms and getting me on the perfect schedule with therapy and home stretches. In 5 short weeks, the pain I had in my hip for over a year was practically gone! I have slept without pain for the 1st time in a year! My therapist taught me home practices to aide in maintaining my progress. I LOVE the Steppin Up team and highly recommend this friendly, caring team to anyone in need of physical therapy!"
Sep 11, 2017
From Google
"I just want to thank all the staff at stepping up physical therapy especially Pamela she's very helpful and nice. I would recommend his place to everyone who needs the therapy. Thank you all so much Vanessa and Jordan Tait you all have been remarkable to me . I just want to say thanks again."
Sep 11, 2017
From Google
"Me agradó el trato que recibí en este lugar el personal es agradable desde la resección hasta el personal que da las terapias mi mejoría a Sido sastifacctoria me e recuperado muy bien las terapias me ayudaron muchísimo en mi mejoría con mi brazo y aparte me hablan en mi mismo idioma y eso es bueno porque puedo entender mejor durante mis terapias."
Sep 07, 2017
From Google
"Steppin' Up has been very helpful since my total knee replacement. PT for TKR can be difficult, but Ashley and Nathan worked with me in knowledgeable and creative ways to help me accomplish what I needed to!"
Sep 05, 2017
From Google
"Stepin up therapy was great! Loved the environment and everyone was very welcoming and friendly! I would definitely recommend coming here! They really helped my knee and hip pain."
Sep 01, 2017
From Google
"The staff there is very professional, supportive, and friendly. Having experienced 2 low back surgeries in 6 months I was very apprehensive about my rehabilitation. Thanks to Nathan and staff I am improving and gaining confidence."
Aug 31, 2017
From Google
"My father, mother, and sister have used Steppin Up Physical Therapy. We love the very professional as well as kind and caring staff. We were patients when Jason just had one location and have continues with Stepping Up as need over the years, sticking with theSouth location on Fairfield. Pamela is wonderful as are all the therapists. Now, my daughter in law goes there for rehab after a surgery. If you need physical therapy, Steppin Up is the place to go."
Aug 28, 2017
From Google
"Love it you get one on one and they are there when you need them they listen and are very polite"
Aug 24, 2017
From Google
"Nathan and Jared worked so well with my 8 year old boy. They were able to come up with fun exercises and he really enjoyed them!! I looked out the window one morning and my son was leading the neighbor kids in his home exercises!! 🙂 We are thankful they could work with children so well and are very pleased with our results!! Thank you also to Joanna for always smiling and being so friendly when we walk in! Would recommend this place to anyone!!"
Aug 24, 2017
From Google
"Thank you Pamela for working wanders with my schedule. The whole team is kind & encouraging as well as compassionate to your situation. Their great !!!!"
Aug 18, 2017
From Google
"Steppin' Up has a great staff! They are very helpful in all aspects. Nathan is a great Physical Therapist! Keeps you calm while he does his job no matter how painful. Keep up the good work Steppin' Up staff!!!!"
Aug 18, 2017
"The staff & care at Steppin' Up is top notch!"
Aug 18, 2017
"Great"
Aug 18, 2017
"I would give tayler more stars if they were there. She has taught me the correct way to do my exercises for my back where other places I have been did not. She wants to make sure you understand and has lots of patience. I'm making progress and would not go anywhere else. "
Aug 17, 2017
From Google
"Nathan is a great PT and always willing to answer my questions. The staff is very friendly and they all get along. I have been happy with the progress I've made."
Aug 15, 2017
From Google
"Thank you for an Awesome experience! Everyone is so friendly, and truly cares. I still do the exercises if I have problems! I appreciate you all❤"
Aug 14, 2017
From Google
"Great friendly staff!"
Aug 08, 2017
From Google
"My experience at Steppin Up was very beneficial. My Therapist, Jordan Tait, is an asset to his profession. During my course of therapy with Jordan, I found him to be knowledgable, professional, curteous, and very pleasant to work with. He provided the rehab for my injury, and has me free of pain. The other staff members at the facility are very helpful, curteous, and professional as well. I would definetly return to Steppin Up should the need arise in the future, and will be recommending your facility to others."
Aug 07, 2017
From Google
"I went to Steppin Up Physical Therapy because I had a knee issue. They do an amazing job! No matter which therapist I worked with, I knew that what they had me doing would help me. They worked with me to give me the right exercises that I could actually do and gain in strength. If I had a weakness or pain, they listened and would change the exercise to help me feel less pain while still strengthening the muscles. If I need Physical Therapy again, I will be returning to Steppin Up Physical Therapy."
Aug 03, 2017
"Words cannot express enough Gratitude I have for the Steppin' Up Team. Combining all of the reviews together, barely covers the Appreciation for Your group of Outstanding, Professional and Caring employees that have been melded together. Jerad was my Primary PT, He Absolutely Rocks.!. His personalism to my recovery was instrumental. The name "Steppin' Up" truly fits. When Jerad was not available for my session, Nathan and at the end Craig, Stepped Up to continue my care. They were both attentive even when Jerad was working with me. From Joanna to ALL of the staff including the aspiring new Therapists/Techs, made my recovery encouraging and inspiring for my mental and physical healing. For that, I Am Very Grateful..."
Aug 02, 2017
From Google
"I was completely satisfied with the care, customer service and results that I got from the Jefferson location! I was relieved of my pain fast and effectively. I would highly recommend them to anyone!"
Jul 31, 2017
From Google
"Pamela, Emily and Stacy has all ben very kind and helpful to me with my recovery. They care, they listen and they know options and solutions to help me heal and get back to tasks hopefully aoon with less or even no pain or headaches. Dan T."
Jul 29, 2017
From Google
"We were referred to Steppin' Up for my daughter's knee pain, and worked with Ashley and Craig. All of the staff at Steppin' Up were very professional, kind, attentive, and helpful. They were knowledgeable about potential issues she might have as a dancer. Craig was very focused and productive in therapy sessions, but in a fun and relaxed manner. My daughter's knee pain has improved greatly, and she has also been given tools and knowledge to help keep her knees and hips healthy and pain-free. We've had a great experience with Steppin' Up, and highly recommend them!"
Jul 28, 2017
From Google
"Great service!"
Jul 28, 2017
From Google
"It's a great place! Helped me out a ton!!! Everybody should go here!!!"
Jul 27, 2017
From Google
"I've had nothing but nice and friendly staff specially Vanessa!"
Jul 27, 2017
From Google
"I came to Steppin Up Therapy because of a procedure on my back that was really limiting my mobility. I live in Portland, IN and drove an hour and 20 minutes one way to do my therapy here. It was well worth the drive. I worked with Ashley and she was very good at her job. She helped with the therapy on site and helped me in making sure I had an at home regimen that worked for me that I could do. She checked my progress regularly, and adjusted things accordingly. My progress went so much faster than I anticipated, and I know that was thanks to Ashley. Everyone there is so nice and they always greeted me by name when I came in the door. Steppin Up Therapy on Auburn Park Dr. was well worth my Drive!!!"
Jul 27, 2017
From Google
"The staff at Steppin Up is marvelous!. From point of check-in, you will meet Joanna who is such an upbeat gal, you can't help but love her. Very knowledgeable and able to answer questions you may have. I have had the opportunity to work with several of their therapists and can honestly say each one truly cares about each patient they help. Everyone is ery friendly and makes us feel comfortable in their environment. The concern for our comfort during each sessions very important to them. I ALSO like the fact that they stay with the patient during their appointment time. They concentrate on you, not off working with someone else while you do exercises by yourself. They watch you to make sure you are always doing each exercise correcty, because it's important that you are working the correct muscles! A big Thank You to Jason, Nathan, Jerad, Craig, and Leslie for showing me how to improve and feel 80% better in just a short 7 weeks. Their techs Sierra, Alyssa, and Erin are fabulous when it comes to offering any assistance or comforts one might need help with. Believe me...THIS PLACE IS DIFFERENT! So if you know of someone who needs a great place to get excellent physical therapy, CHECK OUT "STEPPIN UP". They have several convenient locations!"
Jul 27, 2017
From Google
"When I first started I was in a lot of pain and it was difficult to manage. Since then I have seen my difficulties go away slowly but surely. Steppin' Up has helped my pain calm down. Everyone is very patient and courteous. I would recommend them to my friends."
Jul 27, 2017
"Nathan was very patient, funny, and effective as he helped my daughter with her plantar fasciitis."
Jul 25, 2017
From Google
"I came to Steppin' Up because I was having a difficult time getting my muscles in my hip and back to relax and work together again after hip repair surgery. Jason treated me using dry needling, manipulating my joints, stretching muscles, ultrasound & teaching exercises to me. He was very encouraging as we would get some muscles to relax, only to find others were tight. Persistence paid off - I feel so much better and am back to enjoying the activities I love to do. Their business model of the therapist working with the patient the entire appointment allowed us to communicate back and forth to get the greatest results each session. I highly recommend Stepping' Up."
Jul 25, 2017
From Google
"Nathan does a great job. He was able to help me learn to work on my therapy at home as well as helping me in the office. My pain level decreased right away and I was able to move better right away. I'm so grateful for the help and support I've received. I would definitely recommend them to anyone."
Jul 21, 2017
From Google
"I was treated extra good steppin up is a 5 star physical therapy rated between 1 to 10 I give you 10 plus"
Jul 21, 2017
From Google
"Very pleased. This was my second time with Steppin' Up, some 7 years apart, for different ailments. Again, I would not have gone anywhere else for the previous results were excellent. After just a few sessions with Brooke, my 4 months of aches have practically disappeared. The additional "homework" exercises she provided were very quick, perfectly addressed my issues & were healing. She was very engaging & encouraging. Pamela was also very helpful. She put me at ease very quickly, remained very professional & kind throughout. It was nice to see a friendly face who recognized me by name each week."
Jul 21, 2017
From Google
"Steppin' Up Physical Therapy treated me very well. Explained everything so you can understand. Wonderful people. Therapy helped me a lot."
Jul 21, 2017
From Google
"My experience with Steppin Up has been a very good one. I chose this facility because my daughter was coming here and the staff was friendly. When I had to start coming, Pamela up front explained to me how everything was going to work, who I would be working with and worked with me to schedule all of my appointments. Today is my last day and I can say that I feel better than when I first came in here. Thank you so much to Brooke and Jordan for working with me!"
Jul 20, 2017
From Google
"Thanks for everything... My shoulder feels good... Thanks to all the staff members and especially Brooke... Thanks for everything again ;)"
Jul 20, 2017
From Google
"My physical therapist, Mr. Jordan has been an excellent therapist and the different exercise treatments have been excellent, and I give him a five point star and would recommend him to anyone else. He has been excellent! I would recommend him for anyone else who has been to any other facility. Signed, Ms. Wappes."
Jul 20, 2017
"Steppin' Up Physical Therapy is an outstanding provider of physical therapy services. Pamela, the administrative assistant at the front desk has found the perfect combination of friendliness and professionalism making her an asset to the company. Emily, my therapist, is certified in the BIG therapy program. I have made significant progress over the course of 16 sessions, due in large part to Emily's skill. She provides positive feedback as well as corrections in a very personable manner. Emily also went above and beyond in finding me additional services. The entire staff made my therapy a very pleasant and productive experience. Should I need PT in the future, I will be sure to return to Steppin' Up on Fairfield Ave."
Jul 19, 2017
From Google
"Not only did this place help me regain flexibility, it also helped me reclaim my youthful nature. No longer am I held hostage by the chains of old age and a rickety back ( I am a ripe age of 24). I feel happier and I have virtually no pain whatsoever. The receptionist is fun and cool, she's probably the coolest receptionist ever lol. The people were wonderful and attentive to my every need. If i would recommend a place to get your life back, it would be here. seriously come here. your body and your life will thank you for it. plus the water tastes good. :)"
Jul 17, 2017
From Google
"Everyone very friendly and professional. Brooke was amazing, she asked my concerns everyday and worked the concern into my session. I actually looked forward to going to therapy!!!"
Jul 14, 2017
From Google
"Very friendly and professional"
Jul 12, 2017
From Google
"Kind and caring staff. Appreciate the honesty and realistic approach to each individual's health concerns so that the appropriate and correct health care is received by each patient."
Jul 12, 2017
From Google
"Had problem with a muscle in my arm and they made it better. Also they treated me good and i recommend them to anyone they are great!"
Jul 12, 2017
"They have an absolutely wonderful staff that really helps to motivate. Thanks for all of your help. "
Jul 10, 2017
From Google
"Ashley was wonderful with my double knee replacement recovery. For Ashley, my multiple conditions were "no problem" and she always found an alternate way to get results. I've used Steppin' Up several times and they are the best!"
Jul 04, 2017
From Google
"I enjoy everybody, they are all very nice...especially Tayler! The massage therapy that she gives is working very well, and my neck pain feels much better and I will always send other people to Steppin' Up! The times that they give me to come for my sessions always work with my schedule! I would put a 10-star rating if I could!"
Jul 03, 2017
Jun 30, 2017
From Google
"I absolutely cannot express how much I enjoy the Steppin' Up North group. I went into my first appointment, with an injured shoulder, not knowing what to expect, having never done physical therapy before. I am happy to say that my shoulder mobility, and strength have improved substantially thanks to Nate making me do the "Peter Pan," and Craig making me press his 9lb. ball against a mirror over and over. But most importantly, Craig and Nate have taught me that there are three levels of pain: 1) ouch. 2) OUCH. And 3) SERIOUSLY DUDE, I HATE YOU. Thank you guys so much for the great care!!!"
Jun 29, 2017
From Google
"I would recommend these therapists and staff to anyone in need of therapy. They are personable, professional and make therapy fun! Very qualified, supportive and helpful! I am grateful for all they have done for me!!!"
Jun 28, 2017
From Google
"My experience was very difficult until I had arrived to Steppin' Up Physical Therapy, that is where my journey to recovery began all of the staff has been great from the receptionist to the therapist, very understanding and educational. This experience I will never forget #greatteamwork"
Jun 27, 2017
From Google
"My time shadowing at stepping has really opened my eyes to how great the profession of physical therapy is. They show a great community and care for there patients at the fullest. I learned many things that I have never heard of before, and this makes me want to continue learning about this field in college. Stepping Up Physical Therapy is a great place for any student that is wanting to confirm their desires for a career."
Jun 26, 2017
From Google
"As I come to the final day of my physical therapy here at Steppin' Up, I am very happy to have met the staff, but sad to leave. I came here with pain in my foot, right side of my lower back and my neck. The personal care that Craig has given me with every visit has surpassed my expectations. His personality makes therapy enjoyable with his humor. I received massage, electrical stimulation, dry needling, and exercises that I did at therapy and home. The therapy has reduced my neck and lower back pain. I am completely pain free in my foot. The staff is very nice and makes sure they know you by your first name. Joanne at the front desk greets you when you come and leave. She also helps you align your schedule with therapy. Jason, who did my evaluation’s and dry needling, was very knowledgeable and helped my pain tremendously with the dry needling. I highly recommend Steppin' Up for all your physical therapy needs."
Jun 21, 2017
From Google
"I came in walking crooked and not able to go up and down stairs without taking it a step at a time. I am now back to most normal things and continue my therapy. Most importantly, I can go up and down stairs again without pain. I saw several therapists and all were very professional and courteous! What I love most about my appointments is they offer new exercises and stretches each time I come in. It keeps it interesting and engaging! Craig, Ashley and Nathan were all great!"
Jun 14, 2017
From Google
"I have gone to Steppin' Up before for my back. So when the doctor wanted to know where I wanted to go for therapy for my knee, I said Steppin' Up. It is a relax atmosphere and they joke around too. They all know what needs to be done. Thanks to especially to Craig and Ashley. My knee is out of pain and is stronger. Thanks for all the work you do, not just for me but for others too."
Jun 14, 2017
From Google
"Many, many thanks to Craig, Nathan, and most of all Ashley for their patience and time. I thought that I would be crawling down stairs for the rest of my life after breaking my ankle. I am not to the point of running, yet, after graduating from therapy. No problem though, because I couldn't run before I was hurt either."
Jun 12, 2017
From Google
"From the first day coming to stapping up physical therapy everyone has been so good to me . helping me get back to myself .walking great. When u walk in and see all smiles that makes my day better. And the first person I see when walking in Pam. Shemakes me feel great that I'm in the right place me feel great that I ha"
Jun 09, 2017
From Google
"I am not much on exercising but in this environment it was even fun.The gals were great,I will possibly even miss it. I know I am stronger Thanks."
Jun 06, 2017
From Google
"The staff there are pretty awesome!!"
Jun 02, 2017
From Google
"I've had years of chronic back pain due to a degenerating disc and have tried just about everything, short of surgery, which is not a good option for me. I loved how the staff was willing to work with me based on my history and not make me go through a bunch of unnecessary hoops to get productive treatment. I like the combination of creative exercises and also caring treatment (who knew scraping could be a cool thing). I like Craig got me to challenge my fears and push me to try different things, while expressing encouragement and confidence in me. I enjoyed meeting the staff and they made it clear they were there help me and gear the plan toward what I needed."
May 29, 2017
From Google
"I would highly recommend Steppin Up Physical Therapy The therapists do a great job of assessing the problem and re-assessing it to find different ways to alleviate my pain and strengthen my body. Cameron helped me with neck/shoulder and leg problems. He has given me therapy, exercises to do at home, and on the job. Cameron made my recovery process a positive and enjoyable experience and Is very easy to talk to. Check out Steppin Up Physical Therapy First."
May 24, 2017
From Google
"Very helpful with therapy for my daughter, provided instruction for personal care once therapy is no longer needed for plantar fasciitis. Nathan, Autumn, Lindsey and staff at Southwest office are terrific!!"
May 24, 2017
From Google
"Best physical therapy in Fort Wayne! Only place I felt really put effort in and actually helped me."
May 23, 2017
From Google
"I went to Steppin Up physical therapy for foot pain. Nathan worked with me to decrease my foot pain. I would recommend this office for therapy because of the kindness and patience that the staff takes with everyone that comes in."
May 19, 2017
From Google
"Everyone was very helpful and understood what I needed. Very nice and professional. Would recommend to anyone!"
May 18, 2017
From Google
"Emily & Nathan are great.Pamela has amazing " multitasking skills. A joy to frequent their office....."
May 18, 2017
From Google
"My experience with the Steppin Up crew was beyond my expectations. It all starts when you walk in the door and Pamela professionally and efficiently sees that everything is in order. Nathan and Cameron had a genuine concern for my well being and they were very encouraging and positive through my 6 weeks of therapy. Their motivation and sense of humor made the time go quickly. ALL of the staff that I encountered were awesome and upbeat. What a great bunch of folks!"
May 10, 2017
From Google
"They are all very kind and truly care about your getting better"
May 04, 2017
From Google
"I have had muscle pain in my jaw and neck for a long time now. My dentist, Dr. Druley, at Grabill Family Dentistry suggested I go to Steppin’ Up for physical therapy. At first I was not sure I was going to go to therapy. I decided to go because as a nurse for the special needs community, I have had a few of my clients go there and have always appreciated how well the staff work with them. I have been going to Steppin’ Up for several weeks and I am making progress. I appreciate my therapist’s knowledge and patience as they encourage me in getting better. Thanks Steppin’ Up and Dr. Druley for helping me get better!"
May 02, 2017
From Google
"Great experience. I've been to other physical therapist but, Emily and Cameron are an outstanding team. The most personalized and productive treatments I've ever had."
May 02, 2017
From Google
"Muy buenas tardes yo fui a ese lugar X que me lo recomendaron , primero que nada me encantó X que hablan español,y la atención es increíble me revisaron de pies a cabeza sin ninguna prisa se tomaron su tiempo conmigo,me explicaron todo muy bien ,en general todo excelente se los recomiendo."
May 01, 2017
From Google
"Ive only gone for my first visit & I already love it! Pamela & Emily were amazing!"
Apr 27, 2017
From Google
"These guys are pretty awesome (my opinion) Very friendly and knowledgeable. I showed up here a wounded duck, and leaving a fully functional ugly duckling! Thanks!"
Apr 20, 2017
From Google
"I was referred to Stepping Up PT by a friend after going to 2 other PT facilities in town. I had 2 back surgeries in 3 months or so and was thankful for the knowledge, experience, thoughtfulness, and personal attention that I received at Stepping Up PT. Jason and Craig were amazing and the rest of the staff was very personable and sweet. Thanks Craig for making me believe that my body could work hard again! "
Apr 16, 2017
From Google
"Staff was always friendly and interested in my needs and concerns."
Apr 10, 2017
"When I started PT for my back I wasn't able to sleep and was barely able to be touched without severe pain. Now I can say that I'm able to do so much more than I was before. I've worked with Taylor the most and she is amazing. Nathan and Jason do amazing things for my back also! Between the 3 of them I know I will be better than ever before I know it! I would recommend anyone to give them a try if they are having issues! Because I never knew how good sleep really was until I was able to do it again pain free!! I love all of them for helping me learn to function normally again!"
Apr 07, 2017
From Google
"I really enjoyed working with Nathan, Autumn and Andrea. They were a great team to work with."
Apr 07, 2017
From Google
"I really enjoyed working with Jerad,the one-on-one really keeps me motivated to work harder. He showed me the proper way to move in my everyday life, that I didn't know I was doing wrong and helped me correct it. Not only his help everyone else that helped me feel better, their main focus was to help me get stronger and pain free and they did just that. I appreciate every single one of them. All of the staff is very friendly and you feel like your right at home. They are very educated and I recommend this place to everyone! :)"
Apr 06, 2017
From Google
"I injured my ankle in January 2017 and my doctor recommended physical therapy with Steppin' Up and they were AWESOME! Appointment times were on time - no waiting! That was very respectful in my opinion. No one likes waiting in a room 30-45 minutes past their scheduled appointment time. The hours they offered were great and worked with office job so time away from work was minimized. My therapist was Nathan and he helped me understand the the exercises that needed to be done at home. He was very friendly and professional. The staff was very friendly and accommodating when I became ill and missed several appointments. If you need physical therapy, Steppin' Up is the place to go and HIGHLY recommended. If I ever need therapy again, I will certainly go back!"
Apr 06, 2017
"I was highly impressed with my experience at the Steppin' Up Physical Therapy West Jefferson location. The staff is professional and welcoming and they run a timely schedule. I appreciated the personalized treatment plan that was adjusted to meet both my needs and progress. No cookie cutter treatment here! Clients are individuals with different therapeutic needs and a variety of modalities are used in the best interest of each client's rehabilitation. Thanks to Nathan and the West Jefferson team, I have full range of motion and am very happy with my results."
Apr 05, 2017
From Google
"I recently underwent a labrum repair. Amid this experience, I had some of the most fantastic rehabilitative treatment with my shoulder from Ashley Smith, DPT and her co-treating DPT student Taylor Stone. Craig Van Der Maden, Jerad Birckey, and Nathan Miller were not even treating me but demonstrated such fantastic interpersonal skills, making me feel very welcome and appreciated. I could list out the entire staff and their superlative customer service ranging from the owner Jason Hazelett, DPT to the office director Gloria May and receptionist Joanna. I am beyond impressed with the effective treatment provided by Steppin' Up PT and look forward to continuing my recovery process with them. Thank you all so much!"
Apr 05, 2017
From Google
"Nathan and the staff is awesome! No one else I would have work on me. Feeling so much better after my treatment. Thanks for getting me in so quickly!!!"
Apr 05, 2017
From Google
"I can't say enough good things about the therapists and therapy here. Every therapist is excellent, they use a wide variety of hands on techniques that i have not experienced at previous Physical Therapy sessions at other places. Jerad helped me so much with my low back pain, the massage was so helpful. Jason was amazing as he saw me through a badly broken shoulder and I am back to functioning. Everyone is so kind and caring from Joanna out front to the assistants. I"m thanking God for their caring expertise and getting me back to liiving my life!"
Apr 04, 2017
From Google
"My 16 year old son came in with unsolvable headaches and neck pain that hindered his activities in school and on the Soccer field. Nathan Notter performed dry needle and therapy exercises to release a very deep neck muscle that was causing much pain. After Notter got the muscle therapy going on the specific trigger area, my son was feeling better and improved each day of therapy. Word on the grapevine is that my son will be performing his soccer and school activities at his top level after physical therapy by Nathan Notter. ... and Jonathan certainly is!!!! No more headaches during school, no more weakened ability to play the full soccer game, and his smile has come back!! Thanks so much, Steppin Up, Nathan Notter and Lindsey!! Jonathan really appreciated your fun hospitality, kind encouragement and continued support. Notter has also successfully completed therapy on Jonathan for knee and shoulder injuries he acquired playing sports. So glad we have a therapist team who helps Jonathan get the muscles back to full strength! ! So thankful for the Southwest office location on Jefferson Boulevard, behind Casa restaurant, for close to home therapy."
Mar 31, 2017
From Google
"The therapy I received from Cameron, is what I needed. He was sensitive too my pain. Together we found the right solution to healing. I want to thank him and the whole center. It is great to be able too move again. Marla "
Mar 31, 2017
"I love working for Steppin' Up Physical Therapy. The work atmosphere is positive, upbeat, and friendly. The staff care about each other and work together as a team. It is inspiring to see the care and hospitality that our therapists show their patients. Each therapist understands the importance of listening to their patient, collaborating with physicians, continuing education, and using a one-on-one patient/therapist approach. Working at Steppin' Up is a positive experience and I look forward to seeing what the future has in store for the company."
Mar 30, 2017
"You never expect therapy to be something enjoyable, but the staff at Steppin Up is amazing. While I saw everyone at the north location, Jerad was my main therapist. He made sure to push me to do exercises and stretches that pushed me out of my comfort zone, but made sure to make them fun in the process. Joanna at the front desk took care of all of my billing and scheduling needs and made the whole process painless. Can't say enough good about the whole process. Thank you guys!!"
Mar 27, 2017
From Google
"Long time distance runner and have had a reoccurring calf injury on and off for year and half that I couldn't figure out why wasn't healing with time off. Finally, a visit to Steppin' Up and PT Nathan Notter assessed and diagnosed the muscle/scar tissue build up that was nagging me for so long. Amazing quick results with his detailed treatment plan and after just 3 weeks of treatment I am back running pain free! Nathan was awesome, especially being a runner himself, could definitely relate to me wanting to get back running as soon as possible. The staff is all wonderful, organized and genuinely care. Really appreciated the treatment follow up communication too. Care factor is top notch. Great to be back on the road running thanks to Nathan and Steppin Up Jeff! Kathy Parisi"
Mar 25, 2017
From Google
"I came in with a severe foot and ankle pain and noticed improvement after just a couple of visits. Jared was great and go me feeling much better with treatment. The entire staff was very friend and helpful as well. Overall, it was a great experience."
Mar 22, 2017
Mar 15, 2017
From Google
"In my opinion, Nathan, my therapist at the SW office is one of the (if not THE) best physical therapists in town. He performed miracles on my plantar fascietis; did an amazing job on my hip bursitis; reduced my neck and back pain; and developed a personalized core strengthening plan for me to use at home now that I've completed my office visits. The office is clean and the entire staff is a knowledgeable, friendly, and caring team. During my visits, I encountered only satisfied patients (a recommendation itself). I'm an extremely satisfied patient who highly recommends Steppin Up SW for all physical therapy needs."
Mar 04, 2017
"Since my deductible wasn't met prior to my therapy sessions, I ended up with a balance afterwards. Working in the Customer Service profession myself, good customer service stands out to me. Alicia Shoup is an outstanding person to work with. Her communication with me each week was always professional. Everyone here at Steppin' Up treated me with respect. You will leave there felling like a priority from beginning to end. Alicia, your job isn't therapeutic for anyone, unfortunately, but you stand out! Job well done! Most sincerely! Lori"
Mar 03, 2017
"I have utilized Steppin Up for physical therapy 3 times now, the latest for a total knee replacement. Each time the staff has been knowledgeable, patient and caring. I highly recommend Steppin Up to anyone needing physical therapy and personalized care. Great results every time!"
Mar 03, 2017
From Google
"Lindsey and Nathan in the Jefferson building is amazing i walked in there feeling horrible my first day and now coming to my last days i walk in there feeling great. They are amazing people,great customer service,they have fantastic staff. I know if i had to go back to phyiscal therapy i would go back there. Imma miss them you all rock."
Feb 23, 2017
From Google
"Nathan Notter (SW Office) is an extremely knoweldgeable, compassionate, results oriented physical therapist. I have recently been under his treatment for SI Joint issues. He quickly diagnosed the issue, worked to resolve it, and ensured that I understood all exercises and limitations. He has also treated several family members for other injuries/rehab with positive results. Highly recommend!!!"
Feb 17, 2017
From Google
"I started my Physical therapy with Nathan Notter in January after having my second rota-tor cuff surgery in less than two years. Nathan was great at taking my therapy slow as i tend to over do it. I have made very good progress with Physical Therapy twice a week. Since I have regained most all of my range of motion today I graduated Nathan has been a great therapist, from the home exercises, to the time spent stretching my shoulder to help get the full range of motion back. The staff are very friendly and knowledgeable and I have enjoyed working with everyone, from the front office, to the therapist, Nathan. I would highly recommend Nathan or Taylor for your physical therapy needs. Nathan has become like a newly adopted member of my family. Thanks for everything. Marilyn Scheumann"
Feb 16, 2017
From Google
"What an amazing staff! I'm very happy with the results Nathan and Lindsey did an excellent job working with me. I connected so well with the staff I kind feel like I'm family now. Yesterday was my last day with them I was sadden but it's not good-bye it's the start of a new friendship/family. Thanks Lindsey and Nathan. Sa'Layha sends her hugs and kisses to you Lindsey. May 16, 2018 Today’s my last day and I have had an amazing time with Steppin up and staff I’ve met some amazing people here Tayler my friend your such an amazing person I’m definitely going to miss you but I will be back to check in to see how you and everyone is doing! I’ve enjoyed all of my sessions with you. Thank you Tayler for taking great care of me ♥️"
Feb 10, 2017
From Google
"Thank you Stepping Up for helping me achieve more neck mobility. Jerad was so great working around my arthritis and bone spur...I am moving so much better now. Everyone there is so friendly and so good at what they do. I would highly recommend this place."
Feb 07, 2017
From Google
"Absolutely love the owner Jason and his staff!! A special shout out to JoAnna the receptionist, she made me feel like a friend vs a patient. I can't say enough good things about Jason, he was determined to help me get rid of my headaches. I always felt like the most important person; I know I wasn't he cares about all his patients but that is how he makes you feel! I will never go anywhere else when I need physical therapy. Highly recommend Steppin up Physical Therapy!!"
Feb 02, 2017
From Google
"Everyone at Steppin Up Southwest is very knowledgeable and helpful. Lindsey has helped tremendously and her sense of humor provides a comfortable atmosphere. Highly recommend for anyone seeking therapy."
Feb 02, 2017
From Google
"I have been a patient of Dr. Vanessa for a while now and I can not say enough good things about my expierence with this establishment. The entire staff is very polite and professional. They treated the pain in my neck and were so successful that I decided to return for treatment of my wrist pain. I strongly advise that if you are in need of any type of physical therapy, you contact them."
Feb 01, 2017
From Google
"I have been suffering with back and neck pain for years. These people have the Midas touch. I finally see my symptoms getting better. They really know what to do. I can see myself healed."
Jan 28, 2017
From Google
"Steppin up has been a great place for my therapy the staff always greets you with a smile and Vanessa is amazing she takes pride in her position as your therapist I see her three times a week and im getting great results Steppin up is the place to be if you looking for great therapy in a friendly environment where you're comfortable thank you Steppin up"
Jan 27, 2017
"I refer anybody who needs therapy to go to Steppin' Up. Entire staff from receptionist to therapist are down-to-earth great people. Craig worked with me the most and was very knowledgeable and stern enough to push a little extra, (which is needed). Jason is also very professional, knowledgeable, and helpful. Keep up the great work."
Jan 25, 2017
"Very friendly staff. Jared was knowledgeable and spent most of the time I was there with me and explaining things to me. This was the least frustrating part about my surgery. I highly recommend them."
Jan 24, 2017
From Google
"The Staff is very polite, professional yet down to earth, and very knowledgeable. Therapy sessions are worth every minute! Nathan is an amazing PT and had excersies that were pin pointed to strenghen in the areas I needed. Since completing my therapy I feel so much better than when I started! If you need physical therapy this is definitely the place to go!"
Jan 24, 2017
From Google
"The treatment provided by Nathan was the best ever! I could barely walk when I came thru the door, but because of his program, treatment and encouragement, I was able to walk again in a timeframe that was beyond amazing to me and my husband. Nathan made us laugh, we talked about family, movies, cars and etc, so it really didn't feel like an appointment anymore but a visit with a friend. Toward the end of my treatment, Jason the owner was at the location and he remembered me and my husband from seven years ago. He just didn't say hi, then walked by but stopped and gave us a hug and asked about my well being. I highly recommend Steppin Up Physical Therapy services. All of the staff members that we met were very friendly and professional. They are above the rating of a five. "
Jan 24, 2017
Jan 18, 2017
From Google
"I was hesitant therapy for my foot problem would be successful. After 2-3 sessions, I was proven wrong. I am now pain free and able to walk for long periods of time. Thank you!"
Jan 16, 2017
"Outstanding service. Great atmosphere, friendly, courteous and fun."
Jan 16, 2017
"I am so very grateful for the correct body mechanics and exercises that Jared patiently helped me learn! I had no idea I was not lifting things correctly and have probably created my own back pain by just doing mundane activities incorrectly. Thank you, Jason and Jared, for your encouragement and to your entire friendly staff that made my time there actually pleasant! "
Jan 10, 2017
"I've had an AMAZING experience both times that I've been there. The staff is very professional, courteous, caring and genuinely concerned about my well being. I've worked with both Cameron and miss Emily, and I absolutely adore and appreciate the care they've given me. Outstanding people, outstanding care. Highly recommended!!!! Big THANKS to Steppin Up physical therapy for making me feel better!!!!!!"
Dec 29, 2016
From Google
"Many thanks to Nathan for rehabilitating me back to running."
Dec 23, 2016
"They were very helpful with my back pain and problem with my back."
Dec 23, 2016
"Wonderful people. Very nice and relaxed atmosphere. The team is very nice and very thorough. Appointments are easy to schedule. The therapy was incredibly helpful. I liked that they gave several options of therapies to try at home. Highly recommend."
Dec 23, 2016
"I came to Steppin' Up for physical therapy for vertigo, headaches and unable to drive because of this. Jason worked with needling, ultrasound and other therapies. With the experiences and showing me how to lift correctly and move objects, I am able to drive and work and have no more vertigo or headaches."
Dec 23, 2016
"A sincere thank you to Andrea Dunn, PTA, for her excellent work today in helping me heal through specific massage techniques following bilateral mastectomy and lymph node dissection. Andrea's approach and skill helped decrease scar tissue and adhesions that brings me another step closer to a full recovery. Many thanks!"
Dec 23, 2016
"They are great, informative, answers all questions. My back no longer hurts working on my neck it feels better each time I go. I recommend them to everyone. Keep up the great work. I would not go to another, I'm keeping with Steppin' Up."
Dec 23, 2016
"Steppin' Up has helped me to regain my balance. Nathan, Farbod and Lindsey are very knowledgeable and they are a pleasure to work with. I will highly recommend Steppin' Up for any physical therapy needs."
Dec 23, 2016
"Very nice and friendly staff. Would recommend people to come here."
Dec 23, 2016
"My balance and walking abilities are challenged from multible contributing factors. Nathan Miller, Jerad, and Craig helped me to improve on every one, including a reset of the mind. I now can do so much more than I thought was possible and envision I can maintain, now that I'm on my own. Thank you for all you've done for me. Also, thank you Whitney and Joanna, you made me feel so very welcomed. "
Dec 22, 2016
"Steppin up physical therapy is the best because they have good people that work there.If you go to steppin up therapy you should ask for Cameron Hermiller because he gives you all the info you need he's the best.my leg feels better thank you steppin up physical therapy"
Dec 21, 2016
From Google
"Steppin' Up has helped me to regain my balance. Nathan, Farbod, and Lindsey are very knowledgeable, and they are a pleasure to work with. I will highly recommend Steppin' Up for any physical therapy needs."
Dec 15, 2016
"Staff was great. Very helpful for my recovery."
Dec 12, 2016
"Wonderful people! Very nice and relaxed atmosphere. The team is very nice and very thorough. Appointments are easy to schedule. The therapy was incredibly helpful. I liked that they gave several options of therapies to try at home. Highly recommend!"
Dec 12, 2016
"I am a repeat customer with 2 different issues. Ashley and her team were wonderful to work with both times. They are patient and thoughtful in their care yet make you work to get the results you are looking for. They also make it fun in achieving the results one is looking for."
Dec 12, 2016
From Google
"My balance and walking abilities are challenged from many contributing factors. Nathan Miller, Jerad, and Craig helped me to improve on every one, including a reset of the mind. I can do so much more than I thought possible. I believe I can maintain now that I'm on my own. Thank you for all you've done for me. Also, a shout out to Whitney and Joanna who made me feel so very welcomed."
Dec 11, 2016
From Google
"After having 2 hips replaced in a 2 month span at the end of 2015, I just didn't seem to rebound back like I was suppose to. Thanks to Ashley and Craig, they worked their magic and I am now pain free. Each of them had a different approach on how to work with me and it worked. I needed the different expertise that Ashley and Craig both had to get me in a place where I dont have pain. I continue to do the exercises at home to keep building my strength and muscles so the pain does not return. If anyone is looking for a Physical Therapist check this place out. From the time you walk in you are greeted with a friendly smile , along with the family atmosphere I have not felt at other PT places I have went to. Thanks again Ashley and Craig, you two are the best."
Dec 10, 2016
From Google
"Thanks to Nathan Miller at Steppin' Up for his professionalism, my neck feels 100% better!"
Dec 07, 2016
From Google
"Steppin Up Physical Therapy has been a Blessing for me. I came in with some physical pain and Ashley Smith, an awesome, caring, sweet therapist nursed me back to health. She was very attentive and patient with me. Listened to the issues and concerns I had and gave me exercises to do to help me strengthened and heal the area of concern. I now have no pain, I can rest where before I couldn't sleep on my side. I can bend my leg without pain. I was very satisfied and pleased. The staff as a whole was very nice and welcoming! I would recommend Steppin Up Physical Therapy on Auburn Road to anyone who needs help with pain. Ashley Smith is the way to go!!! Thanks so much!!!"
Dec 07, 2016
From Google
"I came to Steppin' Up for PT for vertigo, headaches and unable to drive because of this. Jason worked with needling and ultrasound and other therapies. With the exercises and showing me how to lift correctly and move objects, I am able to drive and work and have no more vertigo or headaches on the move. Staff and Jason, thank you - you are awesome, and I would recommend you to anyone for PT. Thanks!"
Dec 06, 2016
From Google
"They were very helpful with my back pain and problem with my back."
Dec 06, 2016
"Many thanks to Nathan for rehabilitating me back to running!"
Dec 06, 2016
"Nathan Notter and Farbod Salman are fabulous! Went in with a very damaged achilles tendon. Even with years of damage to the tendon, Nathan and his relentless work on it brought it back to a workable situation. I can't say enough about the ease of working with Farbod on appointments, very understanding individual. I appreciate their humor and at the same time serious attentiveness to a very badly damaged tendon. There are times physical therapy may feel like things aren't changing, but if you stick with the program changes happen! The pain slowly dissipated as Nathan scarped the tendon. The relief started with the calf pain and kept getting better toward the heel. Their entire crew is very joyful to work with. Thanks! I highly recommend the southwest location with Nathan Notter, very talented."
Dec 01, 2016
From Google
"I came to Steppin' Up for PT for vertigo, headaches and unable to drive because of this. Jason worked with needling and ultrasound and other therapies. With the exercises and showing me how to lift correctly and move objects, I am able to drive and work and have no more vertigo or headaches on the move. Staff and Jason, thank you - you are awesome, and I would recommend you to anyone for PT. Thanks!"
Dec 01, 2016
"A sincere thank you to Andrea Dunn, PTA, for her excellent work today in helping me heal through specific massage techniques following bilateral mastectomy and lymph node dissection. Andrea's approach and skill helped decrease scar tissue and adhesions, and that brings me another step closer to a full recovery. Many thanks!="
Dec 01, 2016
"Very nice and friendly staff...would recommend people to come here."
Dec 01, 2016
"They are great. Informative, answers all questions. My back no longer hurts, working on my neck. It feels better every time I go. I recommend them to everyone. Keep up the great work. I would not go to another, I'm staying with Steppin' Up."
Dec 01, 2016
"I had pain from plantar fasciitis, a torn tendon, and arthritis - Nathan was wonderful and worked with me to get to the source of the problem, helped me learn exercises and stretches that I can do to keep my feet and ankles feeling GREAT!!! Everyone at Steppin' Up was wonderful to work with, I'm very happy that I received the help and healing I needed from these fantastic professionals."
Nov 30, 2016
"Went in with back and leg pain. After just a few visits my pain subsided with simple exercises. Stepin' Up Physical Therapy were awesome. The staff were very friendly."
Nov 28, 2016
From Google
"Dislocated my shoulder in September and have been going to Steppin Up 2x/week for P.T. The end results are amazing; I have better mobility in my injured arm than in my other arm after working with Jared and Ashley. What a nice group of professionals; also, Joanna always had a smiling face on to greet me. Thanks to everyone for making this unfortunate situation a pleasant experience!"
Nov 22, 2016
From Google
"I was very happy with the experience and knowledge of the therapist who treated me."
Nov 18, 2016
From Google
"I worked with Cameron Hermiller I had a wonderful experience. Before going to steppin up I had a lot of pain and could barely move, now I am almost moving like I should be. Thanks Cameron for all the help."
Nov 17, 2016
From Google
"Yes of my experience at Steppin up was great at helping me a lot I have been here before this will be my third time and they are really good I came to the first thing that came in without paying all that my hip that left out with him just about gone and it's really gone now and I think I'm on like my second week so they are really good I give them a plus anyone needing physical therapy this is the place to be I recommend it they are great and very friendly"
Nov 16, 2016
From Google
"I enjoy coming to Steppin' Up. They were nice and they helped me so much. They take time with you and help you. I will be back if I ever need them again. With love from Steppin' Up, they really helped me. Thanks!"
Nov 15, 2016
"I have a bad knee. Am feeling great now. Balance is better, legs are much stronger, thanks to everyone, and I mean everyone. It's nice to be called by one's name. You were all great."
Nov 15, 2016
"Awesome! Just finished up almost 4 months of therapy for my injured thumb. Everyone there is kind, friendly and patient. Jerad was my main guy, but everyone who worked with me was great. The whole group, from the office staff to the therapists to the assistants and students; all worked hard to help my thumb get better. Everyone was patient and encouraging. So, now that I can, I give Steppin' Up Physical Therapy two thumbs up!!"
Nov 11, 2016
From Google
"Very awesome place ! Love taking my clients here ! Jarrad & Ashley were wonderful!! Joanna at the front desk was very kind ! Highly recommend this place !"
Nov 09, 2016
From Google
"Wow ok so today was graduation day! I should be happy my toe is fixed, but I am sad to go it was a pleasure working with my Physicsl Therspist Nathan Notter and his assistant Farbod, sincere, hard working, and caring people!"
Nov 09, 2016
From Google
"I can tell the second day I was here at step-up the difference that therapy makes; a difference the stretches and exercises make in back pain. Everyone is so friendly and takes the time out to explain everything. I would recommend step-up to anyone."
Nov 08, 2016
"Great experiences!!!! Really friendly and out going and make u feel comfortable and have fun!!"
Oct 18, 2016
From Google
"When I started my physical therapy here, I could hardly move.. I was in a lot of pain. Nathan and the other staff was awesome. Very nice, understanding and helpful. Even had me laughing.. I loved it. I am feeling so much better, and can move freely again. Thank you so, so much."
Oct 05, 2016
From Google