5-Star Reviews

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Rated 5/5 based on 145 customer reviews
"In 2017, I received excellent physical therapy and rehabilitation for my hip injury from Steppin' Up. A month ago, my Orthopedist ordered physical therapy for my knee. Based on my previous experience with Steppin' Up, I chose them again for services. As a company, I have found Steppin' Up to be well organized, consumer oriented, and exceptional in regards to the Physical Therapy field. Mr. Jordan Tait was my Physical Therapist for both rehabilitations. Mr. Tait possesses an exceptional knowledge of therapy methods, is very consumer oriented, and is astute in developing therapy plans based on a consumer's needs and goals. For the above mentioned reasons, Steppin' Up and Mr. Jordan Tait merit my highest of recommendations."
Dec 02, 2020
From Google
"Nathan and his intern Todd did an excellent job in teaching me exercises to help build muscle strength in my right leg I do all the excercises at home along with walking and riding my stationary bike. They gave me encouragement and praise along the way. The progress has been slow but I believe the help they gave me will help me make a recovery in time. The facility is new and the staff has been courteous and friendly. "
Nov 24, 2020
"Nathan and his intern Todd did an excellent job in teaching me exercises to help build muscle strength in my right leg I do all the excercises at home along with walking and riding my stationary bike. They gave me encouragement and praise along the way. The progress has been slow but I believe the help they gave me will help me make a recovery in time. The facility is new and the staff has been courteous and friendly."
Nov 24, 2020
From Google
"Brooke was so encouraging and helpful. I appreciated how she could be so efficient all the while she was being friendly and engaging. Definitely knowledgeable about the exercises and able to read any confusion I had. Able to explain and demonstrate things well. She definitely made me feel could improve if I kept at it. A really good experience."
Nov 23, 2020
From Google
"I enjoyed working with Jordan, he helped me to get my strength back, he took time out with me.Steppin up is a good place to go for therapy. I was treated very nice there."
Nov 22, 2020
"I can't say enough about the therapy provided by SteppinUp. They are kind, considerate and professional in all their dealings with patients. I have been in and out of therapy for different things since 2007. I have tried another group and quickly came back to SteppinUp. They have my complete trust when I need them. Thank you to all of you at SteppinUp. Linda"
Nov 19, 2020
"I have to say that I highly appreciate the knowledge, the patient and compassion my therapist Pete and Robert had working with me. I didn't have enough confidence in myself to think that I could do this and Pete reassured me that it could. I really appreciate that thank you so much guys."
Nov 17, 2020
From Google
"I had a very good experience at Steppin Up Physical Therapy on Calhoun everyone i work with was always friendly they always kept a smile on their face they took their time explaining to me what was wrong and their plan to get me better the facility was always clean i always got seen on time it was just a overall good experience highly recommended thanks again Heaven Sonna Carrie and other staff names i forgot greatly appreciated 😊😊😊😊"
Nov 17, 2020
From Google
"Steppin' Up Physical Therapy 4025 Sage Bluff Crossing, Fort Wayne, IN 46804 I am near the end of my third round of sessions (one for PT after rotator cuff surgery, one for tendonitis in my foot, and now for flexor muscle pain) at the SW office and I cannot say enough good things about the team at Stepping Up, SW at Sage Bluff! The staff couldn’t be more friendly and helpful. They are a great group! Pamela at the desk, is very knowledgeable about insurance benefits and ever so helpful with scheduling. Talk about having the patience of a saint! She is one of the best at what she does and she does it every day with a smile and a laugh! Devin has been exceptional as my main PT (he is truly interested in helping me feel better) and he has worked wonders with my muscle pain! Right off, he wanted to give the dry needle therapy a go and I shied away from that, so we worked with exercise and manipulation, and electrical stimulation (stims) and heat therapy for a few weeks. I finally ‘manned up’ and tried the dry needling therapy at Devin’s suggestion. I wish that I had started it right away and had not waited 2 and a half weeks! It is not nearly as painful as my mind had conjured up (truly there is little to no pain depending on your threshold), and Devin talked me through it start to finish. I had several sessions of this, as well as exercises and stims with heat, and it has made a world of difference. My muscles were so tight when I first went in, and now I have no pain whatever from those pesky flexor muscles! Devin was amazing and knew what was the right regimen for my issue. He is very enjoyable to work with, too! I also saw Tayler when my schedule didn’t mesh up with Devin’s, and she is wonderful, too. I am three times happy with my experience at Stepping Up SW and highly recommend it to anyone who is looking for relief from their pain! 😊"
Nov 16, 2020
From Google
"I am near the end of my third round of sessions (one for PT after rotator cuff surgery, one for tendonitis in my foot, and now for flexor muscle pain) at the SW office and I cannot say enough good things about the team at Stepping Up, SW at Sage Bluff! The staff couldn’t be more friendly and helpful. They are a great group! Pamela at the desk, is very knowledgeable about insurance benefits and ever so helpful with scheduling. Talk about having the patience of a saint! She is one of the best at what she does and she does it every day with a smile and a laugh! Devin has been exceptional as my main PT (he is truly interested in helping me feel better) and he has worked wonders with my muscle pain! Right off, he wanted to give the dry needle therapy a go and I shied away from that, so we worked with exercise and manipulation, and electrical stimulation (stims) and heat therapy for a few weeks. I finally ‘manned up’ and tried the dry needling therapy at Devin’s suggestion. I wish that I had started it right away and had not waited 2 and a half weeks! It is not nearly as painful as my mind had conjured up (truly there is little to no pain depending on your threshold), and Devin talked me through it start to finish. I had several sessions of this, as well as exercises and stims with heat, and it has made a world of difference. My muscles were so tight when I first went in, and now I have no pain whatever from those pesky flexor muscles! Devin was amazing and knew what was the right regimen for my issue. He is very enjoyable to work with, too! I also saw Tayler when my schedule didn’t mesh up with Devin’s, and she is wonderful, too. I am three times happy with my experience at Stepping Up SW and highly recommend it to anyone who is looking for relief from their pain! 😊"
Nov 16, 2020
From Google
"Nathan and his trainee did a superb job getting me to the place I needed to be with my Hip. I would recommend both of these two to anyone needing therapy. The facility is very nice. I have reached an area where I don't have as much pain in my thigh anymore and can now tie my shoes. Thank you two. ๐Ÿ™‚ "
Nov 13, 2020
"Heather at stepping up is so nice. She makes sure my foot is iced up."
Nov 12, 2020
From Google
"I have not felt this good in years!! Allie, Devon. Pamela and all the staff have made we feel welcome and I can use my left arm💕💕👏👏"
Nov 06, 2020
From Google
"Stepping up physical Therapy was great. James was awesome to work with. Always encouraged me even in my complaints. Wonderful staff. Let’s not be fooled, the workouts are definitely work and worth the time and effort. My experience was very pleasant and I would certainly give a thumbs up for James and the rest of the team. Thank you so very much."
Nov 06, 2020
From Google
"My experience with Steppin up physical therapy, there was only one minor incident but overall I will recommend anybody to come Steppin up physical therapy, they have an amazing staff team. They all work together & treat their clients with respect and dignity, especially the gentleman Jorge he's phenomenal, He made me feel like a winner! once again thank you Jorge for your generosity keep up the good work.... You are amazing phenomenal intelligent respectful gentleman that I ever meet!!! May God bless you❤🙏🏽"
Nov 06, 2020
From Google
"Excellant experience! Minda and Kacee know there stuff. All of the staff are very friendly. I would recommend this business to everyone! They left me in great shape. Far, far better than when I walked in in the very beginning."
Nov 04, 2020
From Google
"Steppin Up gave me incentive to work on my right leg which had become less strong than my left leg. They work with you in a way that you feel like you have known them most of your life. They really care. From the receptionist to all Physical Therapists. If you want to have results from therapy find a place that treats you like family. That is what Steppin Up has done for me."
Nov 02, 2020
From Google
"I'm very happy that my provider referred me to Steppin' Up Physical Therapy. My expectations were not super high at first but Christy's professional and warm expertise helped me work through the pain to increase stability and proper alignment. I'm walking better than I have in years. Thank you Steppin' Up PT!"
Oct 30, 2020
"I'm very happy that my provider referred me to Steppin' Up Physical Therapy. My expectations were not super high at first but Christy’s professional and warm expertise helped me work through the pain to increase stability and proper alignment. I'm walking better than I have in years. Thank you Steppin' Up PT!"
Oct 30, 2020
From Google
"Great location. Friendly staff. Inviting & extremely clean new facility. Excellent & knowledgeable therapists. Highly recommend."
Oct 29, 2020
From Google
"All the staff at the Sage Bluff location have been friendly and helpful! Ali has been wonderful with working through my pain. She has been at great at listening to my concerns! Their number one goal is getting patients back to a sense or normal."
Oct 28, 2020
From Google
"I would never go any other place! I've gone twice and when my doctor asked where I want to go for second time I said right back to same place! The therapy staff who worked with me,James,Christy,and Brooke are some of the most caring people I ever met ,they seem to really be concerned and care how you are doing! The whole staff there at the calhoun location are such a great group.i hope not to need them any longer but if I needed therapy again you can bet I'd go right back there. Thank you all Michelle Wassen"
Oct 24, 2020
From Google
"I’m so much better than when I walked in 5 weeks ago. PT and PTA know just what to do to support your progress. They’re my go to PT place. I highly recommend them."
Oct 22, 2020
From Google
"My experience at Steppin Up Physical Therapy was excellent in every way. Minda and Kaycee went out of their way to guide me through all the excercises to get me where I need to be with recovery after my knee replacement. They approached treatment in a very positive way and their skills were outstanding! I cannot say enough about how good my whole experience was. I would heartedly recommend Steppin Up Physical Therapy to everyone!"
Oct 21, 2020
"This steppin up office is the best!!!!! From their office staff and front line face Jennifer who is perfect to all of the physical therapists and other staff. Everyone knows their job, enjoys their job, and are patient and yet efficient at it. I have had several back procedures and have been to them every time afterwards and always i have seen great improvement!!!! Cant say enough great things about all of the staff at this office. Recommend it highly!!!!!"
Oct 16, 2020
From Google
"I've been attending physical therapy for about 4 weeks now with Jordan & he is so AWESOME! .. He takes his time, is very knowledgable, professional & fun to work with! I also LOVE Heaven & Sauna! These ladies are AMAZING & so friendly! I always look forward to seeing their smiling faces when I go in!! The whole staff has treated me very well!! 5 STARS HANDS DOWN!!!"
Oct 14, 2020
From Google
"Well I been there several occasions for my shoulder and my knee and I had Brooke for both therapy. She did a wonderful job on getting me back on track to eliminate the pain I was having now I can't leave Christy out she help as well😁. So if I need physical therapy again I will go back to them. Now I appreciate everybody in the whole place because the atmosphere was nice being there no complaints thanks everyone!"
Oct 14, 2020
From Google
"I worked with Minda Lemmon. I found Minda to be professional, friendly, encouraging, unending patient and most importantly – highly effective. Minda is a great communicator and clearly explained the issues I was facing and how we were going to work through them. Minda empowered me with exercises to do at home to build my strength and flexibility. I would readily recommend Minda and the team at Watersong."
Oct 13, 2020
From Google
"Minda Lemon was very kind. She was very thoughtful and held conversations. She was quick to greet me with a smile, (through her mask) and was always energetic. I always enjoy having her and enjoy going in. She, along with the other staff, are always a joy to walk in too. Always helpful and happy. Kacey also was a great help. She helped me many times, and I loved it. Always kind and polite."
Oct 13, 2020
From Google
"I came to Steppin up for my shoulder. I was able to get the results I was looking for by coming to therapy. The staff was very professional and I looked forward to coming to therapy each visit. Without the help of my therapist and therapy, my shoulder would not have improved! I would strongly recommend physical therapy at the Calhoun location."
Oct 13, 2020
From Google
"The time that I was there it was a good time. Juan Pablo was a person who was always looking out for you. Hard worker and respectable person. Overall, they are good people and a good job."
Oct 10, 2020
From Google
"Nathan, thank you so very much for giving me my foot back! I'm thrilled that I can actually walk for exercise for the first since the stroke. My goal is to walk again on forest trails and sandy beaches. You were patient and professional even when I complained. I appreciated the friendliness and competence of the entire staff. Also, the quotes on the back of my shirt are priceless. I will wear it with pride."
Oct 10, 2020
From Google
"So grateful for choosing them and meeting Sara" I wanted to share with readers of reviews about my experience at Steppin Up Physical Therapy located at Watersong Plaza on Coldwater road. I am an old retired Combat Army Veteran that has been around awhile and I was overwhelmed with the professional treatment I received at Steppin' Up Physical Therapy! I had Cervical Neck Fusion Surgery in May of this year. Being a tough guy I thought I had experienced all kinds of pain, but this post neck surgery pain kicked my butt! On day one of my visit to Steppin' Up, I met Sara my assigned Physical Therapist. She was very attentive, compassionate and passionate to my situation and pain! And I say that with sincerity! Even though I could not even move my neck up or down or side to side she gave me encouragement from the start of my treatment. I have been to other PT places where they spend 5 or 10 minutes with you and throw you a pongee cord and have you do exercises ALONE for the other 50-55 minutes. A day with Sara at Steppin' Up was totally focused on me and my neck recovery. She motivated, encouraged and worked with me side by side (not at a distance) throughout all my 3 months of recovery! She also educated and answered all my questions on my particular surgery procedures and what we needed to focus on to strengthen my muscles so I could recover. Today, I am a totally different man from the one that walked into Steppin' Up a few months ago. Then I was discouraged, in tremendous pain, and could not move my neck at all! "Now".....Thanks to Sara! I am moving my head in every direction, doing chores, yard work and in little or no pain! I am so Happy and Blessed to have met Sara and for choosing Steppin' Up for my Physical Therapy! The words I wrote are only a few of the good and wonderful experience I had with them! "Sara", thank you so much for your Passion and Professionalism and being the Best! "
Oct 10, 2020
"“So Grateful for choosing Them and meeting Sara” I wanted to share with readers of reviews about my experience at Steppin Up Physical Therapy located at Watersong Plaza on coldwater road. I am an old retired Combat Army Veteran that has been around awhile and I was overwhelmed with the professional treatment I received at Steppin Up Physical Therapy! I had Cervical Neck Fusion Surgery in May of this year. Being a tough guy I thought I had experienced all kinds of pain, but this post neck surgery pain kicked my butt! On day one of my visit to Steppin Up, I met Sara my assigned Physical Therapist. She was very attentive, compassionate and passionate to my situation and pain! And I say that with sincerity! Even though I could not even move my neck up or down or side to side she gave me encouragement from the start of my treatment. I have been to other PT places where they spend 5 or 10 minutes with you and throw you a pongee cord and have you do exercises ALONE for the other 50-55 minutes. A day with Sara at Steppin Up was totally focused on me and my neck recovery. She motivated, encouraged and worked with me side by side (not at a distance) throughout all my 3 months of recovery! She also educated and answered all my questions on my particular surgery procedures and what we needed to focus on to strengthen my muscles so I could recover. Today, I am a totally different man from the one that walked into Speppin Up a few month ago. Then I was discouraged, in tremendous pain, and could not move my neck at all! “Now”…..Thanks to Sara! I am moving my head in every direction, doing chores, yard work and in little or no pain! I am so Happy and Blessed to have met Sara and for choosing Steppin Up for my Phyical Theripay! The words I wrote are only a few of the good and wonderful experience I had with them! “Sara”, thank you so much for your Passion and Professionalism and being the Best!........."
Oct 10, 2020
From Google
"Great place to get back on track. Maddie and Robert were very knowledgeable and professional and all around the best to get me back on track. 🙌 Thanks again Cathy Ratkos"
Oct 10, 2020
From Google
"It love it here! My therapists were really wonderful. Brooke was my main trainer, she gave me many strengthening exercises that I applied to my new workout routine. I am much stronger and better educated on how to keep my body in the best shape possible. Definite recommend."
Oct 09, 2020
From Google
"This has been one of the best experiences I have had in my life. Everyone is friendly and professional. Hopefully I will not need there exceptionally great services any time soon. But if I do I will be in the best care and hands in the Fort Wayne area. Thanks to all for the care and attention you have shown me though my 2 knee replacements. Good Luck in your New building. Greg Pelosi"
Oct 08, 2020
From Google
"Best physical therapy experience, the therapist there are amazing , James and Nathan are the best !"
Oct 08, 2020
From Google
"I would highly recommend Steppin’ Up. The staff is excellent. You get one on one attention, so your individual needs are met. I was challenged to work hard and it paid off."
Oct 07, 2020
From Google
"My experience at Steppin Up has been fantastic. Nathan has helped me strengthen my ankle and get more mobility. He's been wonderful. I highly recommend the Jefferson Street Steppin Up PT office!"
Oct 07, 2020
From Google
"I have an ongoing low back problem. When it flared up my ortho doctor sent me to therapy. A couple of years ago I had attended a Saturday info session At Steppin Up about different types of back pain and the different types of PT exercises for each. I was so impressed that I chose Steppin Up at Watersong for my physical therapy. My PT was Sarah Botts and she is an awesome therapist! One week into therapy I pulled something in my lower left back pretty badly. No problem! Sarah added exercises to help that as well. She pushed me to do more than I thought I could. The result? I have absolutely NO pain and my core is getting really strong. Thanks Sarah and Steppin Up!"
Oct 06, 2020
From Google
"This place was AMAZING, they helped me with my knee pain, thanks to, Jordan, Christy, and James, they were all so nice and so awesome to me, I would definitely come back to this place. Thanks you all for everything. I will miss you all."
Oct 05, 2020
From Google
"I started out with Taylor, but shen she went on maternity leave moved over to Ashley. Ashley R. was amazing! She was 100% dedicated to doing anything and everything in her power to help me with my tailbone and lower pain. We conquered it together and then worked on strengthening so this won't happen again! I highly recommend her or anyone at Steppin' up. They are all very friendly and accommodating!"
Sep 28, 2020
From Google
"Minda is the best. Kind professional detailed professional well versed professional. I really appreciate her. Caring way"
Sep 28, 2020
From Google
"Nathan N.did an excellent job on my shoulder injury. Within 6 weeks I was able to return to activities and work pain free. Nathan is very knowledgeable and was able to determine what was causing my pain. I would never see anyone but Nathan. He is awesome!!"
Sep 27, 2020
From Google
"I was grateful and appreciative that they made accommodations due to sensory issues. My therapist was unfamiliar with my disorder but was eager to learn more about it. My therapist could sense when I could be pushed to do more and when I couldn't. My safety was always taken into consideration. Every one made you feel welcomed and I would highly recommend it."
Sep 26, 2020
From Google
Sep 25, 2020
From Google
"The staff here was great. Bethany was very personable, was flexible working with my schedule. Very pristine facility and my therapist DPT Botts was fantastic!"
Sep 24, 2020
From Google
"Kacee did a fantastic job! The Dr. was amazed at my progress. Finished sooner and stronger than he thought was possible. Thanks so much!"
Sep 22, 2020
"I had a good time at therapy. Minda was great in helping me be able to get back into sports. She took care of my injury and I feel great now. Bethany the receptionist greeted me nicely every time I came in, and overall I had a good time getting better."
Sep 18, 2020
From Google
"Devon, Cary, Heather and Jorge were very professional and capable. Made me feel comfortable. Would recommend highly."
Sep 16, 2020
From Google
"Tayler was so helpful in reducing the pain in my back from having two spinal fusions. She taught me exercises and, especially, turned me n to a great heating pad that keeps me from taking medication. All the staff have been professional and easy to work with. Great place to be! Peggy Jones"
Sep 16, 2020
From Google
"Tayler was so helpful in reducing the pain in my back from having two spinal fusions. She taught me exercises and, especially, turned me n to a great heating pad that keeps me from taking medication. All the staff have been professional and easy to work with. Great place to be! Peggy Jones"
Sep 16, 2020
From Google
"Nathan Notter fixed me up in one visit. I came in experiencing a great deal of pain and in just one session he was able to diagnose and correct the pain and was pain free afterwards."
Sep 16, 2020
From Google
"Kelly and Ashley were absolutely amazing! I went in nervous about movement after back surgery and came out amazed at what I could do. I feel almost back to normal and they helped put together a stack of things to continue doing at home on my own. I highly recommend either of them for your physical therapy needs."
Sep 14, 2020
From Google
"I had my left knee done Jan 6 and my right done July 13...so it's been a hell of a ride this year! I am so grateful to the staff at Auburn Rd for all their help and expertise in my recovery. I've been working with Robert Harrison who not only constant encouragement, knowledge and sensitivity to my situation have made such a great impression on my life. I can't thank him and all the staff enough for their kindness."
Sep 13, 2020
From Google
"I highly recommend Steppin Up Physical Therapy! I have been going there for both calf and achilles tendon issues from running. Therapists Cassey and Minda have been working with me. They both do a great job of laying out a plan and explaining to you what they are doing. In addition they give you exercises to do at home between visits, including good explanations of why and how. Everyone there is very professional and friendly which helps make a relaxing, fun environment. This includes Bethany at the front desk who also assists with ultra sound treatments and other office activities. I have been very happy with the results and have a much better idea of what I need to do to remain injury free."
Sep 10, 2020
From Google
"I have been here to Steppn' Up for several ailments. I highly depend on them for getting me back to my daily normal activities, and they haven't failed me yet. It was a joy to come in and see "my" same Therapist here on their post doing what they do so well. I make it personal bc dealing with the Therapist is good for me bc they know my pain level.... Thank You Steppin' Up, you received a "10" Star from Me."
Sep 10, 2020
From Google
"I am more than impressed with Steppin Up Physical Therapy! EVERYONE is so professional, flexible, and genuinely kind. My experience has constantly been positive as I’ve been there several times. Keep doing what your doing guys, y’all rock! Marcy"
Sep 08, 2020
From Google
"Tayler was so helpful in reducing the pain in my back from having two spinal fusions. She taught me exercises and, especially, turned me n to a great heating pad that keeps me from taking medication. All the staff have been professional and easy to work with. Great place to be! Peggy Jones"
Aug 31, 2020
"I just completed 6 weeks of therapy and I can't say enough about Steppin' Up. The staff and therapists, particularly James and Robert (who I worked with) were very friendly, caring, and efficient. When I didn't quite understand the directions, they were patient with me. They made me feel at home. I highly recommend them, no reservations."
Aug 28, 2020
From Google
"Steppin up has been a wonderful and exciting experience. From being referred by Alicia Shoup and dealing with my insurance company to the 4 therapist all special in their own way. Never a dull momemt makes me look forward for my next appointment.. keep up the good work.."
Aug 26, 2020
From Google
"I can here for hand and back pain wasn’t feeling the best I’ve been working with James and he has got me feeling wonderful in the middle of my treatment I’m feeling so much better and I really appreciate everything that James has done to get me back on the right path than you so much I appreciate it so much !!!"
Aug 25, 2020
From Google
"I started going here for my neck and nerve pain a while ago now. The front desk staff are the most pleasant people I have ever experienced, they make you feel really welcome and help you with anything you need. I have also seen a few physical therapists since being here, and everyone has been a real joy to work with. If you are looking for physical therapy I highly recommend giving them a call."
Aug 20, 2020
From Google
"This was my 3rd time going to Steppin Up and each time has been amazing. Everyone on the staff is super nice and caring!"
Aug 19, 2020
From Google
Aug 19, 2020
From Google
"I luv the experience the therapy n therapist ar Great!"
Aug 19, 2020
From Google
"The entire staff at the West Jefferson location are really nice and very professional. I had Jacob (intern student) and Nathan for my therapists and they were awesome. Extremely friendly and very concerned about my recovery from shoulder surgery. Thank you to everyone at Stepping Up and when I tear something up again I will definitely be back."
Aug 14, 2020
From Google
"Stepping up therapy is a great place for your therapy needs the staff makes you feel comfortable, they are professional and friendly. They got the job done Broke got me stronger and on my way to a better me."
Aug 14, 2020
From Google
Aug 14, 2020
From Google
"I had great one on one therapy and attention at Steppin' UP Physical Therapy! The entire staff are professional and friendly, helpful and sanitizing everything keeping it safe! Nathan really cares and takes the time to find out how your exercises are working for you, if they get easy he makes it harder! He also wants to know what still hurts or any other concerns you have about your treatment to get you better so you can enjoy the rest of your life pain free. I had to go in for a "tune up" had my SI adjusted and received a new exercise packet with clear direction on exercises to do at home. They really do take good care of you so you can be pain free and just live your life!!"
Aug 13, 2020
From Google
"Steppin' Up has a great staff to help you get back to normal. Sara at the Union Chapel branch takes an interest in helping and learning about new therapies to help you out! Highly recommend!"
Aug 11, 2020
From Google
"Last February I had a 2 level back fusion L4, L5, and S1. Early April, I began therapy with Sara and Kace alternately with much trepidation and fear. I felt very safe with the Covid protocols they had in place for every session. They were able to gradually build my strength , flexibility and restore my confidence. These ladies are " confidence builders ." They have helped me become more aware of my body and build my strength. I had a great session with Minda helping me get fit on my bicycle so that I may return to riding. I also enjoy the Palates class which in addition to the 1 on 1 therapy has aided in building core strength and balance. Today, August 10th was my last session and I look forward to attending Palates once a week from now on. I am very grateful for all of you."
Aug 10, 2020
From Google
"This was my first time having physical therapy at Steppin' up. Taylor was my initial contact therapist. I had heard her speak at a meeting I had attended and was very impressed with her and her presentation so when I needed physical therapy I decided to try Steppin' Up. I needed to strengthen my muscles so I could avoid some knee replacement repair. Between Taylor and Ashley I believe I went way beyond my expectations for strengthening my muscles. My range of motion improved a great deal also. They went above and beyond what the doctor had ordered to improve several identified problems. I loved the private rooms rather than being in one big room with lots of other clients. I would certainly recommend them to anyone needing therapy. Everyone was so nice and helpful including all the office staff. "
Aug 08, 2020
"This location is amazing! I love the privacy of the separate rooms and how attentive the staff is. Everyone greets you when you enter and keeps you smiling throughout your visit. My physical therapist was Ashley, but I have had appointments with just about every therapist. Each therapist is extremely knowledgeable and truly care about their patient’s wellbeing. I normally go to Indiana Physical but, after my experience here, Steppin up will always be my go to for PT."
Aug 07, 2020
From Google
"Amazing! I think Minda is a miracle worker. I was injured 5 years ago and have been to many therapists and doctors who couldn’t figure out what was wrong with me. When I first started going to Steppin up I was in severe pain, it was hard for me to sit, sleep, squat, walk, go up and down stairs, and more. After going to Minda for 3 months I feel like a new person. I can do all of my activities without pain. I still work on the exercises Minda gave me to maintain a pain free life. On top of her being a miracle worker she is super nice and fun, it didn’t feel like work at all. I also enjoyed all of the other staff. The girls are so sweet, and I loved going in and talking to them. I recommend going here for physical therapy, I wish I would have known about it 5 years ago. Thank you everyone at steppin up, but especially Minda. I will miss you all. 😊🥰❤️"
Aug 07, 2020
From Google
"Pamela is the greatest first point of contact person. Ashley is the greatest therapist ever. Makenna is an awesome therapist as well. These ladies all deserve a raise. Theyget you right. They are so thorough and informative. They listen to your issues and help to give you the told you need to get better."
Aug 06, 2020
From Google
"This was my second time going!! My therapists were Ashley, James and Maddie and everyone of them were very nice and talkative people and I recommend Steppin' Up to anyone!!"
Aug 06, 2020
From Google
"I went there with bad arthritis in both knees.They worked with me for 12 weeks.Give them a chance on therapy before you choose to get surgery there staff is great I would recommend them to everyone thanks again guys"
Aug 05, 2020
From Google
Aug 05, 2020
From Google
"When I first started my physical therapy I was unable to walk. My leg pain was so intense. However now I am able to run again! Thank you to Ashley for ALL your help!"
Aug 05, 2020
From Google
"This place is the best. The staff and therapists are so friendly and caring. The clinic was always clean. I worked with Ashley and Kelly. They were both awesome to work with, very nice and professional. They both helped me a lot, my pain is almost completely gone and they gave me the tools to continue at home so I don't backslide. Ashley even took the time to help me learn to use my own Tens unit so I can continue to get relief at home when I have a flare up. I would totally recommend them, and I will definitely go back if I ever have issues in the future!"
Aug 04, 2020
From Google
"Nice people James & brook who help me get back to life"
Aug 03, 2020
From Google
"Hi my names Jesse Allen and today was my last day at Steppin Up Therapy Calhoun st. My therapist was Christy Hankey and I must say shes the best therapist I had hands down, She showed how much she genuinely cared about my health and gave me alot of exercise advice and literature on how to do them, she's a great person whom I wouldn't mind having as a friend that's how comfortable she makes me feel, she really break things down when instructing me to do certain exercises and she helped me strengthen my legs and arms and I'm grateful I met her and the all around environment is clean, quiet, respectable and comfortable and they take great precautions in keep you safe from covid, I appreciate Steppin Up Therapy for hiring some beautiful ppl...Thank you..."
Jul 30, 2020
From Google
"They are a nice and caring group. They always made me feel comfortable. I was afraid to start physical therapy due to not being physically savi, however I was never made to feel like I was not around friends! Thanks Nathan for staying late to accomadate my schedule."
Jul 30, 2020
From Google
"I have had a great experience at steppin up, the therapists are great but I’d like to say how much I like my experience with the people up front, I was glad to see my buddy Pamela back today I hadn’t seen her for a while glad to see her back."
Jul 29, 2020
From Google
"The whole West Office Team is Great. They're kind, amazing, flexible, and most importantly understanding. Charis and Pamela are terrific receptionists and my Physical Therapist Kelly Spitznagel is a pusher, but won't push you off the cliff just to your full POTENTIAL."
Jul 27, 2020
From Google
"I’ve had a great experience at Steppin‘ Up! The therapists are excellent, explain things clearly, and work with you to help create a plan that works best to get you back to feeling your best. The front desk staff is so friendly, accommodating, and helpful—especially Charis! I feel genuinely so welcomed every time I walk in the doors and know I’m getting the best care. If you need PT, I highly suggest Steppin’ Up! 11/10."
Jul 27, 2020
From Google
"Today I completed my PT after a total knee replacement surgery 4 weeks 3 times a week. I want to thank Brooke Murphy and Christy Hanley they work very well together pushed me enough to get the job done I would also like to send a shout out to the young lady at the front desk Jess for being so pleasant every time I came in you guys keep up the great work"
Jul 24, 2020
From Google
"Thank you christy"
Jul 23, 2020
From Google
"I just finished my final day of therapy with Minda Lemmon. I've been going to Minda since 2007 off and on. Everytime I finish therapy I feel so much better without stiffness and pain. Thank heaven for our physical therapists."
Jul 22, 2020
From Google
"Excellent service, very professional, and knowledgeable. Excellent therapists!"
Jul 22, 2020
"Ashley Rager helped me get my planter fasciatias under control so I could enjoy activity in my life again. Thank you so much!"
Jul 21, 2020
From Google
"I was referred to Steppin’ Up for a knee problem a few months ago. I can’t say enough good about the entire staff. Bethany was always so welcoming at the reception desk and all three therapists that I saw were outstanding. I especially want to compliment my primary therapist Sarah Botts. What a professional she is!! My range of motion has noticeably improved and my pain level has become much more tolerable. I could not be happier with my experience and the outcome. I would recommend Steppin’ Up to anyone who needs physical therapy!!"
Jul 17, 2020
From Google
"In am truly delighted about the service the staff provides on my visits. I had my right knee replaced and will be back when I have my left knee replaced. I can not say enough about the PT people and the attention they give a client. I am so happy I choose Steppin' Up for my physical therapy. I will recommend them to everyone I know. Thank you Nathan, Kelly, and all the staff. I feel like I am part of the family. "
Jul 17, 2020
"Went in with severe back pain and within 2 weeks I was much, much, better! Sarah and the rest of the staff were outstanding! Always took the time to explain what they were doing and made me real comfortable. The stretching and strength exercises they gave me have been a great way to continue my healing. They are top notch!"
Jul 17, 2020
From Google
"I had a Rough start to this year. Breaking BOTH of my humorous bones ( which wasn't humorous at all ), and i couldn't have been more pleased to Step into the Jefferson facility. Everyone there was so very helpful. Thank You Kelley, Ashley, Pamela and your whole staff. They really have given me GREAT RESULTS!!! Thanks Again. Linda Dill : )"
Jul 16, 2020
From Google
"I would definitely recommend this place to anyone! Everyone is so kind! Tayler was my PT, she was excellent! I feel I gained a new friend! If I would need more therapy, I would choose Steppin Up for sure! Thank You!!!"
Jul 14, 2020
From Google
"Thank you Ashley for taking your time to show me how to get better. I forgot how it feels to not be in pain. Now I have very little hip pain and can now knit again. Every morning and evening I make time for me by doing the home work and it truly works. Ashley picked exercises that at first where a little painful but they did the job. Thank you so much for all you have done to change my life. Bless you and everyone at steppin up for being so kind. "
Jul 08, 2020
"Just finished some VERY helpful physical therapy that has greatly reduced foot and leg pain that was limiting my activity sharply. Nathan M is very knowledgeable and skillful, and was great to work with."
Jul 07, 2020
From Google
"James, Pete, and Ashley helped me with my shoulder injury faster than I expected. I feel great, thanks to steppin up physical therapy!"
Jul 07, 2020
From Google
"Physical therapy helped me get my life back. Enjoyed working with James, Pete, and Robert. They were all very kind and professional."
Jul 02, 2020
From Google
"I have had C-spine fusion c3 thru c6 anterior and posterior. Also Lumbar decompression and discectomy. When I first started therapy I wasn't able to do hardly anything. After my time with Steppin Up I've now recovered about 90 percent of my mobility and decreased my pain to just when I over do things. The team I worked with were very professional and helpful in my recovery. They made it fun to do which encourages you to do the best you can with it. I highly recommend Steppin Up Physical Therapy. Thank You everyone at Steppin Up!!!!"
Jul 02, 2020
From Google
"Jerad was an excellent physical therapist! I came in for pain in my back and feel so much better. He was so kind and had such a great sense of humor."
Jul 01, 2020
"My Dad complains of having his back pain for a long time and his doctor recommended him to go to steppin up physical therapy. My dad and I really love this place. The stuff were friendly and nice. My dad therapist was Brooke and she is kind and awesome!! She was extremely professional and I truly appreciated her kindness. Brooke was very professional and knowledgeable in her field. Brooke helped my dad got better and I am glad that my dad is not complaining of his back pain anymore. I would recommend anyone to this place."
Jul 01, 2020
From Google
"A few years ago I had surgery on my knee to repair a meniscus tear. This led to an array of issues that have still not completely healed. As a very active person by nature this was devastating to me. I had visited other PT places in the past, but had not found long-term results. After only 12 visits with Nate, I can happily say that I saw more progress than in the last 6 months combined. I am now running every other day, cycling in between, and cross training with little to no pain. Moreover, my running form has improved dramatically. Anyone who has lower leg pain or gait issues will benefit from a visit here."
Jun 30, 2020
From Google
"Using the southwest location I have used Steppin' Up Physical Therapy three times in the past 2 years. I found all the staff to be friendly, courteous, professional and just awesome caring folks. After the initial session, they scheduled and printed out the dates and time they thought would be needed to resolve the issue. Those that were not needed were canceled. I never waited more that a minute or two before my session started as scheduled. They communicated with my insurance company and doctor as needed. My most recent visit was for an issue with plantar fasciitis. Nathan and Chrais resolved that issue for me in an amazing way."
Jun 29, 2020
From Google
"Brooke really cares about her clients. She is very knowledgeable about what your insurance will or will not allow, how many visits, etc. She obtained all authorizations from my primary care doctor and communicated my treatment plan with him. I'm forever grateful! Thanks Brooke!"
Jun 26, 2020
From Google
"I simply cannot say enough about this place. Getting an appt without a doctor referral was easy. The receptionist was professional. The prices were very reasonable. I simply cannot say enough about my therapist, Ashley Rager. Her ( sometimes eye watering !) exercise have helped my frozen shoulder immensely. She never wastes your time. Recommend this facility with 5 stars!"
Jun 25, 2020
From Google
"I've been there 3 different times and everytime everyone there is nothing but amazing. It was an absolute please working with Ashley and Kelly this time around. They made sure I understood my exercises whenever they introduced a new one. Highly recommend anyone goes there for PT!"
Jun 25, 2020
From Google
"6 weeks ago I struggled to get out of the car and into the Steppin' up office with the help of my husband and walker. Today I walked out unassisted with my graduation certificate! The therapists worked very patiently with me, pushing gently to get "just one more leg left"! Robert was there the first thru the last day, encouraging the whole way. I had 2 other equally supportive therapists, James and Pete during this last month and a half. The whole stuaff were friendly, kind and congenial from Jennifer at the front desk to all who assisted me in recovering from my lower back muscular pain!! Thank you one and all. Even when I was in my must pain I could tell you cared. Lois Thomas"
Jun 23, 2020
From Google
"Nathan and the entire staff are friendly, knowledgeable and very helpful! I have deep muscle knots and pain and through dry needling and exercises, they are helping me feel better after years of pain! I highly recommend them!"
Jun 23, 2020
From Google
Jun 22, 2020
From Google
"This place is number 1!!!! From day one, the secretary treats you like a VIP the whole time you are there. Thank you Ms. Pam!!! She always has a smile on her face. The PT's are so patient and nice, with the goal of having your recover safely. Everyone has such concern and care for each of their patients. I HIGHLY RECOMMEND this place for your recovery! รฐยŸยค""
Jun 19, 2020
Jun 19, 2020
From Google
"Incredibly kind and knowledgable staff. I'm so excited about all the progress I've made thanks to this team!!!"
Jun 17, 2020
From Google
"Christy and Brooke were awesome!! They knew how far to push me to get me better! The whole staff is great. When I had insurance problems, they called the company and then worked with me so I could get my PT done. I will most definitely use them again if I ever need PT again. Thank you!!"
Jun 09, 2020
From Google
"Christy Hankey. Amazing help and wonderful people there who support and encourage you"
May 21, 2020
From Google
"I thought the place was great, and Jordan and Christy were pretty cool and very professional. Would recommend Steppin' Up Therapy to any and all Thanks guys for helping me with my recovery! :)"
Mar 19, 2020
From Google
"I had Pete and Robert help me with my physical therapy and both were great. All therapy had one on one interaction and I wouldn't change a thing. Thank you for your help!"
Mar 18, 2020
From Google
"I was very pleased with the care atmosphere and concern they showed and Natan really helped me with the difficulties I was having with my feet."
Mar 18, 2020
From Google
"I have visited several times to help with pain reduction for strongman competitions and it has been successful"
Mar 16, 2020
From Google
"The staff is very friendly and genuinely helpful. I went in for an issue that has bothered me off and on for multiple years; now I am in the best physical condition that I have been in a couple of years."
Mar 16, 2020
From Google
"This place and the staff is amazing!! I went in for vertigo/dizziness and they almost immediately were able to tell me what was causing it. I felt truly cared about, and even became friends with Nathan and Craig - both incredible guys. Most importantly they were able to help me get back to health! Would 100% recommend them to anyone"
Mar 16, 2020
From Google
"The staff here is awesome! Bethany, Sarah and Casey are amazing. I worked with the for a few months and saw drastic improvement."
Mar 16, 2020
From Google
"I had Pete and he was awesome! I now have a list of exercises and stretches to do to help my pain and it has helped a lot! This place was great I highly recommend it!"
Mar 13, 2020
From Google
"In just a few months the incredible staff at Steppin Up helped me walk and live pain free again. Thank you all"
Mar 13, 2020
From Google
"From the receptionists to the therapists you are treated with Respect and Kindness. They are TRULY interested and KNOWLEDGABLE in helping you get to your GOAL ! Jerad and Brook are the BEST !"
Mar 13, 2020
From Google
Mar 11, 2020
From Google
"I was referred to physical therapy after a total knee replacement. I had read many favorable reviews on Steppin Up and decided to have my PT done there. I was extremely impressed with the staff at the check in desk, as well as the personal, yet professional care I received from my therapist, Sarah Botts. I was given challenging, but reachable goals towards my rehab. As a result, I was able to return to my preop strength and walked without crutches, walker, or cane. I 'm back to living my life again! THANK YOU, SARAH BOTTS, AND THE REST OF THE STEPPIN UP TEAM!!!"
Mar 10, 2020
From Google
"By far the best physical therapy experience! Everyone is friendly and care about your well being. Also, the location is clean and organized. I would recommend Steppin’ Up to anyone looking for physical therapy, but this location will rock your socks off for sure!!"
Mar 10, 2020
From Google
"Referral from Dr. Matthew Robison of Aboite Podiatry post Achilles tendon surgery. I specifically asked for Nathan as had worked with him before with good results. Nathan and Devin provided excellent care and encouragement during my recovery. Big thanks to the Steppin Up crew also for their great service."
Mar 09, 2020
From Google
"After my stroke I had difficulty with my balance. I had problems climbing stairs and any kind of quick movements. With the help and guidance of Craig, I was able to adjust to and overcome most of my problems. I achieved the goals set for me and feel a lot more confident in getting on with life. Steppin'up was a great place to work and I couldn't be any more pleased with the results."
Mar 05, 2020
"Following back surgery (fusion @L4-5) I received a personal referral to Steppin’ Uo Watersong specifically to Minda Lemomon the clinic director. I worked with her for several months to strengthen my back.Not only did she take me through exercises on their Pilates-specific equipment but taught me exercise that I continue to do at home. Minda also has expertise in cycling and bike fitting. Prior to the back trouble that lead to surgery I rode about 2500 miles a year. Minda helped me get back to that level of fitness and beyond and I am riding regularly again. I am totally satisfied with the therapy I received from Steppin’ Up and Minda Lemmon. There are 2 other therapists and a receptionist/support person at Watersong....all were always friendly and welcoming when I went for therapy."
Mar 05, 2020
From Google
"Thank you Steppin'Up PT was great ! I went in before my knee replacement ..After Surgery with in 3 days I was in PT..Working with Devin ..he listend to all my consurens..Thank you to everyone at Steppin'Up ..🚶🏃"
Mar 04, 2020
From Google
"I came to Steppin" Up for PT after my rt. knee replacement. I spent a number of weeks working with Jordan and had great results from therapy and increased my general strength. They are a great group to work with and acturally make a difficult therapy fun. I will be returning shortly after my next left knee replacement in a couple of weeks. I look forward to working with them again."
Mar 03, 2020
From Google
"From day one, it has been a terrific experience. From the ladies at the front desk to the physical therapists, Steppin' Up has been a great place for me to work on my physical therapy needs. I have had the pleasure of working with Christy and Jordan. Both have been understanding, encouraging, entertaining, and all around amazing people. A huge shout out to the both of you for all of your empathy and encouragement. It has truly meant a lot to me. And to all of you at Steppin' Up, thank you for all of your spectacular work. Keep it up!!!"
Mar 03, 2020
From Google
"Go even without any problems, just for Pete's socks. He gives the best exercises. He really makes you work and the end results are fantastic. Robert has made my healing process amazing. Came in for a back problem without being able to do a single squat or touch my toes. Now i do squats and lunges on a daily bases and can stand and toe touch. Thank you for everything! #PROBERT P.S. seriously....the socks though."
Feb 28, 2020
From Google
"After several months at another therapist clinic for my lower back, I went to Steppin' Up Watersong on the recommendation of a friend. The staff is very courteous and professional. The therapists are top-notch. Each one brings a wealth of experience to the table (pun intended). I felt like the first clinic I was at simply looked at my symptoms on a chart and prescribed the course of action based on what the text book said. The therapists at Steppin' Up took time to really look at what my body was doing and developed a dynamic plan that changed as my situation changed. Within months, my lower back was doing much better and I was able to return to the activities I enjoyed doing. My first experience with Steppin' Up was so positive that when I began to have tendonitis issues with my ankles, I knew exactly where to go. I have just been discharged with almost 100% improvement. I highly recommend Steppin' Up Physical therapy."
Feb 28, 2020
From Google
"Robert was awesome! He was very helpful and he helped me with my hip replacement therapy. The entire staff was super caring and courteous and I would definitely recommend to a friend! "
Feb 24, 2020
"Personal, practical, & positive results along with friendly staff"
Feb 22, 2020
From Google
"I have been to steppin up a few times now! they have always helped us out when we needed it. My back is slowly feeling better and i didnt think it was possible..."
Feb 21, 2020
From Google
"I called I believe it was a Thursday and was able to schedule my first visit for Wednesday of the following week. This visit was an initial exam with Jordan Tait. I was impressed with the questions he asked and the things he asked me to do to assess my needs. He set me up for visits 2 times a week with Jared Brickey. Jared was fantastic, he started me out slow and gradually added new exercises. He was easy to talk to, always ready to answer any questions I had. At the half way point Jordan again assessed me. He was very pleased with my progress. I continued seeing Jared until my last visit when I was again assessed by Jordan who released me! I was given copies of all the exercises given and each one I did during visits. With corrections if doing them wrong. I am 83 and 1/2 years old so I did not move as easily as a younger person. Both Jared and Jordan were patient with me but made sure I was doing what I should! I have had therapy 4 or 5 times before and I have to say these two men are great at what they do! The atmosphere at the facility was great and friendly from the office staff as well as the therapists! You could tell they all respected and enjoyed working together. I would definitely return to this facility because of Jared, Jordan and staff and also it was so handy to where I live. I feel so much better, I am able to drive myself around again. This was impossible in the beginning of therapy as I was in so much pain it hurt even to ride in a car and my son had to take me anywhere I went, which wasn’t many places until I started to recover because of the therapy. I got my life back! Thank you Steppin’Up for having such great therapists on staff!"
Feb 21, 2020
From Google
"When my physician suggested physical therapy for my right hip bursitis, I initially balked at the idea and truthfully didn't think it would work. But, I agreed to it, and, having heard about Steppin' Up on WOWO radio, I signed up. Well, I limped into therapy the first day and was walking straight by about the 4th or 5th visit! I am amazed at the improvement and am practically pain free. The staff at Steppin' Up truly are professionals! EVERYONE is so nice and their methods for treatment have given me remarkable results! Thank you, Steppin' Up!! Great place!"
Feb 20, 2020
From Google
"Nathan has been dry needling me for about 6-8 months now. Every office visit is cordial, on time, and always excellent results. I always HIGHLY recommend friends and family to Steppin' Up. Great all around facility."
Feb 19, 2020
From Google
"Robert was great to work with, very professional."
Feb 18, 2020
From Google
"Most of the time I had Sarah and Heather once. They were very nice and professional. Everyone there were very nice and helpful. They have a very hard job because they have to hurt you to make you better. I have to respect them for that. Thanks to all."
Feb 16, 2020
"Sarah was amazing! She knows her stuff when it comes down to any shoulder problem! The whole entire staff was great!!! Shout out to Bethany, Kacee, Minda for being awesome everytime I was there. Disney music all day! But Sarah was wonderful and I'm glad that I went to Steppin up for my shoulder! Thanks Sarah!"
Feb 13, 2020
From Google
"I would like to share my experience with stepping up. I had fallen on the ice around six years ago and landed on my tailbone and for that period of time I have experienced low back pain every time I would bend over to pick something up Or even leaning over for a short period of time. I had always thought it was a bone issue but after going to steppin up therapy i found out that it was a muscle Issue. Ashley and Nathan Showed me the exercises I needed to do to strengthen my core. After doing those for two weeks there and at home I cannot believe how well I feel . Thank you Ashley and Nathan for helping me regain my ability to do the things I used to do. Ken Smith."
Feb 12, 2020
From Google
"I think I hurt my knee while walking on carpet at work. My foot stuck and my leg went forward. I had pain around my knee cap also some swelling above my knee. I could hardly bend my knee without some pain. It was hard to go down steps. Jordan did a thorough check of my knee the first day and gave me an exercise. He explained the knee needed blood flow and exercise was good. I now ride my stationary bike and do the exercises he taught me. I now can go up and down the stairs normally . I'm also walking better without fear of it hurting. I enjoyed my sessions with Jordan. Everyone is very friendly at this location."
Feb 12, 2020
"I came in for my shoulder and my back pain, and Robert helped me very much with needling and stretches. The staff throughout the office were all very kind and welcoming and I would recommend steppin up to anyone in need of physical therapy."
Feb 10, 2020
From Google
"The entire staff at Steppin' Up were fantastic from beginning to end. They are very personable and professional. I would highly recommend them if you ever need physical therapy. "
Feb 06, 2020
"From the moment i started physical therapy i've felt stronger. Every since i got hurt I've gotten weaker in my core, my back, legs and hips. So they've been helping me. The front desk lady's Jess and Pamela have made me feel welcome every time i enter wednesday and Friday's. Jess and Pamela always greet me with kind words and call me beautiful. I enjoy having them there when i enter."
Feb 05, 2020
From Google
"Ashley and Pete were incredibly attentive and reassuring from beginning to end. I was with Ashley in the beginning stages when my lower back injury was still fresh. Her massages hit the right spot every time and made a huge difference in my day after therapy. Pete has a knack of challenging me juuust enough to push myself but never overdoing it. Keeps me engaged so that time passes quickly, which was great when I was doing those dreaded planks. I improved so much with them I got discharged early. Highly recommend this group."
Feb 05, 2020
From Google
"Pamela at the front desk has been a WONDERFUL HELP as it came to setting up treatments for me (due to car accident injuries) and my daughter (due to a cheer injury) and walking me through how to work with the insurance claims. She is very knowledgeable about her job, very friendly and I often see her perform other duties (light cleaning, vacuuming, etc.) when I'm there. I was referred to Steppin Up by a friend and will be sure to continue to refer others in need...the staff are always friendly and the atmosphere is always comfortable as well! Thanks Team!"
Jan 24, 2020
From Google
"I was apprehensive if PT would help me with my tennis elbow. Boy was I wrong. Their techniques & equipment made it 90% better the first week. The therapist make you feel comfortable and create an environment that is easy to work out in. Thanks!!"
Jan 22, 2020
From Google
"I could barely sit, stand or lay down when I started PT and now I’m feeling pain free! Taylor, Devin, Kelley and Sarah were absolutely fantastic to work with, each brought their unique personalities which helped make healing even better. Who knew PT could be fun! If you need physical therapy I definitely recommend SW Steppin Up! Thanks to this wonderful group of people I can move through my days with ease!"
Jan 16, 2020
From Google
"All the therapist are very nice and personable. My therapist (Kacee) was a great listener and then came up with a plan to strengthen my knee and hips to relieve my knee pain. I loved the cleanliness, knowledge and compassion given to me."
Jan 15, 2020
From Google
"Had been dealing with a progressively worse sore shoulder for a couple of years. Initially went the ortho route. Received a shot that didn't work. Then they wanted to do a scan.....ect. ect. ect. Decided to go to Steppin Up Physical Therapy before going any further with the ortho route. My P.T. Robert Harrison had me doing pain free workouts at my gym after two appointments with him. I highly recommend Robert and Steppin Up Physical Therapy!!!"
Jan 13, 2020
From Google
"We can't thank Ashley Smith and Steppin Up Physical Therapy enough for the amazing care and treatment they gave to our son, Aiden. Ashley worked with Aiden for almost a year on issues he had wish his muscles from a long hospital stay, being bed-ridden, and from his medications. This created things like toe-walking, drop foot, muscle weakness, and range of motion issues. Ashley made each visit fun for Aiden, while making him work hard to reach his goals. She took great care in explaining what she was doing, implementing fun activities that were actually work (but Aiden just thought they were fun), and going above and beyond to make Aiden and our family feel comfortable with his treatments and progress, while making us feel like we were part of a family. Aiden just graduated from physical therapy, and was sad because he really loves going and having fun with Ashley. Everyone else working there were great and always made Aiden feel special too. Thanks so much for all you did for Aiden, for being a part of our team and working so hard with our little guy while making it fun for him!"
Jan 10, 2020
"I had Robert and Sarah B. as my therapists for my hip and leg muscle issues. They were both terrific. Each therapist took a slightly different approach, and I really felt the benefit from both. I truly appreciated their attention to my issues and their attack towards healing."
Jan 09, 2020
"I was experiencing chronic back pain the past 4-6 months. I went to a chiropractor and also tried massage therapy. Nothing seemed to work......until I met Ashley at Steppin’ Up. I started PT on December 5th and today I am pain free!! Everyone at this facility is friendly and seemed genuinely concerned with my recovery.......from the receptionists to the therapists. I highly recommend Steppin’ Up to anyone who needs physical therapy.....they are the BEST!"
Jan 07, 2020
From Google
"Robert did a great job! He asked questions and listened. If I have any future issues I will return."
Jan 03, 2020
From Google
"OUTSTANDING Thanks for getting my toe back to normal. Your staff is second to none. Your the best and only place I would go for any physical therapy. 5 Stars"
Dec 26, 2019
"Steppin Up is great for your physical therapy needs! The staff is all very friendly & welcoming! Robert & Pete really worked out my plantar fasciitis, making it so much more tolerable!! Check them out!"
Dec 18, 2019
From Google
"Rob did an excellent job."
Dec 18, 2019
From Google
"Great place to get help!! Friendly from walking in the door to leaving. No wait for appointments. Robert was my PT. He was knowledgeable and personable. I felt very comfortable in the open setting. By the end of my sessions I felt much better and was aware of what was necessary to do to continue progress on my part."
Dec 14, 2019
From Google
"Christy is the greatest she has help me so much she is so. Cool l am so glad to have meet her and all the others.But Christy is the goodies,😎♥️🥰🥰👁🥵😢😍❤️"
Dec 12, 2019
From Google
"Kacee and Minda were wonderful! They helped my knee to heal and offered excellent care. Thank you, Stepping Up!!"
Dec 12, 2019
From Google
"Minda and Kacee are wonderful! Highly recommend coming here for PT services."
Dec 12, 2019
From Google
Dec 11, 2019
From Google
"Outstanding therapists: knowledgeable and caring... excellent combination!"
Dec 06, 2019
From Google
"Minda and her team are the Best in town! Extremely knowledgeable and professional, no other choice, this is the place to go! Thanks for everything!"
Dec 05, 2019
From Google
Dec 05, 2019
From Google
Dec 04, 2019
From Google
"Though I've been with others who have gone to physical therapy this was my first PT experience as a patient. I was directed there, for neck pain, by my physician, who spoke well of them. Glad that I took his advice. My therapist was Nathan N. After a half dozen or so sessions, which included ultrasound, TENS and dry needling therapy I was astounded by the progress in the elimination of the issue, impressed by Natan's depth and breadth of knowledge, appreciated the one-on-one individualized service and the positive outcome. All staff members who I encountered were friendly, well-mannered and pleasant. If I should ever need physical therapy in the future it will be delivered by Steppin' Up! Excellent in every regard!"
Dec 04, 2019
From Google
"Great job! Staff is exceptional! Nathan did a wonderful job!"
Nov 21, 2019
From Google
"What an Awesome Experience!!!!! Pamela, the receptionist, greeted me and made my paperwork process so easy. She was extremely professional and I truly appreciated her kindness. My Therapist was Brooke and she also was very professional and knowledgeable in her field. I highly recommend Steppin' Up Physical Therapy for all of your PT needs. With Sincere Appreciation To the Entire Staff, M. Johnson"
Nov 20, 2019
From Google
"I really like coming to therapy, i have seen a improvement, with my problem. Very helpful with the questions i ask."
Nov 20, 2019
From Google
Nov 17, 2019
From Google
"Nathan was excellent. Listened, adjusted treatment as needed and gave appropriate exercises to do at home. Highly recommend."
Nov 16, 2019
From Google
"My husband Phil received therapy from Minda at the Watersong office. He gives Steppin'Up a five star review because Minda was able to relieve his neck pain and restore free movement to his thumb. Thank you Minda!"
Nov 13, 2019
From Google
"I have received 5 star treatment for lower back pain and core strengthening following three back surgeries. It was a joy spending time with Mindy, Heather, and Kacee. I especially enjoyed the back muscle massages. I would definitely recommend this location on Coldwater Road to anyone seeking help."
Nov 13, 2019
From Google
"I have received 5 star treatment for lower back pain following three surgeries. It was a joy spending time with Mindy, Heather, and Kacee. I especially enjoyed their back massages. I would definitely recommend this location to anyone seeking help."
Nov 13, 2019
"I have gone to Steppin Up a few times over the past couple of years. The entire staff is friendly and so knowledgeable! I have worked mainly with Craig, who is very professional, and his care and knowledge have helped me tremendously with both a knee and shoulder injury.If you need PT this is the place to go! "
Nov 12, 2019
"I had issues with my hips and shoulders, and the staff at this Jefferson location are the best ever! They are friendly, helpful and make you feel very welcome. Tayler Schortgen is the nicest, kindest and most gentle person I know. She helped me with my issues and made me very comfortable and explained all that she was doing without making me uncomfortable. I will go back to her if I ever have to again. Thank you, Tayler. Will miss your smile too."
Nov 10, 2019
From Google
"I had a great experience and felt 100% better by the time my therapy sessions were over. Minda is genuine and makes sure to address any problems you might be having. I could not have been more blessed to have her as a therapist. What a magical experience!"
Nov 07, 2019
From Google
"I went to Steppin Up because my back was keeping me awake at night and I needed to find relief. Tayler was so understanding and thorough that within a few weeks my back was no longer a problem and sleep came again. Stoppin Up is welcoming, caring and has very knowledgeable therapists that get right to the problem. Thank you Steppin Up!!"
Nov 04, 2019
From Google
"John or Jennifer were the first people I interacted with, they made the best first impression. They engaged easily in conversation and made you feel at ease and welcomed immediately. Robert was a personable and engaging therapist. He provided a variety of exercises until he found the right combination for me. Since he was an excellent motivator and often made me laugh the work was much easier and even fun. Having a good teacher is essential for me and Robert was very good at explaining both the how and why and when I didn’t understand instead of just repeating his explanation he found a completely different way to illustrate the concept. I really appreciated that! My shoulder improved dramatically with the dry needling treatments that Robert was very good at administering. I could not have had a better experience at Steppin Up Physical Therapy."
Nov 03, 2019
From Google
"Great staff! Great atmosphere for healing! Blessed by the service I received."
Oct 25, 2019
From Google
"Steppin' Up has wonderful one-on-one personalized physical therapy. Ashley was very friendly, professional and was dedicated to my recovery. "
Oct 24, 2019
"Steppin up physical therapy has been an awesome place to rehabilitate. Ive been getting treated for rotator cuff surgery which has been a scary experience when you start post op. But the staff at the calhoun office are hands down pros!! They are so friendly for starters. They explain evrything that your going through during a rough time in recovery and really care bout getting you back to your normal life. Also the girls at the front desk remember you personally after 1st visit. Seems like ive known them for a while. I totally recommend steppn up physical therapy especially the calhoun location. They are there 2help you during a recovery 👍👍👍"
Oct 23, 2019
From Google
"I absolutely love the staff at Steppin Up! I went to the office on Coldwater Rd for several different areas of treatment. My improvements were great and so helpful in my everyday activities. Everyone there is very professional but makes you feel like you're hanging out with friends as the same time. It was a warm and inviting atmosphere. You can tell they all really care about what they do. Im very thankful for all of their help."
Oct 19, 2019
"I had badly twisted my knee and the team at the Watersong location really facilitated my recovery. They provided the level of expertise that got me quickly back to my regular activities. Minda Lemmon was instrumental in setting a therapy plan that worked specifically for me. I would highly recommend her (and the rest of the team) to anyone requiring physical therapy. Thanks for all f your help!"
Oct 18, 2019
"I have required physical therapy before and received excellent treatment. That was my benchmark. Since then I had the good fortune of a recommendation to try Steppin up. I never do these surveys... ever, but the treatment and results I have experienced here are beyond my expectations. I mean way beyond! Kacee has been my primary therapist. She has the uncanny ability to to make changes in my treatment at the right time. My progress therefore is ahead of schedule.Minda Lemons is the hands on Director with physiological knowledge that can only be described as a God given gift. Together they are my Dynamic Duo. They work their magic in an atmosphere that is relaxed, lighthearted and cheerful. I have, and will continue to recommend these two professionals (Not forgetting the delightful Bethany, who greets you, scheduled you, and all around makes my day brighter). Bruce R Rowley"
Oct 18, 2019
From Google
"I Absolutely love coming here They are ALL HERE TO MAKE SURE YOU GET BACK ON YOUR FEET an GET BACK TO THE BEST.."
Oct 18, 2019
From Google
Oct 17, 2019
From Google
"Minda, Kacee, and Bethany are extremely personable and exceptional at their crafts. I saw immediate results upon my first visit. I continue to feel stronger with less pain after each visit. I’m an advocate."
Oct 17, 2019
From Google
"I came here for my back and shoulder and much better. I love coming in and talking with Jes. I appricate Carrie and Brooke for everythjng they have done!"
Oct 16, 2019
From Google
"Very helpful and kind. I would recommend this place to anyone. they do very good work."
Oct 15, 2019
From Google
"Before physical therapy I had severe pain in my elbows from tennis elbow. After surgery physical therapy helped get my range of motion back and strength back. All of the staff there is very friendly and caring. "
Oct 10, 2019
"I had been to another PT without any results on my heel/foot problems. It didn't take long and I started noticing improvement. Nathan is highly recommended for foot problems!"
Oct 08, 2019
From Google
" For months I had pain in my right shoulder and neck going around into my right ear & eye. That was not new to me, always a chiropractic visit or two would take care of it, but not this time. I went to an ear nose and throat doctor and they thought it was a plugged estastion tube, TMJ or muscular. I asked about physical therapy, if it could possibly help and they said it might. I chose Steppin' Up because my husband was going there for a groin pull and he was getting great results and their reviews online were excellent. I went for six weeks and I am a true believer in physical therapy I have no pain and know what to do to keep it from returning. Thank you Ashley, Madison & Nathan"
Oct 08, 2019
"They are the best and take good care of you and the best thing is they respect you and care and the speak both languages English and Spanish that helps me a lot add careers my right arm only 30% and now I can use it 90% and they're still working on it great job #1 STEPPIN"
Oct 07, 2019
From Google
"Great people giving high quality therapy. I will be confident recommending the Watersong location to anyone needing PT. Minda Lemmon has done a fantastic job getting me well. Thanks to all."
Oct 01, 2019
"Hi I would like to share my personal experience with steppin physical therapy I feel this this is my responsibility to appreciate and help people. This is the best place I ever went awesome professional team very nice environment very healthy and clean.The therapy really works for my planter fasciitis which was really painful for about 2 yrs off and on.So please try and let them help you believe me u r in good hands. Thanks Steppin team. Farhat Aftab."
Sep 27, 2019
From Google
"Love the south location my whole family has gone there. The staff is very friendly and very knowledgeable in what they do. A few things that stand out the most to me is my 86 year-old mother went there for a torn rotator cuff I did not want to get her surgery. She has been able to maintain to be surgery free and pain free with doing the exercises that were given to her as an at home maintenance plan. Secondly, Pamela is an amazing receptionist always friendly with a beautiful smile 🤗 ready to greet you as you walk in the door and let's not forget Jess also has an amazing smile it's always nice to go into a place of business to know that you will be greeted with a smile and that they actually enjoy their job."
Sep 27, 2019
From Google
"Hi my name is Gary and I utilized the facility, Steppin Up. I worked with Brooke ans she was phenomenal! Very hard but eager for me to get better. My first week I didn't care for her because she was a pusher and very firm with her decision making. Need tk bend, need to stretch ans then you hear thag voice "that's not right." But most important thing is a good communicator and if I ever have to havs physical therapy again, I would choose here because of Brooke! She was always on time. Brooke always had more confidence in me than I had in myself and always very concerned about my condition!"
Sep 26, 2019
From Google
"Kacee Kugler was the physical therapist that worked with me . She was awesome !!! Very patient and went out of her way to plan a program that helped strengthen my core muscles and ease my back pain. Kacee also was great at getting my tight lower back muscles loosened up with a deep massage. She was really professional and kind I would definitely recommend stepping up physical therapy to anyone having pain !!!!!"
Sep 24, 2019
From Google
"Staff welcoming; PT outstanding; not one complaint! Wonderful place!!"
Sep 24, 2019
From Google
"Very friendly staff Nathan was great. He made something painful go so much better with conversation and a sense of humor. I would recommend anyone to the Southwest office."
Sep 23, 2019
From Google
"I had knee replacement surgery and saw Ashley Smith at the Auburn Park office for therapy. She was very helpful and encouraging in my recovery efforts. She showed me new exercises at each visit and made sure I understood how to do them. She was very encouraging with words like, You are doing great, You are showing such improvement or Keep it going! Would recommend Ashley to everyone!"
Sep 23, 2019
From Google
"I was in tears struggling with extremely painful planter fasciitis for months. I had a two week trip to Israel quickly approaching and I knew I could not handle all the walking and hiking in my condition. A friend referred me to Steppin’ Up. I seriously had doubts that my pain could go away. I had let it go on for so long and it was so painful. Well, I am thrilled to share that I returned from Israel two days ago and I was COMPLETELY PAIN FREE the entire trip!!!! My doubts were shattered! My experience at Steppin’ Up was amazing. I had one on one service each appointment. The staff was super friendly, and I never had to wait for my appointment. As soon as I walked in the door they took my back for my treatment. Thank you Steppin’ Up for such a wonderful experience."
Sep 23, 2019
From Google
"When started there I was in pain. Now I can move alot more. They are very friendly and professional. like working with Jordan. He pushes me to reach my goal. I'm thankful for them."
Sep 22, 2019
From Google
"My experience with the therapists at Steppin Up has been great. I have to say this Coldwater location treated me as if I was the only client they were treating. Once I started doing activities at home that they were teaching me really made a big difference in my improvements. I would say to anyone looking for treatment should check out Steppin Up on Coldwater. Oh and today I received my orthopedics. Minda did a perfect job of getting me fitted perfectly."
Sep 18, 2019
From Google
Sep 16, 2019
From Google
"I had the most wonderful experience at steppin up. I will admit I was a little worried when i first came in but Christy Hankey made me feel so comfortable. I was in alot of pain from my car accident and the staff in general were so nice and made me feel right at home. Christy is the most awesomest person and physical therapist. And thanks to her strengthening exercises and the expert dry needling of Brooke Murphy I am doing so much better. Thanks girls i will recommend you to everyone.💜"
Sep 12, 2019
From Google
Sep 12, 2019
From Google
"Pete and all of the therapists are wonderful. Always welcoming and pushing just enough to keep me improving steadily. They gave me the tools needed to keep improving at home. They are extremely supportive. I thank all of you at Steppin Up!"
Sep 11, 2019
From Google
"The day after my injury, I called steppin up for an appointment ASAP. The only location they could get me in was at Auburn Park with Robert. As this was my first foray into PT, I was a bit pessimistic and not in great mood. We had to do an assessment to gauge my range of motion, Robert was super cool and was very attentive to my treatment. By the end of the session, he had given me at home exercises, hit me with a TENS unit and a massage. My back still hurt immensely, but it did feel better and Robert gave me a clear plan to follow and provided good notes to take to the more convenient West Jefferson location. To be honest, I was a bit bummed to go to west jeff because Robert was super awesome. But I later learned that the staff at both locations are PHENOMENAL! thank you again robert and everyone at Steppin up!"
Sep 11, 2019
From Google
"Place is fantastic. They got me in quickly after a sudden back injury. I had appoontments with Tayler Schortgen and Ashley Smith who were both fantastic to work with. They both truly cared about me and my recovery to make sure we were doing the best we could to get me back to my movement before my injury. Im still doing exercises at home and my back is slowly but surely getting there. Thanks again!"
Sep 11, 2019
From Google
"Referred to Steppin'Up by my doctor in Feb. 2018 for a sciatic nerve pain in my right leg, was evaluated and determined I damaged my SI joint and after my first session was the first night I slept in 10 days. I had several staff members and eventually had Craig Van Der Maden work with me for 4 months and was fully healed. Followed that in June with a stem cell injection in my right knee and came back to Craig for my rehab. In August I was back playing golf and bowling in the fall. Now one year later I am pain free and the knee actually feels better than a year ago. Thanks to Steppin' Up, their staff and Craig. You guys are the best!"
Sep 10, 2019
From Google
"FROM THE DAY I CALLED TO MY LAST VISIT EVERYTHING WAS GREAT. VERY FRIENDLY AND VERY KNOWLEDGEABLE, RECOVERY WAS A LOT EASIER THIS TIME BECAUSE OF EVERYONE AT STEPPIN UP. I HAD MY OTHER SHOULDER REPAIRED A FEW YEARS AGO AND WENT SOMEWHERE ELSE FOR THERAPY AND IT WAS A NORMAL DOCTOR OFFICE FEEL AND I LEFT UNHAPPY. THANKS TO JESS AND PAMELA AND JERROD AND BROOKE. GREAT JOB TEAM THANKS AGAIN AND ILL SEE YOU AGAIN ABOUT DEC FOR ROUND 2 WITH MY OTHER SHOULDER!"
Sep 09, 2019
"Jordan was great, explained everything we were doing and why we were doing it. I love the fact that it is one on one unlike some other physical therapy places I have been to. At the end of the session I was always asked if I had any questions. "
Sep 08, 2019
"I came to Steppin Up with tennis elbow in both elbows. I went through therapy with PT Craig Van der Maden. He was amazing and fun to work with. He explained what tennis elbow is and the process to treat it with scraping, exercises and therapy options such as electrodes and ultrasounds and dry needling. I would highly recommend Steppin Up and Craig!"
Sep 06, 2019
"Nathan and his team are awesome to work with and the staff is very friendly, nice bonus with private rooms for therapy. Would definitely recommend them to my family and friends and will go back if I ever need therapy again!!!"
Sep 05, 2019
From Google
"I have worked with both Emily and Tayler with amazing results. I felt like family when I came here. The office even set up a payment plan for me and worked with my insurance. Their offer for follow-up care as needed is much-appreciated!"
Aug 26, 2019
From Google
"Christy has been working with me for about a month now and she has helped me with my lower back pain. She is beyond awesome and a total sweetheart! The entire staff is very nice and will put their patients first. Thank you Emily and Christy for your amazing work!!"
Aug 22, 2019
From Google
"Christy is amazing and Emily too thanks ladies for showing me there is a way to cope when I didnt have another option."
Aug 22, 2019
From Google
"I was referred by my PCP for long term (and increasing) foot pain of unknown origin. I spent six weeks with Nathan and Craig, getting treatment and doing exercises. I continue to do the exercises on my own; and, though not yet completely pain free, my foot is finally MUCH better. Everyone at the Auburn Road office was friendly and helpful, and I never felt anything but welcomed. Thank you all so much!!!"
Aug 22, 2019
From Google
"When I first started at Steppin'up, I was having very bad pain...taking much stronger medicine that I cared to take. I am now totally pain free thanks to steppin' up!"
Aug 16, 2019
From Google
"I would definitely recommend Steppin'Up Physical Therapy. Nathan Notter was my Therapist. He is very knowledgeable and experienced. Nathan was able to help me with my balance. Thank you Nathan and Steppin"Up!"
Aug 15, 2019
From Google
Aug 15, 2019
From Google
Aug 15, 2019
From Google
"Went for a painful right knee stemming from a fall. Was not getting better on it's own and was inhibiting movement and activity and ability to walk properly. A friend suggested Steppin' Up so I called and scheduled an appointment, not knowing what to expect as this was my first experience with PT. Craig, my therapist was professional, knowledgeable, patient, and encouraging. He continually worked with me on techniques and movement to strengthen my knee and leg. He changed the activities so things never got repetitious or monotonous. I was given strengthening activists to take home and do, and was frequently evaluated for progress. It was not only a helpful experience, but fun! My knee is so much better now, I can do pretty much everything I did before without pain, and will continue to work on strengthening my knee with the clear instructions and follow up exercise program designed for me by Craig. The whole staff was friendly and helpful. I am so grateful for my experience at Steppin' Up and highly recommend it for anyone with a need for Physical Therapy. "
Aug 14, 2019
"Kudos to the south location. The staff was charming and friendly. Shout out to Tiffany and Christy. These two dolls were absolutely amazing with my therapy. Very knowledgeable and answered every question or concern that i had. If therapy is ever needed again i will return to Steppin' Up."
Aug 07, 2019
From Google
"Brook is absolutely wonderful. I really enjoy the time i spent with her. I would recommend steppin up to anyone who needs therapy"
Aug 07, 2019
From Google
"I went in for my initial assessment in June. I had been diagnosed with a rotator cuff injury and chose physical therapy over medication. I was unable to lift my arm over my head to comb or brush my hair. Jordan developed an exercise program that my physical therapist, Christy H. took me through step by step. I appreciated that she explained each exercise in detail & made sure that I performed each one with the correct form. I also appreciated that Jordan and Christy answered any question that I had about the purpose of each exercise. I finished my physical therapy in July with the ability to lift my arm over my head &the ability to comb &brush my hair. I was given a set of exercises to do to strengthen the muscles in the affected arm. I am still improving. Thanks for your support."
Aug 06, 2019
From Google
"Just recently finished my therapy for a rotator cuff issue. Everyone at Steppin Up was friendly,helpful,courteous and professional. Taylor was my therapist. Very knowledgeable, easy to talk to and work with. She made the entire experience a good one for me. Warm and caring and sincerely interested in helping me improve my quality of life !!! She is great !!! I would not hesitate to call her at any time in the future to ask a question or ask her opinion on any related issue ! If I could give 10 stars I would ! Connie Seipel"
Aug 06, 2019
From Google
"The physical therapy at SteppinUpp has been outstanding. Jerod and Jordan did a wonderful job getting me in shape and providing me with excellent information. I was sad to leave after 6 quick weeks of therapy. I will greatly miss the staff and clients. I plan to drop in and see how everyone is doing. I will strongly recommend Steppin Up to family and friends that need therapy. Great Job !!!!"
Aug 01, 2019
From Google
"Going to Steppin' Up Physical Therapy was the best thing I have done for myself in a long time. I have been living with back and knee pain for a few years now. But because it went and came, I always found an excuse for the pain until one day, I found myself needing a walker and cane to get around. The staff listened to what I had to say about my pain, evaluated the situation and worked up a plan for the therapist to do there with me and one for me to do at home. Even the best program will not work if you don't put in the time - YOU HAVE TO DO YOUR PART AS WELL. I met with Jerad, my therapist, twice a week. Yes, sometimes there was some pain in doing the exercises but I felt great afterwards. I am happy to say that I no longer need to use my cane. Imagine what you can do with all the money you will be saving now that you don't have to buy pain pills, ointments and YES, a walker. I know I could kick myself for not going sooner. Go to Steppin' Up Physical Therapy and I'll see you on the dance floor. "
Jul 30, 2019
"Today was my last Therapy Treatment, let me just say I don't want it to end.. it really is a joy going to Steppin Up bc the staff is awesome & the Therapist is really concerned about me getting to a place in life where I don't have any pain & able to enjoy my life to the fullest.. Thank you Steppin Up Physical Therapy 💞"
Jul 30, 2019
From Google
"Christy is so great. I came to SUPT for my neck and back and she has been great. She is so funny and it's been a pleasure working with her. Jes at the desk is so helpful and nice."
Jul 29, 2019
From Google
"Friendly and easy to schedule. Very experienced and right to the task of fixing my shoulder. Explained everything very well also. I would recommend the jefferson group to all!"
Jul 23, 2019
From Google
"Appreciate the professionalism and personal care received at Coldwater Road facility. Minda Lemmon is very thorough and caring. Appreciate all the staff I met there and their friendliness! Thank you!"
Jul 19, 2019
"All of my physical therapy sessions have been helpful. Before physical therapy, I had very much difficulty doing many of the things with my legs that I can now do with more ease (such as pushing with them and even light jogging). They have a very friendly staff and it is easy to feel welcome. The physical therapists knew what they were doing and i trust them with my rehabilitation."
Jul 18, 2019
"Besides working with me at their location, to relieve my back pain, they provided me with a doable exercise routine for my home. The combination of helping me out at their location, and exercising at home is what has helped me to solve my back pain issues. Give them a try."
Jul 17, 2019
From Google
"Great place for ALL your Physical Therapy needs. The staff is GREAT and makes you feel welcome as soon as you walk in the door. The treatment I received was very helpful in my recovery. Ashley and Nathan were both very accommodating to my needs in getting me back on my feet and back to work. I recommend Steppin Up Therapy to EVERYONE. I have used this facility in the past when I had my neck fused, the Dry Needling was the greatest . Just go there to say Hi, they can answer all your questions about what they can do for you. I would rate Steppin Up Therapy a big fat 5 stars. Do not hesitate, Go as soon as you can, you will feel so much better if you do. Let them know Micki told you. 👍👍👍👍👍 5 thumbs up."
Jul 15, 2019
From Google
"What an amazing difference in quality and care giving compared to other pt I’ve been.From the moment I called I’ve been so impressed as to the care and concern that staff has in working to get my neck up and running like it should Taylor is amazing so very helpful thank you again stepping up"
Jul 12, 2019
From Google
"I began physical therapy with tendonosis and bursitis in my right shoulder. Shoulder pain limited my range of motion, limited how high I could reach, and interrupted my nightly sleep. Steppin' Up diagnosed my shoulder issues and developed an exercise regimen that has eased my shoulder pain considerably. I now have restored my range of motion, am able to reach high places, and can sleep without shoulder pain awakening me. While the pain has not gone away entirely, it is greatly reduced and barely noticeable and will continue to fade as long as I do the exercises.. My thanks to Ashley and Craig and others at Steppin' Up who helped me avoid surgery and pain meds with their effective PT approach."
Jul 09, 2019
From Google
Jul 08, 2019
From Google
"My physical therapy coaches were very encouraging, patient, and seemed to be genuinely concerned about my health. They gave me exercises to do at home which helped me to improve quicker if I consistently did what I had learned during my physical therapy sessions. I highly recommend Steppin' up physical therapy and Fitness."
Jul 03, 2019
From Google
"The girls have been doing Physical Therapy since they both started crawling. Both did 1st steps till they were 3. Then we started at a different Pediatric Outpatient Rehabilitation facility till the end of their 2nd grade. I felt that the girls weren't making any improvement in the 4.5 years we'd been there. So, I made a tough decision to pull them out physical therapy there & let God take over. I've been doing my own physical therapy here 3 times a week since April & found out how much I love these incredibly amazing people. I just felt lead to see if they help kids too! My journey with them has been incredible and very healing and somehow I just knew that these therapists were the right ones for my girls too!! So, since April, Kennedy & Peyton, have been doing their physical therapy with Steppin' Up Physical Therapy and I already have witnessed my girls super major improvement. Kennedy's feet & legs were in pain all the time, standing on her tippy toes, double stepping and unable to even handle riding her bike with training wheels. Kennedy has rarely walked on her tippy toes, uses the stairs like we do & can confidently ride her bike with training wheels amongst less nights of pain throughout her legs and feet due to her mild cerebral palsy. Peyton's getting there. She's made improvements too. I don't know how to explain her's to you but we all have made such amazing strides with these amazing therapists. I just had to share this with you as this has become very much a joyful time for us Schumaker Girls! And to think they've been there for only 2.5 MONTHS! Thank you so much Stepping Up Physical Therapy!"
Jul 02, 2019
From Google
"Everyone is so good at what they do, I couldn't even hardly walk when I first came in but after 6 weeks I feel like I'm back to my old self thanks to the well trained staff everyone goes out of their way to help! Thanks to all."
Jul 01, 2019
From Google
"I had three different people working with me and my tired and aching body. Jordan.. Carrie.... And Christy. Stuck by me and taught me how to use my body in the correct way. Now I have no pain my balance is so much better. I bend without falling now. Thanks to three amazing people. They even mailed me a card to remind me to do my exercise. Thanks to stepping up and their wonderful workers."
Jun 28, 2019
From Google
"Steppin' Up on Coldwater Rd. with Minda is the best therapy place to go. Everyone in the office is cordial and willing to assist with any needs. It was a pleasure to do therapy if you can say. "
Jun 27, 2019
"Excellent customer service in every way! Also, the therapy was successful and I was provided exercises and tools to continue strengthening my treatment area. I highly recommend Nathan and his team on West Jefferson Blvd."
Jun 27, 2019
"Last year I was in a bad car accident that left me feeling hopeless. I was living with migraines and severe neck pain. Steppin' Up was there for me at my lowest point. They went above and beyond my expectations! Ashley was an amazing therapist that genuinely cared about my situation. All of the staff there are incredible people who truly enjoy their profession. I had a wonderful experience at Steppin' Up and I would highly recommend them to anyone!"
Jun 21, 2019
From Google
"After my accident I had 3 separate surgeries. It was a very difficult time for me as I was in the hospital and couldn't put weight on my hip/leg for 4 months. When I had my 1st appointment with Steppin'Up I was scared. Not only physically but also emotionally. Taylor and later on Ashley put all my insecurities to rest. They both not only helped me with the physical therapy they also helped me emotionally. Taylor and Ashley you both are wonderful women. I thank you from my heart! I truly feel blessed to of had the both of you in an extremely difficult time in my life!💛"
Jun 20, 2019
From Google
"I attended one of the free shoulder workshops. It was informative and the staff was very professional and enjoyable to work with. I would recommend them!"
Jun 18, 2019
From Google
"The Steppin up team at Coldwater Watersong is second to none!!! Minda Kacee and Jennifer all were very professional EVERYDAY... even those 7am mornings @ -15 degrees below zero... the personal touch and compassion definitely aided with my rehabilitation... THANK YOU!!!"
Jun 09, 2019
From Google
"I had a wonderful experience at Steppin’ Up! Tayler was friendly and knowledgeable, and helped me to correct both my pain but also my posture, helping to prevent future issues. She was able to help me with the acute pain, and also empowered me with the tools to continue to help myself heal and take care of my body after my therapy ended!"
May 31, 2019
From Google
"Thank you Lord! I have my freedom back! No more walker no more cane no more driving Ms Daisy, although i still have 3 weeks of physical therapy left it's getting better despite the fact I started 3 weeks late. Thank you to my therapist Jared and Jordan. I'm truly blessed. 6 weeks ago i underwent one of the most horrific surgeries anyone could undergo...total left knee replacement surgery. I didn't think i was going to make it, it was ugly y'all BUT these two had patience with me and although i didn't like what they were asking of me i did it anyway trusting they knew what they were doing and guess what... THEY DO! Now for the right knee but no rush right guys. At least i know who to go for therapy not only are the therapist knowledgeable but their staff is AWESOME front desk ladies super patient which makes the whole process doable. #steppingupphysicaltherapy #fwo #manolo"
May 30, 2019
From Google
"The staff was very caring and sensitive to my needs. They always took an extra measure in treating me and was able to resolve and help with my issues. I highly recommend Steppin' Up to anyone who wants to get positive results in their therapy treatment."
May 30, 2019
From Google
"I've had a fair amount of physical therapy over the years and SteppinUp is without exception the best most qualified place I've ever been. Fort Wayne is lucky to have this place. Brooke M. even identified the cause of my Drop Foot and got me referred to a place that could fashion a brace to help me not fall. Something I've mentioned to every Doctor over the years and not one ever figured out. Brooke knows her business and I am so grateful to finally know "why" and what I can do to resolve it. If you need some PT, this is the place to go."
May 23, 2019
From Google
"Outstanding therapy group. Minda Lemmon had been our chosen therapist through two knee replacements, two shoulder surgeries and a couple of other issues over the space of 10 years. Can't say enough good about her!"
May 21, 2019
From Google
"Ashley is awesome !"
May 19, 2019
From Google
"This is my second time that I've been treated at steppin - Up, as far as I'm concerned the professionalism and dedication to the patients is amazing. From the time that you walk through the door you can feel the relaxed friendly atmosphere, Ashley Smith and Christy Hankey are two amazing people to work with, not to leave out the rest of the staff everyone is great. I would definitely recommend Steppin-Up to everyone. Thanks for helping me with my fast recovery. Jody Waugh"
May 08, 2019
From Google
"Taylor, Nathan, & Ashley are AMAZING!!!!"
May 06, 2019
From Google
"First I want to thank everyone for making my time there something I looked forward to going. All the girls were so professional and welcoming! Thanks to their care I am finally on the road to recovery. I would very definitely suggest Steppin Up for therapy. I will always mention you to anyone that is needing physical therapy. It was a positive experience and appreciate all the professional care I was given! Katie Griffin"
May 04, 2019
From Google
"I recently completed 11 weeks of PT, during which my therapists focused on helping me regain strength and ROM after a total ankle replacement. Craig and Nathan, in particular, were very thorough and motivating in their efforts to help me regain my mobility. Their sense of humor helped make physically challenging exercises more tolerable. : ) EVERYONE (Jo, John, Matthew, etc.) at Steppin' Up PT was friendly and caring. I am pleased with the progress I made, and very happy that I chose Steppin Up for my PT needs!"
Apr 29, 2019
From Google
"Kacee was very nice to work with, I actually enjoyed going to my therapy appointments. Minda and the entire staff at this location was friendly and helpful and a pleasure to work with. I have recommended Steppin Up to others and will continue to do so. Anne S"
Apr 26, 2019
From Google
"The staff and therapists were all exceptional in everything they did. If felt more like a visit to a friend's home than a PT appointment. The facility was always clean and they always did what ever necessary to make sure I was comfortable. All of my questions and concerns were promptly addressed and they're very flexible with scheduling as well. I was referred to them after my knee surgery. When I first started the pain was almost unbearable at time, however, by the time I completed my sessions, the pain is almost non-existent, yet my agility has returned and I am confident about continuing to do the home exercises and I will get back to my regular gym workout with just a little more time. I am 100% confident that, regardless of the reason you'd need PT, they have the skills, expertise, and patience to help you heal and recover quickly. Of course, if you're not willing to follow through on their recommendations, then your results may not be what you desire. Take a proactive approach to your healing and you may even surprise your Dr."
Apr 25, 2019
From Google
"This is the best place for PT in Fort Wayne and beyond! My doctor recommended I go here after my total knee replacement, and they set me up for spectacular results during my recovery. It was hard work, but they worked with me and pushed me to my limits based on my determination. Minda, Casey and Jennifer take your recovery very personally... I recommend them to anyone looking for a PT in the Fort Wayne area! I can't thank them enough... but I will be back in a few months after my other knee replacement!"
Apr 24, 2019
From Google
"friendly, professional, so thankful for all they have done for me!!"
Apr 16, 2019
From Google
"Great support in physical therapy, one on one, care for each client. Each therapist is skilled in assisting each patient according to that patient's particular needs. Staff is very patient and gives positive reinforcement to each client to encourage continued progress in their journey toward healing and 100 per cent recovery!! This is my second time using Steppin' Up Physical Therapies for recovery from a cancer surgery and a fall on ice this February, 2019. Jason, Nathan, Craig, Jo, John, are some of the staff! Super people to help you get back to normal or as close to normal as possible!"
Apr 13, 2019
From Google
"Nathan and Ashley were great in helping me get stronger after surgery! Would reccomend this place to anyone, it is such a clean and friendly facility!"
Apr 09, 2019
From Google
"Minda took the time to listen to all my concerns. She (along with all the staff) were always upbeat and light-hearted, which made my PT sessions really fun. I was in therapy for 6 months, and left feeling like a friend rather than just another client. Outstanding therapy!"
Apr 07, 2019
From Google
"I have the highest praise for my experience at Steppin Up. When I first went to the facility on Coldwater Road I could not walk without severe pain in my back and leg. After the first couple of treatments, and following the exercise instructions I was given I started improving. Within 8 weeks my pain was gone and I could function normally. The possibility of surgery was eliminated. Minda, Casey, and Jennifer made my visits enjoyable. I was treated like family and not a patient. Some people think of physical therapy as a type torture. My treatments were enjoyable and I actually looked forward to the next one. I will miss them. I will definitely thank my doctor for sending me here."
Apr 05, 2019
"After having a total knee replacement I went to Stepping Up for rehab and had great results. The facility is real nice and all of the staff I interacted with were great. I will definitely use them again if the need arises ."
Apr 04, 2019
"Jordan and Carrie are Awesome!! Thanks to them i feel better and i now have the tools i need to continue improving the functionality of my knees and hand! Thanks again for all your help!! 🌟🌟🌟🌟🌟"
Apr 03, 2019
From Google
"I finally have a physical Therapist to call my own (Nathan Notter), and the professional staff (Brittany) at the Steppin’ Up Southwest location, makes it enjoyable to go through physical therapy! The BEST advice I can give to anyone being referred by your doctor to get physical therapy, is to take it into your own hands and choose were you want to go. This location will be where I will go for ALL of my Physical Therapy needs in the future. My appointments were at 10:00am, and therapy started the minute I walked in the door....No waiting, ever! I saw Nathan for Plantar facia, and when he started the therapy the range of motion I had was poor, and my feet were killing me, after 12 visits I was amazed at the relief it provided in my daily life! He gave me a simple at home plan to follow upon my “graduation”. He also does dry needling, if you have tight muscles....give this a try! I can’t thank Nathan and the staff at this location enough! “I would defiantly recommend Steppin’ Up Southwest location to family and friends!"
Apr 03, 2019
From Google
"Leaps & bounds better than other physical therapy companys I've been treated at. The staff is very friendly & knowledgeable. Ashley S. is very efficient & caring. I look forward to my appointments with her each week!!"
Apr 02, 2019
From Google
"Christy and Nathan are very professional and have provided great care to me the past five weeks of my therapy. I would highly recommend them and Steppin' Up physical therapy. "
Mar 29, 2019
"Everyone is incredibly friendly and amazing at their jobs. I went in with almost no range of motion in my left elbow and after a week had the majority of movement back. Highly recommend!"
Mar 29, 2019
From Google
"Working with the staff at Steppin' Up was a positive expererience for a negative situation. Pamela's memory amazes me! She is VERY efficient. I truly appreciated Emily's "cheerleading" and encouragement. I would have preferred NOT to have had a broken knee but since it happened I'm truly grateful for the training and support I received from ALL of Steppin' Up's staff. Mary H."
Mar 25, 2019
From Google
"I went to Steppin’ Up, West Jefferson for tendinitis in my foot and had nothing but great experiences at every appointment. My therapists Tayler and Ashley were compassionate and completely professional and were always on time . The front desk was super friendly and helpful with scheduling and billing - very accommodating. The ladies used ultrasound therapy, Tens therapy, massage and a regimen of exercises to heal my foot in just a few weeks. I truly can’t say enough about my PT at Steppin’ Up. I liked it so much that I am scheduling again from my recent shoulder surgery! 6/12/19 Still loving Steppin' Up West Jefferson! I had my PT here after my shoulder surgery and I feel great!!! I am in NO pain and I have most of my range of motion back after surgery, Ashley, Nathan and Karas were really attentive to what my shoulder needed and did what was necessary to help me feel better. I love this place and will definitely be using them in the future if needed after another surgery/injury."
Mar 22, 2019
From Google
"The staff at Steppin' Up was remarkable in their friendliness and their thoroughness in explaining procedures and exercises. The various Pilates exercises were especially helpful in stretching and strengthening my muscles. They took personal interest and really cared about the progress I was making. I looked forward to coming because of their genuine care in helping me "stretch" myself to becoming better."
Mar 21, 2019
From Google
"I had physical therapy for 4 months after stem-cell treatment of my torn rotator cuffs. The staff was amazing! They were professional, warm, and very good at what they do! They felt like friends during the long healing and strengthening process. My healing has been successful thanks to their expertise, and I’m so very thankful!!!"
Mar 16, 2019
From Google
"Excellent Staff and Services. I am very pleased with the therapy I received"
Mar 16, 2019
"(Translated by Google) Pamela, the receptionist, is a very kind person. It is a pleasure for me to go to therapy. Jordan, my therapist, is very kind and I like how she treats me because she speaks Spanish, understands my discomfort very well, and helps me with my exercises so that I do not get hurt but help me feel better. Stacy is a very nice little girl, she worries about calling me in Spanish to remind me of my place. It's always a pleasure to go to Steppin 'Up. (Original) Pamela, la recepcionista, es una persona muy amable. Es un placer para mi ir ami terapia. Jordan, mi terapista, es muy amable y me gusta como me atiende por que habla español, entiende muy bien mi malestar, y me ayuda con mis ejercicios de modo que no me lastime pero que me ayude a sentirme mejor. Stacy es un muchachita muy amable, se preocupa en llamarme en español para recordarme de mi sita. Siempre es un placer ir a Steppin' Up."
Mar 14, 2019
From Google
"My third fall on the ice this winter sent me into the doctor for xrays and pain meds and he sent me to Steppin' Up Physical Therapy where after about two months I am pain free and following through with a new workout regime at the Y to help reinforce the progress I made during PT. And - Wow! What a great group of people. Had fun talking to the staff and they tolerated my stories and jokes well. Nathan was a great encouragement. The very best Physical Therapy group I have ever been to! This is where you want to go if you need physical therapy!"
Mar 14, 2019
From Google
"Craig, Nathan, and the Steppin' Up team at Auburn Park Drive worked with me and gave me everything I needed to get back to doing everyday activities. I can't thank this team enough!"
Mar 13, 2019
From Google
"When I first came along to this facility I was in much pain. I couldn’t really bend my lower back area and it was very hard to move in different positions and even stretch. After about a month of being here i feel a lot better. I was well taken care of by the staff and my back feels much more relaxed and pain free. Thanks Steppin Up for your help through it all!! I greatly appreciate it👍🏽😁"
Mar 12, 2019
From Google
"Such positivity! And real-world approaches to rehabilitation , spot on! I couldn't have had a better experience."
Mar 04, 2019
From Google
"Such positivity! And real-world approaches to rehabilitation , spot on! I couldn't have had a better experience."
Mar 04, 2019
From Google
"I requested Steppin' Up when my doctor suggested I needed to go and see if they could do anything about the fluid that was gathering around my knee and see if there was anything to strengthen my back. I was surprised at the general friendliness at this place. Everyone greeted me and made me feel at home and smiles everywhere. Never did I feel uncomfortable or out of place or self-conscious. I have improved and need to continue my exercises so that I can give my doctor a better report when I see her on my next visit. Thanks to Dr. Richardville on her guidance for me to reach this goal and continue on this path. Also liked the heat massage and electromassage to my knee before leaving at each visit."
Feb 25, 2019
"I started PT at Stepping UP with Minda after having a procedure done on my knee. I didn't know what to expect but I was extremely pleased with the professionalism and care that I received. Everyone is extremely friendly, caring and respectful from the front desk on. I felt very comfortable and at ease with everyone there. The best thing is that my knee is much improved, and I can go back to my regular routine. I would choose without any hesitation to go back to Steppin Up, which I already plan to for some back issues. I thank them for the great care!"
Feb 25, 2019
From Google
"I was having problems with my right hip. It hurt and it's range of motion was shortened. I could not move it into certain positions in yoga and strength training. The first session dealt with the assessment of the hip and a plan of action. From there on it was one on one sessions at the office and at home exercises. What I loved was the individual attention given. They reviewed and explained all the exercises. They took an interest in you. Thanks to their program I can once again do warrior 2 in yoga and plie squats. But the best thing is they gave me the knowledge on how to keep my hip open so I can continue to do these activities and keep the body mobile. Professionalism, knowledge, concern=Steppin Up "
Feb 24, 2019
"Super late on this review that I promised nearly a year ago so let's consider it "a long term review". Anyway, between an unaddressed mountain bike injury that happened years ago and overuse, I was unable to continue my training and riding. My knee was causing a lot of pain and discomfort that even started affecting things off the bike like walking and hiking. I met with Emily at their South Calhoun Street location. She was extremely friendly and knowledgeable, yet concise. Between the initial assessment, various stretches, and strength training exercises we were able to completely fix my knee issue. I was able to start training and racing again without pain on or off the bike. Now, that was about a year ago and I've found if I get lazy and skip my prescribed routines for an extended amount of time, the discomfort and pain will start to come back (as you would expect). Once I start the routines again, it goes away, and quickly too. I mention this to point out that Emily was spot on with what my issue was, and how to address it. Their approach isn't "a shotgun style". Instead, they pinpoint what's really going on and then find the best way to go about fixing it. As a cyclist, I was apprehensive about going to a PT who didn't specialize in cycling. After the first meeting, any concerns were dismissed and the results speak for themselves! Thank you Steppin' Up Physical Therapy and specifically Emily for allowing me to keep doing what I love!"
Feb 21, 2019
From Google
"What a great group of therapists! My tween daughter received treatments for an achilles tendon injury and was a bit apprehensive about going, but immediately felt very comfortable from the first session. All the therapists were wonderful, and she absolutely loved working with Heather, who is fantastic at what she does! Besides the treatments, Heather really took time to explain and teach my daughter (and myself) what is needed to heal and help prevent future injuries. I felt she genuinely cared about my daughter's well-being. Highly recommend!"
Feb 20, 2019
From Google
"Major kudos to Steppin' Up Physical Therapy Southwest and Tayler Stone. When I came in for my evaluation, I was skeptical that PT would help my torn rotator cuff. You proved me wrong! A month later, I have less pain, far better range of motion, and I've even canceled my rotator cuff surgery. You've turned a dyed-in-the-wool skeptic into a true believer. Thank you from the bottom of my heart!"
Feb 18, 2019
"Major kudos to Steppin' Up Physical Therapy Southwest and Tayler Stone. When I came in for my evaluation in late January, I was skeptical that PT would help my torn rotator cuff. You proved me wrong! A month later, I have less pain, far better range of motion, and I've even cancelled my rotator cuff surgery. You've turned a dyed-in-the-wool skeptic into a true believer in the power of physical therapy. Thank you from the bottom of my heart!"
Feb 18, 2019
From Google
"The staff is outstanding and are real pro's. This should be your 1st stop on the road to recovery. I give them 10 star's...."
Feb 15, 2019
From Google
"Recieved quality and personal care at Steppin Up on Coldwater."
Feb 12, 2019
From Google
"I had dislocated my knee and from the moment I walked in for my assessment to the last day of my physical therapy appointment Christy and Nathan were amazing I gained so much stability in my knee , so much strength and so much education on how I could continue the healing process I would recommend Steppin up physical therapy to anyone"
Feb 08, 2019
From Google
"Thank you for everything you guys have done help me recover from my surgery and i will refer all my friends an family... Brook your the best thank you so much my arm feels a whole lot better now"
Feb 07, 2019
From Google
"Steppin Up is by far the best of three physical therapy places I've been to in Fort Wayne! I had two excellent therapists -- Minda and Kacee at Watersong on North Coldwater Road -- who developed an individualized program for my knees, ankles, feet and shoulder following two falls resulting in breaks and sprains. Key benefits were the individualized attention to make sure I did exercises just right and the Pilates machine to strengthen knees, ankles and feet. In addition, the core exercises they developed for me have improved my strength, flexibility and balance. The ultrasound, deep tissue massage and "scraping" of scar tissue were an immense help. I feel so much better and now have a reasonable and doable amount of at-home exercises. Jenn, the administrative assistant, is wonderful as well."
Feb 04, 2019
From Google
"I had peroneal tendonitis in one ankle which made running painful. Nathan at Steppin' Up quickly got me on the road to recovery by showing me how to properly do the most beneficial stretches and exercises at home. He also gave me some great advice on what to avoid while running on a treadmill. I have been to quite a few physical therapists around Fort Wayne due to elbow and ankle injuries in the past, but Steppin' Up is my favorite because I am given one-on-one attention by a true professional PT. At other places I was one of several patients my PT was juggling, and in one case was worked on by an intern who was just learning. That was definitely not in my best interest. The staff here is very professional, courteous, and respectful of my time. I will definitely use them again if I need physical therapy in the future. Highly recommended."
Jan 29, 2019
From Google
"When I first arrived at Steppin' Up I could hardly walk over 15 steps at a time as I was in terrible pain in my lower back. After 3 treatments my pain was almost totally gone. I did exactly what Nathan, my personal therapist, told me to do. I did and I am still doing my exercise program at home. The people working there really care about you and your progress to getting you back to good health. Thank you to each and every one of you. You guys are the best."
Jan 28, 2019
"I've been to Steppin up at the Auburn Park location about 3 times now due to my recurring back pain. To rate my experience there on a scale from 1-10, I'd give them a 12. The people who work there have always been kind and they've treated me as not just a patient but as a friend too. With their help and what they've taught me, I've been able to use in my daily life from stretching at home or when I'm exercising at the gym. For now, I feel great and my pain is barely noticeable but if I have to seek physical therapy again I would always go back to them for help."
Jan 27, 2019
"Excellent one-on-one PT, friendly staff. Highly recommend. Thanks Minda, Jennifer & Kasey at Watersong location."
Jan 25, 2019
From Google
"My daughter and I loved this location! Ashley was amazing! She was so patient and kind with my 4 year old, and my daughter responded well to therapy with her."
Jan 25, 2019
From Google
"Nathan Notter and entire staff were efficient, kind, thorough, professional and compassionate. My foot surgery physical therapy went smooth, and painless for me. So appreciate everyone in each capacity giving care. I highly recommend their services!"
Jan 21, 2019
"I have had numerous surgeries followed by therapy sessions. By far, the staff at Watersong has been the best at helping me recover from surgery. They are not only very courteous and knowledgeable, but also pick exercises that target the exact muscles that need strengthening. At last, I can see a favorable outcome to all my surgeries thanks to the staff at Watersong. Thank you ladies!!!!"
Jan 17, 2019
"When I first walked in to Steppin Up on Auburn Park Drive, I was impressed with the cleanliness of the reception and therapy area. I had a total reverse shoulder replacement on August 9th. I began physical therapy with my arm still in an immobilizer and through several sessions I can now enjoy a better quality of life thanks to Nathan my physical therapist. Physical therapy is work but in the end it is worth it. Recovery has been great."
Jan 17, 2019
From Google
"My daughter had great success with the therapists at the West Jefferson location. When it was necessary for me to seek some physical therapy she recommended that I use their help. Each one of the therapists was very kind and helpful in dealing with the tightness in my shoulders and the lack of motion and pain in my neck. The dry needling technique brought relief as did the massage therapy and the warming wrap. I am grateful that I was led to their “healing hands.” I would recommend Nathan, Tayler and Ashley to anyone needing help that requires physical therapy. Ardis"
Jan 11, 2019
From Google
"Great place. I would always go back to them for any needs."
Jan 09, 2019
From Google
"The staff was great to work with. They showed a genuine interest in my recovery and worked with me to achieve my goals. The facility was clean and had a very up lifting vibe. I would recommend Steppin Up Physical Therapy everyone for your Physical therapy needs. They are hands down the best around."
Jan 07, 2019
From Google
"I had such a great experience at Steppin' Up! The staff was extremely nice and helpful. My questions were always fully answered and I felt comfortable moving forward as I have the tools I need now to continue healing and getting better. Kacee Kugler was awesome throughout my 4 weeks of PT. I highly recommend to anyone seeking Physical Therapy to check Steppin' Up out!"
Jan 05, 2019
From Google
"After fracturing my foot, I wasn't sure I'd ever walk normal again. But after a couple weeks of therapy with Tayler the improvement in my stride was already evident. With the exercises and Tayler's great foot massages, I improved each and every time I left there. The office is relaxing, everyone is so kind and I loved the two hours each week I spent there. I highly recommend Steppin Up PT, especially my girl Tayler. What an amazing young woman and therapist she is."
Jan 05, 2019
From Google
"I had a wonderful experience with my therapy. All of the staff are kind, professional and friendly. They work with you on an individual basis and provide continual encouragement during your progress. I did my therapy at their Auburn Road location, which is conveniently located off of I-69 and I-469. Jo, who works at the front desk, always welcomed me with a smile and was very good at accommodating my schedule. Everything about the experience was welcoming and although I'm very grateful to have "graduated", it is a little bittersweet that I won't be seeing them on a regular basis anymore. "
Jan 02, 2019
"I came to Steppin' Up to try dry needling for my myofascial pain syndrome. I had never been to an office where every time I walk through that door, I feel so welcomed. The girls at the front desk are sweet as pie, and Brooke feels more like my friend than my therapist. Not only is the staff kind and compassionate, but they are also professional. Brooke is VERY good at what she does, always explaining her course of action, always making sure that I understand. I've said it before and I'll say it again, Steppin' Up has changed my life."
Jan 02, 2019
From Google
"The quality of care is nothing short of excellent. When my my MD suggested PT, I went along with it reluctantly. The results are beyond expectations. Carrie and Brooke, my therapists, were more helpful for my ankle pain than any other past treatments. I would not consider any other. And a well deserved shout out to Pamela! Visits would not be the same without her running things☺"
Dec 29, 2018
From Google
"Ashley was very attentive and performed the therapy quite well, I enjoyed going in! The whole staff was awesome. Thanx"
Dec 28, 2018
From Google
"This is my favorite place to go for therapy ever! You will always be welcomed by an awesome receptionist (pamela) which by the way is bilingual. Carrie and brook are fabulous therapist they listen to all my concerns and questions and do their very best to help me through my therapy sessions. I recommend Calhoun st steppin' up therapy to everyone.😉"
Dec 28, 2018
From Google
Dec 27, 2018
From Google
"I came to steppin up with a frozen shoulder, it had been seven months since my surgery to repair a torn rotator cuff and I had been putting off a manipulation under anesthesia procedure. I am so glad I found steppin up. Nathan was able to improve my range of motion in just a few treatments, I was amazed and greatful. Nathan listened to my concerns and came up with a plan that was right for me. Thanks Nathan Notter!"
Dec 27, 2018
From Google
Dec 27, 2018
From Google
"I really enjoyed coming to steppin' up. I achieved my goal of getting better and at a faster pace. I will recommend this place to anybody reading ."
Dec 20, 2018
"I wanted to tell my story of replacement of both knees at one time and the experience I had with Step-in up. The surgery is on Wednesday Oct 17 2018. My 1st therapy with Step-in up was the following Monday where I meet my angles Kacee and Minda. My right quad would not lift my leg and even with a walker my mobility was shaky. The two of them assured me that everything is ok and explained what was happening. Through there coaching ability and know-how of therapy I was walking without the walker and at work in one week. At the end of the 6 weeks therapy both legs were stronger than the before surgery and was released by Dr. Berghoff. The quick recovery time I contributed more to the coaching. Buy their genuine concern for my success I wanted to do well not just for me but for our team. I will miss there good morning greeting and their magical day good bye."
Dec 12, 2018
From Google
"A 5-Star Rating does not seem at all adequate in rating my experience at Steppin' Up! It should be more like a TEN-Star Rating for the excellent, quality care I have received following rotator cuff-bicep tendon surgery back in June of this year as a result of several shoulder tears sustained following a bad fall I had at home. I have been working with Jerad over these months of recuperation and can't begin to express my appreciation enough for the exceptional, quality care that he has provided. It has been a long, painful healing process regaining my strength and mobility in my arm and shoulder, but Jerad has been there through my journey encouraging and motivating me each step of the way. Because of Jerad's very knowledgeable, experienced, and professional care he has provided, along with his pleasantness & humor, I followed him from one Steppin' Up location to the next so I could continue working with him. The 40 min. drive (one way) was not even a deterrent for me! As I near the end of my PT sessions, I will continue doing my exercises at home that Jerad has provided specifically for me all along this journey. For anyone seeking PT, I highly recommend Steppin' Up; from the front desk staff, to the staff working with the patients, to the high quality care provided by the PT's - I give Steppin' Up a TEN STAR RATING! And I would definitely return to Steppin' Up if I have any future PT needs. Thank You!"
Dec 11, 2018
From Google
"Want to give a shout out to Nathan and the team at West Jefferson for getting me well on my way to recovery from a knee replacement on October 30th 2018. I am continuing at home with the care plan provided and making good progress. Returned to work on December 10th and looking forward to a full recovery. I was a former patient of Steppin Up in 2006 for a previous knee surgery and received the same high level of professional and personal care on both occasions. I will definitely recommend Steppin Up to others whenever possible. Thanks you."
Dec 10, 2018
"Had to write and say how very very pleased I am with this business. in summer I had therapy for my sciatic and lower left hip/groin pain with Christy. she did everything possible and taught me all the exercises that were need and found ones that worked best for me to help get rid of this agonizing hip and groin pain. I could hardly walk. God she worked me hard ! But that ok I love her for it. I still have to wear the support brace when I work and many things I still can longer do; that affect my quality of life ; and some of my ADL'S. THEN; I had to do left foot therapy with Jordan and his side kick from school for excessive pain I had for 9 mos. Man they worked me to the bone also but they all worked together as a team to figure out what they could help me to alleviate this agonizing pain. His student he was teaching taught me how to tie my shoes so the pain would not be so bad. KUDOS to him. Sorry, I forgot his name but you can look it up and give him credit also! ( So cute ); Well after I did all the steps that insurance required I finally got that MRI and come to find out I have DJD and my 2,3,4 th toes on that left foot have worn off bone and spaces in those joints so no amount of therapy could have helped. I am so grateful for all the staff and therapists for their kindness, respectfulness, thoughtfulness, and determination to help their patients to the best of their ability. Thank you to all the schedulers, receptionists, the pt. assistants and all the behind the scenes staff also . Thank you for making me hurt so so bad to help me get better to the best of my ability. Sincerely, Teresa J. Bolenbaugh"
Dec 08, 2018
"I had a phenomenal experience here at the Auburn Dr. office, a very generous and helpful group. Everyone works as a team and provides a very encouraging environment. Christy worked with me for two months and helped me excel with my therapy on a weekly basis. She builds a great rapport to better understand your needs and has a drive to help you get to the next level. This place is worth your time and effort, they will make sure of it. I can’t thank them enough. 👍👍"
Dec 06, 2018
From Google
"To Nathan, Ashley, Brittany, and everyone at the West Jefferson location ... many thanks for quickly diagnosing my knee pain, and demonstrating the proper stretching exercises I needed to overcome its misalignment. Your accurate explanations and kind oversight enable me to again utilize our sidewalks for a stronger and healthier recovery. I am very grateful for the PT lessons I've learned from the professionals at Steppin'Up. Steve G."
Dec 03, 2018
From Google
"I went to Steppin' Up for shoulder problems, after working with Christy I can say that it is so much better. The staff is awesome."
Nov 23, 2018
"Steppin' Up is helping my daughter's back pain so much! Thank you to Pamela at the front desk for making us feel welcome and answering our questions."
Nov 21, 2018
From Google
"My name is Annette kelley this is my 5th time back. This time i was in a car accident hit and run dealilng with back issues. My Doctor sent me to another Physical Therapy place. I was not pleased with them I felt like I was doing it all by myself. The person kept disappering and I didn't get no results. This time I told my Doctor I wanted to go to Steppin up he said yes BOY WAS I HAPPY. Pamela is still that nice and friendly people person. She rememberd my name and she rembered my sign in number WOW thats awesone keep up the good work little bit. It was my turn to go in I met Jerad he was very nice. I was asking him questions about my back issues he broke it down so I can understand what he was saying to me. He educated me that day I was surprised. I always like to learn keep up the good work. The next week I had Randall. I really like him too he said he had been there for a week and a half. To me it seem like he has been there for ever. He worked on my back he knew the right spots to work on he was there every step of the way and he cares about his patients keep up the good work. My back is getting better and better thank you. Cat she is on it when its time for the heat on my back and the little square things she puts on my back I don't know what you call them but she puts them both on the right spot and it helps my back alot she is also very nice and polite you go girl. Saving the best for last. Emily always smiling cheerful she don't play she don't take her eyes off of you when you are doing your exercise she got me a few times that's a good thing. I always have fun with her keep up the good work somebody needs to change the 5 star to 6 star because Steppin up has passed that it should be a 6 star thanks for all that you do. Annette Kelley"
Nov 20, 2018
From Google
"I went to steppin up for a back pain and I want to thank Jordan and Jerad for helping me get better. They taught me how to live with out the pain that I thought I was going to have to deal with for the rest of my life. They made me aware of my posture and taught me exercises to help me out even after being done with my appointments. The whole staff, including Pamela up at the front, were welcoming and the nicest people ever. It helped that both Pamela and Jordan spoke Spanish to make me feel more at home! Thank you to everyone!"
Nov 14, 2018
From Google
"Nathan a big thank-you for scraping my freaking foot!!!!!! I especially liked it when other Patients were receiving a therapeutic massage and you brought a silver metal scraper to scrape my poor heel. You fixed me for now. Thank-you for your kindness and compassion. You and the staff at the West Jefferson office rock. Hope I never have to see you again. Thanks for fixing me."
Nov 11, 2018
From Google
"Excellent place and an incredibly personal, very kind and friendly. I had 12 therapies for my knee and lower back and the Nathan and Craig guys really helped me a lot. I recommend the place .."
Nov 09, 2018
From Google
"The ladies at steppin up watersong were absolutely amazing from the very start. Minda went above and beyond to work at my pace and do what was best to meet my needs. Jenn was so kind and friendly and always did her best to make sure i was treated even with my crazy schedule. Kasey was always sweet to me and made me laugh. Everybody was so kind and made me feel welcome from start to finish. . I was sad to graduate but thankful for the kindness and dedication. Thank you steppin up!"
Nov 07, 2018
From Google
Nov 01, 2018
From Google
"I came to steppin up physical therapy in June and have worked steadily with Carrie. She is such a joy to be with because she is genuinely passionate about her job and very knowledgeable about what she is doing. Even the days that were a little tough for me her enthusiasm made me want to press through and reach my goals. So now after having surgery it was an easy choice to continue my physical therapy with her. Also Pam at the front desk always greets me by my name and is on top of all of my questions keep up the good work lady. Catherine sees me the last few minutes of my therapy and she just make sure that everything is set up the right way and takes the time to know what I need. Big thanks to Emily who was working with me and that day I was a little down and she asked if I was ok and the tears started flowing she was very thoughtful and concerned she didn't rush me on to the next exercise but made sure I was alright before moving forward To Brooke thank you for the card you sent me after my initial visit with you so thoughtful. GREAT JOB GUYS !!!!!!!!!!!! Lula Conley"
Oct 30, 2018
From Google
"I have recommended Steppin' Up to at least ten people already. I went for Plantar fasciitis and terrible back pain. I worked with Taylor, my apologies if I spelled her name wrong. She...was...amazing!! In just a few visits I experienced pain free movement for the first time in YEARS. She was encouraging, thoughtful, kind and always positive. She is the ONLY person to determine the cause of my pain and to offer solutions that worked almost instantly. I can't say enough good things about the office staff, but they were always smiling, welcoming and made me feel that they had made an effort to get to know me. My experience at Steppin' Up literally changed my life, being pain free makes me feel twenty years younger!"
Oct 25, 2018
From Google
"The entire staff was very friendly and helpful in my therapy. I had leg and neck pain when I started coming to Stepping up. After a couple of months of therapy with the trained staff on exercises there and ones to do at home, I feel much better. I also was given advice on exercises to continue at home or at the gym. Jordan and Riley were wonderful and a delight to work with. Thanks to the entire staff."
Oct 24, 2018
"At 65, I have been through physical therapy numerous times obtaining benefits on each occasion. Having worked the past few decades at a desk job, pain and immobility developed and increased in my hips to the extent I knew I needed help. My physician wrote a prescription for PT and I searched for a location I could easily access around road construction finding Steppin’ Up on Coldwater road purely for the easy access. To my surprise, I discovered Minda Lemmon to be a dynamic PT. She presents a comfortable professional demeanor, highly knowledgeable with precision and accuracy designing a program that brought about rapid results. Most of my treatment was at the hands of Kacee Kugler, PTA, again highly erudite, encouraging, precise and dedicated to getting solid lasting results. Minda and Kacee presented me with information to continue working for continued progress on my own upon completion of treatment. Not only would I choose to return to work with these folks for future needs, but I highly recommend them to anyone needing physical therapy. This was an exceptional choice! - David Wilson, LCSW"
Oct 20, 2018
From Google
"I had a great experience at Steppin Up Physical Therapy. The staff at the Calhoun Street location was great I would send anybody that needs physical therapy to Steppin Up. Thanks to the staff for all the help that I received while I was there I will truly miss going to my appointments."
Oct 17, 2018
"I’m an high school athlete 🏀 and came to steppin up for my back. Since I came to therapy my back doesn’t hurt, I can jump higher, and be a better athlete. Brooke was awesome, and she did really good with everything. Loved it, loved the atmosphere, everybody was nice an took care of everything that needed to be helped.💯💯💯🔥🔥🔥"
Oct 17, 2018
From Google
"My condition was diagnosed as Carpel Tunnel Syndrome. My doctor chose a conservative treatment involving PT. I chose Steppin Up because I had heard so many great things about how folks there went about helping patients. In the beginning, I was not convinced that I would be able to solve my issues through PT. I was pretty much resigned to eventually needing a surgical procedure to correct the Carpel Tunnel. However, I quickly learned that surgery was not always necessary. The physical therapists, PT assistants and staff all engaged and challenged me to do the work and stick to the plan for overcoming my problem. Thanks to the professional and encouraging way that each one worked with me, I was able to overcome the effects of my condition without needing surgery. I am grateful for the expertise of the support and professional staff at Auburn Park facility. I am thankful for the exercises, the techniques, the "scrapings" and the personal conversations that led to my successfully overcoming the Carpel Tunnel issues. Special thanks to Jared Brickley, Ashley Smith, Nathan Miller, Craig Van Der Maden as well as the support staff who interacted along the way. May each of you be encouraged to know I still use what you taught me and how that continues to support my recovery. Take care and blessings to each of you. Greg Pressley"
Oct 13, 2018
From Google
"Steppin' Up has a wonderful staff of therapists who are knowledgeable and caring. The environment is pleasant. The services offered are satisfying & enjoyable, not to mention helpful to general health and also specific problems."
Oct 12, 2018
"Everyone was great. I went from pain in my feet most all the time to pain free. They were aggressive as needed but very concerned for my well being at the same time. Everyone was very friendly and easy to get along with. I highly recommend!"
Oct 12, 2018
From Google
"I went to Steppin' Up for lower back pain. I couldn't walk a short distance, do household chores, or sleep well at night without pain waking me up in my lower back, a "10" on the pain scale. After just 14 sessions, I am feeling much better! I can walk longer distances without taking a break, I can do household chores with minimal pain, and the pain at night has lowered on the pain scale. The staff is pleasant, patient, and kind from the PT's themselves to the front office. The easy exercises they gave me to do at home is making a difference. Should I need Physical Therapy in the future, I will return to Steppin' Up. "
Oct 08, 2018
"Finally! Finally a place that truly cares about helping people by giving individual treatments to patients. I’ve been to other places for PT where the therapist is taking care of you and 3 others at the same time. Not at Steppin’ Up. My experience has been they are treating just me! No juggling between patients. This place is awesome. If you need PT, make sure you look at Steppin’Up at Watersong. You won’t be disappointed."
Oct 02, 2018
From Google
"After having back pain for nearly 2 months I decided to go to seek therapy. Dry needling work great . Thanks guys."
Oct 01, 2018
From Google
"Great treatment! Staff friendly and always on time. Had nerve pain in my hip so bad I couldn't sleep nights; much, much better. Have printed directions for the exercises and stretches to help me keep improving. YES, I would defiantly recommend Steppin'Up!"
Sep 30, 2018
"I have had back problems since high school and had 3 back surgery’s. Of late my back had gotten so bad I was leading forward. I become worried I would be one of those little old ladies walking around looking at the ground. I asked my doctor for help and he recommended physical therapy. I’ve had it before and wasn’t looking forward to it, but was willing to try it again. I can honesty say it was one of the best I have ever done. Stepping up plysical therapy is a true therapy and not a lip service. My back is the best has ever been, and I actualy looked forward to my sessions with Jerad. He not only help with my back but with my balance. I was given handouts and will be doing those for life. I would go to stepping up in a heart beat again. I only wish I had have them for my knee replacement. My thanks to them and Jerad. It’s a great place to go if you want/need help. Betty"
Sep 29, 2018
From Google
"Awesome staff."
Sep 29, 2018
From Google
"I went in to Steppin' Up with an injury to my shoulder. Tayler showed me the exercises I needed to do to build up strength and work toward healing. She was very supportive in my recovery process and a joy to work with. I would definitely recommend Steppin' Up as a great place for physical therapy. Thank you Tayler!"
Sep 26, 2018
"I have been seen at the Watersong office for 2 different issues. Both times I appreciated the one on one care I received from my wonderful therapist, Minda! She was quick to answer questions and to explain everything I had to do at home and why. I am feeling great and will definitely go back if I have any other issues that would require PT. Kudos!"
Sep 26, 2018
From Google
"I was experiencing TMJ pain that was interfering with my quality of life. I saw my family doctor who said it was something I should see my dentist about. I went to my dentist and he said "Doctor's will tell you it's a dental problem and Dentists will tell you it's a medical problem because no one really wants to deal TMJ. But luckily he had heard about Nathan at Steppin Up and wrote me a referral. When Nathan brought up dry needling I thought it sounded ridiculous but I was willing to try anything by this point. The relief it brought in such a short period of time was a God-send. With in a few short sessions I was almost pain free."
Sep 26, 2018
From Google
"The staff here is very friendly and knowledgeable and they got rid of my foot pain that I had been struggling with for almost 2 years. Ashley is a wonderful healer! Would definitely recommend for anyone struggling with foot pain!!!!!"
Sep 25, 2018
From Google
"Jerod and the team worked with me over four weeks to regain full use of my hands after recent surgery. Ashley asked the right questions at intake and Jerod patiently worked with me to regain pain-free use of my hand. He showed me various exercises that I should do to help alleviate any recurring tightness or pain. Most importantly, the entire team listened to me and built a PT regimen aound what I needed. Thank you Steppin' Up Physical Therapy!"
Sep 23, 2018
From Google
"Excellent treatment, staff, and facilities. Thanks for everything!"
Sep 21, 2018
"Had a good experience with steppin up. Very nice people. They helped me get back to normal."
Sep 21, 2018
From Google
"My constant jaw pain was really impacting my singing. Dentist wanted to make me a very expensive appliance to wear while sleeping. I had heard of dry-needling at Steppin'Up and decided to give it and their therapists a try. In just a few weeks, I have seen results - reduction in pain and flexibility to open mouth to hit those high notes. Enjoyed the casual, friendly community there."
Sep 15, 2018
From Google
"Jared is an amazing PT. I have a very physical job and wasn't able to work without pain due to low back, hip pain and muscle weakness. He took the time to have me do very specific exercises that were very helpful. I feel stronger than I have been in years and my pain is gone. Now I'm looking forward to keeping my momentum with my regular exercise program to continue my progress. I must also comment that the free educational class that answered so many of my questions was worth attending. This group of PTs cares and they know their stuff!! Thanks again Jared!"
Sep 11, 2018
From Google
"I was experiencing pain in my neck/shoulder blade and the treatment I received from Steppin' Up Physical Therapy from Jordan Tait was awesome! After completing my sessions, I feel soooooo much better. During the last three sessions a Student, Doctor of Physical Therapy, Riley Miller, assisted Jordan with my care and his techniques along with Jordan's suggested techniques and procedures were great. I want to thank Jordan, Riley and Steppin' Up Physical Therapy for their help in getting me back toward normal function. I highly recommend Steppin' Up Physical Therapy."
Sep 09, 2018
From Google
"My experience was top of the line. I was treated fantastically and my progress was as important to Taylor and the team as it was to me. Highly recommend."
Sep 05, 2018
From Google
"My name is Charmene Ward I have been coming to Steppin Up almost from the start. I have told many people about SIU. This past six weeks has really helped me in so many ways physically but also mentally, in ways i had not heard and the way I have been doing things that has been adding more pain. Emily Ackerman was outstanding. She took her time with me and have me more information then most of my doctors. She is understanding and caring to your needs. She pushed you but not to a level you can't handle. I really love this place and would send more of my family here. Thank you Emily Charmene E Ward"
Sep 05, 2018
From Google
"It was a wonderful place they treated me right from the start and and my i say (Christy Hull ) she help me so much well everyone did but she help me alot.Thanks to everyone at Steppin Up Physical Therapy."
Aug 30, 2018
From Google
"Tayler made every visit bearable when some slight discomfort was part of the process. She was most knowledgeable in the diagnosis of the injury and took the time to explain that to me. That also continued with her explanation of every exercise needed to help me to full recovery. Every visit was made pleasant by her wonderful personality and support through the whole process. In these times of quick medical treatments and waiting for that, never happened at Steppinup. They take the time to treat every individual as such. I would recommend them to all my friends."
Aug 29, 2018
From Google
"The staff at Steppin' Up/ Jefferson was friendly, professional and very encouraging. This included, not only the therapists but everyone at the front desk. The personal attention and encouragement I was given by Tayler Stone {PT}, after my surgery, helped in my quick recovery...…. I would recommend Steppin' Up to anyone needing Physical Therapy!"
Aug 27, 2018
From Google
"Can't say enough about the staff. Ashley directed all of my therapy and has done a great job in getting me back walking, standing, and eventually back to riding the bike. The dry needling, massage, traction, and stretching have helped restore my quality of life. "
Aug 26, 2018
"Jordan and Carrie did a great job showing me exercises that would strengthen my calf and alleviate the pain I was feeling in my achilles. Catherine would often assist me if Jordan was busy and did a great job as well. My time at Steppin' up was really beneficial and they gave me the know how to proceed forward out of treatment."
Aug 18, 2018
"Best Physical Therapy Business in Fort Wayne. Outstanding staff!!"
Aug 17, 2018
From Google
"I can't say I have left many reviews...I typically pay for my services and move on. However, I feel Steppin' Up deserves what I am about to say. From day one I was skeptical due to poor experiences with other "large hospital networks" regarding PT, but the two individuals I worked with constantly exceeded my expectations. Both of them practiced with professionalism, friendliness and an honest concern for my progress. Each visit was modified to accommodate any issues and/or pain I was experiencing. The "tough" visits (as I began to heal) would push me just enough to increase my strength and confidence. I no longer hesitate to perform normal physical activities. My last visit was yesterday, which is bitter-sweet because I enjoyed my time with Steppin' Up. I would not hesitate to return and/or recommend thier services...Although I hope I never need to come back ๐Ÿ˜‰ I also want to give a special thanks to both Nathan and Craig! Both of you were fantastic and I appreciate everything!"
Aug 17, 2018
"So this will be a long post. Brooke Waddups. This is my second therapy session with her and she is THE BEST IN THE WHOLE THERAPY WORLD. Not only is she a great therapist she has a lovely personality, spirit, beautiful and she cares for your well being getting back to regular activities, she is a jewel. We have come to know each other very well throughout my knee replacement 12/2017 and 7/2018/ to 08/15/2018 for my right shoulder (torn rotary cuff tear). When I came this time I could not move my neck or arm. She is a miracle work. She as taken care of my mom and know my dad who is a ampute. I would not dare go anywhere else for my Therapy. If you our in a position of needing your life back as far as therapy Please Please call Stepping Up Therapy from the front to the back ITS AMAZING. THEY make sure you do what your suppose to do. Love you Brooke W and Stepping Up Staff. YOU ROCK."
Aug 15, 2018
From Google
"The two physical therapists I dealt with for neck pain were very professional, well-educated, and courteous. Ashley & Jerad. The intake was well-handled and the treatments were well-justified and carefully handled. I felt I received a good deal of relief, but think home exercise will be required for the rest. The Auburn Road office was clean and pleasant. I'd highly recommend. "
Aug 15, 2018
"I was treated by a physical therapist named Ashley. She was exceptional! Because of the rareness of my medical diagnosis, she went out of her way to find out what exercises would be of benefit to me. She was always encouraging and positive. She made me want to do them faithfully each day and as a result I am so much better today than when I first went in. I would recommend Stepping Up to anyone especially if they are fortunate enough to get Ashley as their therapist. Also, each time I arrived I was greeting by the friendly and smiling receptionist Joann who always greeted me by by name. Very professional and warm group of people."
Aug 15, 2018
"Steppin up physical therapy is the best for hands on therapy!!!! They all are so kind, knowledgeable, informative, great environment. Thanks to Jo, always a smile on her face as you walk in. Lori who gets me started and gets me going and especially to Ashley, she is so kind, smart, very personable and knows what she is doing, dry needle is excellent!!!!! Massages, electrical stimulation, and traction, she does it all, thanks to all for being there for me, my back, sciatica and neck appreciate you all!!!! Jason you have an awesome place!!!!!!!"
Aug 13, 2018
From Google
Aug 13, 2018
From Google
"I highly recommend this team of awesome therapist. They take the time to really work with you. They made my recovery so easy and quick. Thank you for a great experience!!"
Aug 10, 2018
From Google
"I had two young ladies to help me with my therapy Christy and Emily they are awesome they have a very sweet personality they help my back. I had some great ladies that put the heat pad and the tens unit on my back. I'm still doing my therapy exercise at home. They are on time with your appointment I like that I would recommend Steppin Up. Thank y'all Verdia McCarter"
Aug 10, 2018
From Google
"When we first set foot into this facility, I instantly felt welcome. I was greeted with smiling faces, and warm conversation. They made me feel like I was there number one priority."
Aug 09, 2018
From Google
"I have been a patient of Minda's for over 10 years. I follow her to wherever she is. So far she has helped with both knee replacements, my neck twice , and my back at least 3 or 4 times. As I get older my mind thinks I'm still young and I do foolish things to my body. The beginning of this year I picked up a weigh heavier than I should have and hurt my back. The weather was so terrible that I went to the nearest physical therapy center. I was shown how to do 4 exercises and the therapist walked away and didn't see her again until my time was up. The waiting room, reception desk and therapy tables were all in one big room. Everyone who walked through the door could see the patients. She booked another session and I canceled it. We got on the computer and found where Minda was. It is almost a 35 minute drive to the Coldwater location, but I won't go to anyone else again. Minda cares about you as a patient ,but more importantly as the person you are."
Aug 08, 2018
"I was in a lot of pain and reluctant to do physical therapy. I am so glad I did. I can say I'm pain free and was thankful I got the chance to meet the friendly and warm staff at Steppin Up Physical Therapy Natthen is the best. Edwin too."
Jul 31, 2018
From Google
"My name is Billy Hinds Im so glad I chose Steppin up physical therapy & fitness they were patient with me they work with me they help me walk again I like to thank God for Jordan Tait he was my therapist and you helped me a lot thank you thank you how good it feel to get up and walk thank again"
Jul 30, 2018
From Google
"I have had the best experience EVERY visit to SteppinUP! Joe at the front desk has been awesome! She has truly went above and beyond to accommodate schedule changes and conflicts in my appointments. Basically EVERYTHING I’ve needed help with, she was there for me! I can’t say enough how appreciative I am for her service!"
Jul 25, 2018
From Google
"Wow. Steppin up is awsome. Will never go anywhere else. Jasons team is patient friendly kind and very very knowledgeable!!!!! I have taken therapy all over the Fort. I trust them and use them with total faith that they will achieve best results for me!!!!! If u have not tried them , u are missing out. They care!!! Thank u Steppin Up Robin Etchen"
Jul 23, 2018
From Google
"My therapist Emily has given me tremendous results. i had back surgery and ever since i’ve been in so much pain but always after therapy i feel 1000 times better. i’d recommend steppin up to everyone. they’re truly tremendous!!"
Jul 23, 2018
From Google
"Great Experience! Staff is Great too!"
Jul 20, 2018
From Google
"I have tried several physical therapy establishments and have not had success. The staff at Steppin up are very professional and knowledgeable. You receive one on one therapy. Nathan, Craig, Heather and Jared are wonderful the work with you determine the right level of difficulty in each exercise. I would absolutely recommend Steppin Up to anyone needing physical therapy."
Jul 18, 2018
From Google
"OMG you guys gave me the BEST two people ever Christy and Emily they were both awesome at what they did for me. When I here people say they have to do therapy i always say see if u can go to stepping up their awesome!!!!!!! Keep up the GREAT job you guys!!!!! It’s a very friendly place from the time you check in to the time you leave everyone is great!!!!"
Jul 17, 2018
From Google
"I went and saw Minda at steppinuppt on Coldwater to regain function in my ankle until I could get surgery. She did such an amazing job that I ended up not needing the surgery! My entire experience at steppin up was wonderful, the entire staff is very knowledgeable and friendly. Thank you so much!!!!"
Jul 16, 2018
"I went and saw Minda at steppinuppt on Coldwater to regain function in my ankle until I could get surgery. She did such an amazing job that I ended up not needing the surgery! My experience at steppin up was wonderful, the entire staff is very knowledgeable and friendly. Thank you so much!!!!"
Jul 16, 2018
From Google
"The staff, including Minda, Kasey, and Jennifer, of Steppin Up Physical Therapy and Fitness on Coldwater and Union Chapel Roads recently worked very hard to rehabilitate my leg after a recent left hip arthroplasty. The original assessment, the setting of goals, and one on one hour long sessions, with the therapists, brought us to achieving our goal of restored strength and flexibility. The environment is non threatening, inviting, very professional, and the results reflect their deep knowledge of the Science of Physical Therapy. It was work, but when I started to see results, I was more motivated to do the home exercises. An added bonus was the pleasant , positive, encouraging atmosphere that the Ladies provided each day. Thank you to the team for such a good experience. I would recommend you to anyone who could benefit from your services."
Jul 16, 2018
Jul 12, 2018
From Google
"I have been a patient at stepping up for a considerable period of time. With that said, I have greatly improved. They have given me the necessary tools to improve on a daily basis, through exercise and hard work. Nate Miller, my physical therapist is very knowledgeable and encouraging. He showed a lot of patience when I had poor days and wasn't my usual self. I owe them more than I can possibly say and I will work hard in the future to maintain the improvement I have shown. Thanks Steppin'Up I appreciate your help!"
Jul 11, 2018
"Just a few months ago I couldn't sleep, it hurt to sit, and play tabletop games with friends all because of my back. I grew used to the pain it was part of my life one day I couldn't sleep was up all night in pain decided I was going to get it fixed no matter what it took. After a lot and I mean A lot of Googling I choose Steppin up I don't know why I picked them over the others, but I did I set an appointment up at the wrong one and ended showing up late... one of the best decisions of my life... The people here make you feel at home, it's an amazing place and now just over a month later I am pain-free. Thank you to all the amazing people here."
Jul 06, 2018
From Google
"Kacee and the rest of the staff have been absolute rock stars! Not only did Kacee perform her job with efficiency but got me back to do my regular job duties quicker than anticipated. Thanks Kacee!"
Jun 25, 2018
From Google
"I thought Nathan Notter did a fantastic job. All the staff were friendly and professional. I would highly recommend them to anyone needing treatment. Thank you for your good work! Paul Robison"
Jun 22, 2018
"I had horrible pain in my shoulder. The folks at Steppin Up helped get my range of motion back and the pain is gone! I will recommend them to everyone I know. They are very professional, knowledgeable and compassionate!"
Jun 15, 2018
From Google
"I love my experience with the steppin’ up staff, they were very nice to me and everyone that came. The atmosphere was very positive even when the patients didn’t feel well. My favorite therapist was Chrissy she made me feel welcome and helped me accomplish my goal. I would recommend anyone to come and visit anytime."
Jun 15, 2018
From Google
"The Steppin' up staff Minda, Kacee and Jenny, are excellent at helping people to step up again. Thank you :)"
Jun 15, 2018
From Google
"My experience at Stepping Up Physical Therapy was excellent! I can’t say enough good things about this location. (Coldwater Road). Every person I encountered was extremely pleasant & helpful. I was there to be treated for neckaches, headache & dizziness. Minda Lemmon was my main therapist. I can’t imagine anyone better! When I arrived there the first day, I was so nervous but because of Minda’s calmness & attentiveness I was immediately put at ease. She truly listened to my symptoms & concerns. I had complete confidence in her abilities. I would definitely recommend this group of professionals to anyone I know! Kara S."
Jun 11, 2018
From Google
"The staff here is very friendly and welcoming! My physical therapist, Nathan did an excellent job! Very professional, thorough and detailed. Really listened to my needs. He spent the entire time with me. Exercises were for home and scraping was done the whole time. Helped me to get back running again. Thank you Nathan and the team at Steppin' Up Physical Therapy!"
Jun 08, 2018
From Google
"I have had multiple joint replacements and was having difficulty walking, etc. I was referred to Steppin' Up PT and have had ten sessions so far. I have had PT sessions with Heather, Craig, and Nathan and have enjoyed working with each of them. They say that I am improving and I feel that way too. I sincerely feel they have and will really help me!"
Jun 02, 2018
From Google
"Im very pleased with my experience with steppin up and would highly recommend!"
May 31, 2018
From Google
"I didn’t care for Physical Therapy .I’ve been there several times .But never to steppin up .Christy Hull Made me change my mind about Physical Therapy. She has helped me a lot. I always feel better leaving then I did when I came in . I’ve learned several helpful exercises,stretches and more ..Thank you steppin up physical Therapy ."
May 30, 2018
From Google
"I was having a lot of back pain and went to see my doctor. My doctor suggested physical therapy. I chose to go to Steppin' Up Physical Therapy and was treated by Nathan at the South West location. He put me on a series of exercises that focused on my core strength and flexibility. I am now able to do my dalily routines without increased back pain and am also able to play golf. In addition I continue to do my exercises at home which help a lot also."
May 29, 2018
From Google
"The staff at Steppin’ Up is very welcoming and helpful. Ms. Minda Lemon is an outstanding Physical Therapist who holds certifications in Running, Pilates, and Biking. Her knowledge of physical therapy is excellent, and she always takes the time to explain how I can continue to rehab while at home. Ms. Lemon is widely respected by numerous local orthopedists who trust Ms. Lemon to help their patients achieve optimal results. Ms. lemon works with those who are both pre-op and post-op patients in addition to the “weekend warrior” whose mind no longer has an accurate assessment of their body’s current capability. Ms. Lemon’s enthusiastic and encouraging demeanor makes interactions with her simply “magical”."
May 25, 2018
From Google
"Absolutely the best physical therapy I have ever received. Jason took time to explain things to me in a way that I could understand them. I also feel better than I have in years!"
May 23, 2018
From Google
"Came to Steppin' Up PT after surgery. Met with Minda at the Watersong Office who is certified in Pilates rehab. The Pilates rehab definitely helped me with post-op movement, strength, and flexibility. I was able to return to my full-time job quickly, healthy, and happy! Thanks so much to Minda and the Steppin' Up PT group!!!"
May 20, 2018
From Google
"After knee surgery, I became a patient at Steppin' Up. Minda and Kacee provided a relaxing, safe, encouraging environment for my rehabilitation. I learned which muscles needed to be fired, strengthened and how to best do that at therapy and at home. Exercises were adapted and changed frequently. They cheered progress and pushed me to work hard so that I could have pain free mobility restored. The whole staff was very supportive and positive. Steppin' Up is a place where healing happens!"
May 18, 2018
From Google
"I love the concern for your well being and support the staff give u while working on your health to get u better and stable to live a more useful life. Shout out to Nathan he's the best to listen to my concerns and help me through them. Thanks I appreciate u for that."
May 18, 2018
From Google
"I love stepping up with Christy she really a good person with helping you get back together I am going to missed stepping up period!!!"
May 16, 2018
From Google
"I came in with severe tendinitis in my ankle. When we started it was extremely tight and not flexible at all. As of today, we are celebrating my graduation from therapy with an ankle that is now relaxed, and flexible allowing me to get back to being pain free while walking, working and doing the things I love. Thank you Taylor very much for your help."
May 15, 2018
From Google
"Beat experience ever. I had Brooke as my therapist. I learned so much from her. I always wanted to do my best and more. Everyone explains everything to you and will answer any questions you have. I would recommend Steppin Up on Calhoun to anyone that needs physical therapy. Everyone there is very knowledgeable, helpful, kind, and great to do therapy with. If I ever need physical therapy again I will be coming back here."
May 11, 2018
From Google
"The staff is very professional and friendly. Since starting PT on Feb 19, after elbow surgery, my hand function has increased tremendously including doubling my grip strength in four weeks. Compared to the non-injured arm, that's an increase from 40% to 80% in only 4 weeks! Emily, Christy, & Megan are awesome - knowledgeable and also very good at listening and responding to specific pain or weakness. I have been over the top pleased with both the care they have provided and the results I've experienced."
May 04, 2018
From Google
"This place is amazing and I highly reccomend. If you're looking for more of a personal experience this is the place to be! The ladies that I have worked with have done an amazing job to keep me motivated to heal! It's almost like walking into home, accepting patient and comfortable!"
May 03, 2018
From Google
"Encouraged by my adult children and with the support of my doctors,I hobbled into Steppin' Up, cane in hand ( I refused to use a walker in public.) Six weeks later I'm playing golf. The architect of this transformation was Taylor Stone, the physical therapist I worked with at Steppin' Up. She was extremely knowledgeable, very supportive and completely committed to my recovery. Whether stretching, manipulating muscles or guiding me through exercises ( as an aside, therapy goes better when prescribed exercises are done at home ), Taylor was a true professional. I would recommend her and Steppin' Up to any one needing physical therapy . From therapists to support staff everyone is welcoming and helpful."
May 01, 2018
From Google
"From start of care to finish the staff was amazing, friendly, and professional. I finally got the treatment and answers to my pain that I have been seeking for years. I have had such an improved quality of life since being guided and treated at Steppin up. I reccomend this facility to anyone in need of physical therapy."
Apr 30, 2018
From Google